I had never heard of this firm before, but they are FIRST CLASS and very very reasonable prices even though they are based in Spain and the bike was Fedexed to me. The whole process took about 6 days,... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
These guys are excellent. Based in Spain, they are often substantially cheaper than UK companies, and all VAT and tax was paid upfront with no unexpected charges on delivery. Delivery took a little... Leggi di più
L'azienda ha risposto
Awesome bike at a great price. Delivery cost, custom duty and VAT to UK paid at checkout is the final price. Absolute no nasty surprises on delivery. The package arrived in perfect condition.... Leggi di più
L'azienda ha risposto
A great product at a great price. Delivered duty paid to the UK, so cost at the checkout is the final cost. Purchased: 30 Sept 2025. Delivery Scheduled: 10 Oct 2025. Message from IB... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di biciclette
- Negozio di abbigliamento activewear
- Servizio di noleggio biciclette
- Officina di riparazione biciclette
- Negozio di accessori per biciclette
- Ciclismo su strada
Scritti dall'azienda
Cycling and outdoor sports store. We work with the world's leading brands and we ship express worldwide directly with DHL. We offer a top quality service aligned with customer needs. We are a European company located in the north of Spain.
IBKbike - Specialized Brand Store.
Scritti dall'azienda
- Professional mechanics certified by Specialized.
- We treat our clients with kindness, respect and offer personalized advice to each client's needs.
Fast shipping all over Europe. Payment with 3D Secure.
Free Shipping European Union orders +150€, 100% insured, shipment with DHL Express.
We treat our clients with kindness, respect and offer personalized advice to each client's needs.
Informazioni di contatto
Polígono Benta-aldea 26, 20270, Anoeta, Spagna
- +34 843 99 99 54
- info@ibkbike.uk
- ibkbike.uk
4,7
Eccellente
71 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Great service the bike arrived 3 days…
Great service the bike arrived 3 days earlier than I was told witch was great and very responsive with communication I was very happy with the service many thanks again
16 maggio 2021
Risposta di IBKbike.uk
Thank you!
Fast and efficient delivery to UK
Fast and efficient delivery to UK. Quick to respond to on-line queries
12 maggio 2021
Risposta di IBKbike.uk
Thank you willie!
Excellent service great price what you…
Excellent service great price what you pay at checkout is what you pay . Delivered within 2 weeks great stuff
11 maggio 2021
Risposta di IBKbike.uk
Thank you Mick!
Super quick delivery from Spain to UK
Super quick delivery from Spain to UK, great communication. Did have an issue but was resolved satisfactorily.
8 maggio 2021
Risposta di IBKbike.uk
Thank you very much! Then we deserve 5 stars! ;-)
Quick shipping to UK
Quick shipping to UK - no issues with customs / delays due to brexit / unknowns of taxes etc.
All good.
27 aprile 2021
Risposta di IBKbike.uk
Thank you!
Good service and quality products
Good service and quality products. It helped they were the only company in Europe who had the part, even Specialized didn't have (which is really poor)
15 aprile 2021
Risposta di IBKbike.uk
Thank you!
The whole process was nice and easy.
The whole process was nice and easy.
I ordered my bike to be shipped to the USA and everything went well on their side. The bike arrived well packed and without any damage.
For US customers, the customs may cause a delay as they will need some information and you will probably need to pay some import taxes.
Arnaud
30 marzo 2021
Risposta di IBKbike.uk
Thank you!
Specialized Roubaix Expert 2021
I ordered my bike from IBKbike in Spain. I'm in France.
The whole experience was stress free and easy.
The guys at IBK were super helpful.
They even set the brakes up how I asked, with the front brake on the right.
The bike was very well packed, and arrived without delay.
I would recommend IBKbike without reservation. I would certainly buy from them again.
30 marzo 2021
Risposta di IBKbike.uk
Good morning Steve,
Thanks for your comment!
I will pass it on to the team as we always like to hear such positive feedback.
We are at your disposal
Bought an S-Works SL6 frameset from IBK…
Bought an S-Works SL6 frameset from IBK Bike when UK stock was sold out.
Great service and fast, safe delivery
👍🏻
29 marzo 2021
Risposta di IBKbike.uk
Steve thank you!
We would appreciate the 5 stars! it helps us a lot.
No problem to the UK
I struggled to find forks in the UK and IBK had them in stock at a good price. Arrive within a week and no additional charges (I have heard of additional taxes but this didn’t happen to me)
29 marzo 2021
Risposta di IBKbike.uk
Thank you for your comment Adam.
Customs duties are already included in the cost of the order so that it is not a problem for the customer.
That's why they didn't bother you afterwards.
Regards
Epic Evo purchase
I've not bought from abroad before so the experience was new to me. After seeing several other reviews and chatting online to the people in the store I purchased the Epic Evo, only one request and that was to switch the brakes around for the UK to which the guys in the shop sorted no problem. The transaction was very smooth, communication was spot on as was the packaging and delivery
28 marzo 2021
Risposta di IBKbike.uk
Thank you Lee!
Great Retailer
Great price, well packaged and fast delivery. Unbelievable product. Highly recommended
26 marzo 2021
Risposta di IBKbike.uk
Thank you Kevin.
This was the best service I have ever…
This was the best service I have ever received from a bike shop despite it being in Europe and even post Brexit - in fact my delivery arrived 3 days early and responses to any emails were answered within minutes - well done IBK
22 marzo 2021
Risposta di IBKbike.uk
Thank you Gary!
We will keep working like this to improve day by day
Excellent communication & service
Excellent communication & service
Very happy with the product and price
Deliver arrived on time and in good order.
Will buy again from them
21 marzo 2021
Risposta di IBKbike.uk
Thank You!
Managed to bag a rare legacy 18060…
Managed to bag a rare legacy 18060 Ohlins spring that i couldnt find anywhere.
Fast delivery to the UK, well impressed overall, would definitely use them again.
10 marzo 2021
Risposta di IBKbike.uk
Thank you for your comment
Just received my specialized helmet
Just received my specialized bike helmet to compliment the bike I bought from ibkbike earlier. The helmet got delivered to the UK by DHL within 4 working days with no issues. Very pleased with the service and will order from them again. Recommended
25 febbraio 2021
Risposta di IBKbike.uk
Andrey!
Thank you.
Regards!
A great product received from Ibike
A great product received from Ibike. Very fast and efficient delivery. Definitely would use again.
25 febbraio 2021
Risposta di IBKbike.uk
Thank You Aidan!
Gobik shorts shipped to UK quickly and…
Gobik shorts shipped to UK quickly and without incident after Brexit
25 febbraio 2021
Risposta di IBKbike.uk
Thank you!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.