House of Hearing Recensioni 

620
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

The lady did a great job. She explained everything that was going to happen and emphasised several times that I shouldn’t feel any pain. The wax was v stubborn and took longer to remove than normal bu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Clare was fantastic. I was early to my appointment and she took me straight away. I had been struggling with my hearing due to an ear wax blockage for a couple of weeks and it was sorted by Clare in 1... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

A few years ago I had both ears blocked and House of Hearing in Edinburgh solved the problem. Since then I attend for an annual check up/ ear wax removal. On my recent visit I was seen by Nicole who p... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Had my 2 ears hoovered out "doubt that's the techniquel term" very welcoming and professional. In and out in 15 mins and the results wr so noticeable as I thought even my balance was better walking o... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Audiologo
  2. anche in
  3. Negozio di apparecchi acustici
  4. Servizio di riparazione apparecchi acustici

Scritti dall'azienda

Hearing well means the world. Let us help you stay connected to yours. House of Hearing is one of the UK's longest-established independent hearing care providers, offering free hearing tests, professional earwax removal, a wide range of hearing aids, and aftercare that seeks to provide lasting peace of mind.


Informazioni di contatto


4,9

Eccellente

TrustScore 5 su 5

620 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(620)

186 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

I recently had my hearing checked at…

I recently had my hearing checked at House of Hearing in Edinburgh. It was very easy to make an appointment and the testing they gave me felt very thorough. Afterwards the audiologist explained the results. With very helpful information to take forward. All the staff from start to finish were friendly and I would certainly recommend the House of Hearing.

18 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review. We're so glad to hear that you had a positive experience with us in Edinburgh and that you felt well looked after by your Audiologist. Please do let us know if there's anything else we can do to help and we look forward to seeing you back in clinic again soon.

Valutata 1 stelle su 5

Absolute rip off

Absolute rip off, paid £50 was in there less than two minutes.

Looked inside my ears and sent me on my way. Awful service.

24 agosto 2026
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Risposta di House of Hearing

Dear Jehven, thank you for taking the time to leave your feedback.

We are sorry to hear that you were disappointed with your Earwax Removal appointment. These appointments are charged at a fixed fee of £49, which covers the clinician’s time, examination of your ears, professional assessment and advice, and of course any treatment that is required.

If treatment isn't recommended, either because there isn't any troublesome wax present, or treatment is otherwise not clinically recommended for a patient's health, we will not carry out treatment.

You of course are welcome back any time for a Free Hearing Test, or if you would like to discuss your recent experience in more detail, we would be more than happy to speak to you about this.

Kind regards,
House of Hearing

Valutata 5 stelle su 5

Very professional and explained…

Very professional and explained everything to me lovely staff would definitely recommend

21 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review, Mrs Ellison. We're glad we could help and we look forward to seeing you back in clinic again soon.

Valutata 5 stelle su 5

Wayne and Ashley friendly and professional

Wayne and Ashley were both very friendly and professional in their dealings with me. Nothing was too much trouble, nor was there any hard sell. Just a lovely helpful first class experience. I wouldn't hesitate in recommending House of Hearing to anyone.

20 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review, Gordon. We're glad to hear you feel well looked after by both Wayne and Ashley and that we managed to help. Please do let us know if we can do anything further to help and we look forward to seeing you again soon.

Valutata 5 stelle su 5

Efficient and friendly staff.

Efficient and friendly staff.
Clean, relaxing, spacious premises - no annoying background music!
Clinician very courteous, knowledgable and helpful, explaining the current state of my hearing loss and advice as to what aids I could upgrade to should I wish to at any time in the future. No sales pressure, just very clear and helpful.

24 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review, Verity. We're glad to hear that you found the Ipswich clinic clean and comfortable and that we managed to give you a positive experience with your hearing assessment and advice. Please do let us know if there's anything else we can do to help and we hope to see you again soon.

Valutata 5 stelle su 5

I visited the Ipswich branch and they…

I visited the Ipswich branch and they couldn't have been more helpful. I would highly recommend

12 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review, Margaret. We're glad to hear that we could help and we look forward to seeing you back in clinic again soon.

Valutata 5 stelle su 5

Excellent customer service

Nothing was too much trouble for the professional, experienced staff at Morpeth who promptly repaired our hearing aid and gave invaluable advice about its use and maintenance going forward.

21 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review. We are glad to hear that our team could quickly repair your hearing aid and offer practical advice for its future care. Its wonderful that you felt well cared for and we look forward to welcoming you back to the clinic again soon.

Valutata 5 stelle su 5

I unreservedly recommend Simon and the House of Hearing Team

I have been a House of Hearing client for many years. I have remained with Simon and his team because their service is unbeatable in every respect. I unreservedly recommend House of Hearing to my friends.

17 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review, Mr Peters. We're delighted you have remained a client of ours and we always enjoy seeing you in clinic. Thank you again for the kind review and we look forward to seeing you again very soon.

Valutata 5 stelle su 5

Fantastic service

Fantastic service. They know what they’re doing!

6 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review, Simon. We're glad to hear that you had a positive experience with us and we look forward to seeing you again soon.

Valutata 5 stelle su 5

Excellent service

I was very satisfied with my recent visit to the clinic. The staff were friendly and efficient and very helpful. I highly recommend this clinic.

11 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review, Ken. We're glad to hear that you had a positive experience with us and we look forward to seeing you again soon.

Valutata 5 stelle su 5

excellent service easy free parking

excellent service easy free parking, everything done efficiently and on time without any fuss I am very happy to continue my association with this company.

18 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review. We're glad to hear that you had a positive experience with us and that you found the parking and overall service met your needs. We look forward to seeing you again soon.

Valutata 5 stelle su 5

A very positive experience

The lady that treated me was careful and considerate. She kept close attention to my comfort during the treatment and ensured that the final result was successful and complete. I will look forward to going again as and when the need arises and look forward to a cheerful welcome.

17 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review, Robin. We are so delighted that you're pleased with the care you've received and we look forward to welcoming you back to the clinic again soon.

Valutata 5 stelle su 5

A great service

My recent visit to see Michael was a revelation. Michael took on board all my problems, and the fitting experience of my new hearing aids was excellent. I have further visits yet, but have the utmost confidence he will make my hearing better than it has been for some time.

13 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review, Dorothy. We're glad to hear that you had a positive experience with Michael in Woodbridge and that you felt well looked after with us. Please do let us know if there's anything else we can do to help and we look forward to seeing you again soon.

Valutata 5 stelle su 5

Very helpful and professional staff.

Very helpful and professional staff.
There are no delays with appointments.

13 agosto 2026
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Thank you for taking the time to leave your review, Sandra. We're glad to hear that you had a positive experience with us in Galashiels and we look forward to seeing you in clinic again soon.

Valutata 5 stelle su 5

Very friendly staff and excellent pain…

Very friendly staff and excellent pain free service

14 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review, Amanda. We're glad to hear that you had a positive experience with us in Warrington and that you felt well looked after. Please do let us know if there's anything else we can do to help and we look forward to seeing you again soon.

Valutata 5 stelle su 5

I was shocked by the amount of wax in…

I was shocked by the amount of wax in both my ears, my latest hearing aids actually work better than I expected. I’ll be booking another appointment in 4 months time, couldn’t fault any of the staff. Thank you

12 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review. We're glad to hear that your earwax removal appointment in Morpeth met your expectations and that we could get you hearing well again. We look forward to seeing you again in four months time.

Valutata 5 stelle su 5

Ultra reliable advice on hearing care

The staff at Morpeth were as always , extremely helpful and focused on what's best for the user/ customer.

In this case we were deciding next steps on replacement hearing aids. The process was really structured and understandable.

Big thank you to Sarah and Ann !

17 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review, Elleson. We're glad to hear that you had a positive experience with us in Morpeth and that you could get some advice on next steps for your hearing aids. We look forward to seeing you back in clinic again soon.

Valutata 5 stelle su 5

Excellent service from managing the…

Excellent service from managing the appointment, wax removal and hearing check.

12 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review. We're glad your earwax removal and hearing check in Edinburgh met your expectations. We look forward to seeing you back in clinic again soon.

Valutata 5 stelle su 5

Staff are always helpful and friendly

Staff are always helpful and friendly. Very professional and efficient.
No pressure to buy, but plenty of information for you to make an informed decision for yourself.

The ear wax removal service is also great. I would definitely recommend.

17 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review, Linda. We're glad to hear that you had a great earwax removal and hearing test with us in Morpeth. We hope you got all the information you needed from us and we look forward to welcoming you back to clinic again soon.

Valutata 5 stelle su 5

Excellent service

Seen by Stewart Audiologist who was very helpful.
Very knowledgeable and understanding.
Takes time to understand my hearing problems.
Made me feel less scared and gave good advice

12 agosto 2026
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Risposta di House of Hearing

Thank you for taking the time to leave your review, Carla. We're glad to hear you felt well looked after with us and that we could put you at ease. Please do let us know if there's anything else we can do to help and we look forward to seeing you back in clinic again soon.

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