I have tried to contact them so I can return a shirt which is too small. The medium is really a small. 4 times I have sent an email to the customer service email with the information they requeste... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Product arrived in good condition, however I wanted to return it did not meet my expectation. The process to return it was lengthy (and an AI service) and full of negotiation to compensate me to keep... Leggi di più
I emailed twice asking for shipment tracking information and did not receive a reply. The dress was a completely different fabric then the photo, thin and did not even have a label inside.
L'azienda ha risposto
Kaus was the most outstanding customer service representative. I had an issue which he took care of and make me feel such trust in your company. He was so knowledgeable about the product, procedures,... Leggi di più
L'azienda ha risposto
2,5
Scarso
88 recensioni
Ha risposto al 95% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Product came in about 2 weeks.
14 aprile 2026
Non scritta su invito
Risposta di Iktops
"Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team"
My top did not fit and I would like to…
My top did not fit and I would like to talk with someone about sending it back. How do I do that?
27 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
Great product description and fits to…
Great product description and fits to measurements. It arrived when as scheduled.
The top is beautiful ❤️
27 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Order Doubled by mistake
Order No. m-ik-988830
Tracking No. LT1177501824511517
I wrote to tell you that you confirmed TWO dresses , same pattern, same size, and I asked that one of them be eliminated from my account. I just received the two dresses and I am sure I was charged for two. Please advise where to return the unwanted one and to be sure my account was credited. Thank you.
Joan Charles
2268 Mill Road, Powhatan, VA 23139
4 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
We’re sorry for the inconvenience you experienced with your order and the lack of timely support.
Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience.
Customer Service Team
This company is a scam!!
This company is a scam!!! DO NOT ORDER FROM THIS SITE!!!! I ordered 3 tank tops 2 months ago for my vacation and I still don’t have them and I don’t think they are coming!!! I am so mad!!! They have no phone number and some computer may answer your email 2 days later but you never get anywhere!!! I am going to fight to get my money back but will never order from a company like this again. Received a rate your satisfaction email and I don’t have a product to review. Do yourself a favor…. Block this advertisement!!! SCAM!!!!!!!!!!!!!!!🤬🤬🤬🤬🤬
19 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Customer Service Team
Never got order
This time??????? Never received my order, never even got an email about the order. Just a charge on my credit card. Tried and tried to contact you. Got nothing
19 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I have not received the top to date????
2 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
I still have not received my order…
I still have not received my order after 11 days and have not been able to track it. Can you help?
Paul Beisswenger
6 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Customer Service Team
The customer service was very quick to…
The customer service was very quick to respond and offer a resolution for my item. I will definitely be ordering from this company again!
1 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Good customer response
I believe that the company was very responsive to my complaint and returned my money quickly.
12 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
Excellent service from Brianna
Brianna was able to help me make a reservation over the phone. She was very helpful.
15 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Kaus was the most outstanding customer…
Kaus was the most outstanding customer service representative. I had an issue which he took care of and make me feel such trust in your company. He was so knowledgeable about the product, procedures, and helped me thru the entire experience. I will recommend your company to anyone. Thank you so much
8 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Outstanding service
The item i received was the wrong size. I contacted them and they promptly gave me
a refund and I did not have to return the item.
Very impressed and will order from them again!
9 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
It was awful
It was awful. I didn’t get shir for 0ver 6 weeks. When I finally showed up, it was awful. DONT BUY FROM THEM
10 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
We’re sorry for the inconvenience caused.
We’re unable to locate your order based on the review alone. Please contact us at rnchan029@gmail.com with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution.
Customer Service Team
The tops that I ordered were not like…
The tops that I ordered were not like the photos however customer service was 100%, they listened to my complaint and issued a full refund. I appreciate the service. Thank you.
10 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
very nice top good fabric
31 marzo 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
Thank you so much for taking the time to leave us a 5-star review.
We strive to provide our customers with the best possible service.
We hope to continue to provide you with excellent products and services in the future, and we look forward to serving you again soon. Thank you for choosing us!
Best regards,
Customer Service Team
Never received my order
8 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Customer Service Team
Received the wrong size.
I received the dress today & I like it very much but I was sent the wrong size. I ordered an XL (extra large size 12)
but I received a Small. I want to exchange it for the correct size. I am waiting for a response from Customer service. I do not think I should have to pay for shipping since I was sent the wrong size.
Thank you.
7 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
I bought the Loose Bohemian Dress
I bought the Loose Bohemian Dress. The one I received looks nothing like the ad on social media. I have contacted PayPal for a refund. Don't waste your money on this scam.
4 aprile 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
We’re sorry that the product didn’t meet your expectations.
Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention.
Customer Service Team
I have had numerous emails and texts to…
I have had numerous emails and texts to you. Three dresses were charged to me. I only ordered one. One was credited but the other wasn't. I an still waiting on a $48.12 credit. I will be happy to let other customers know you about your very poor customer service.
18 marzo 2026
Non scritta su invito
Risposta di Iktops
Dear customer,
We’re sorry to hear about your experience.
We’ve already reached out to you directly to help check the shipping status of your order. Our team will follow up closely and make sure you either receive the product or are properly refunded.
Thank you for your patience while we sort this out.
Customer Service Team
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.