I want to thank Milo for his kindness, patience and professionalism for helping me today. He sorted out my issues very quickly and then explained what I had to do next so that things went smoothly.... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
It was a little difficult for me to hear the agent, Rio, at times which made the process a little slower than normal. Eventually made final payment. The Company tried to contact me by phone but they... Leggi di più
Called to make a payment for my trip to Dubai and call was handled by Rio. Initially quoted an incorrect figure as my outstanding balance which was lower than what i was expecting. After checking th... Leggi di più
I booked up for a 3 night trip to Vienna. Got the variations possible on the initial call but settled on a good final price. Unfortunately, they spelt one of the travellers names wrong on the document... Leggi di più
Dania very polite and helpful
Carl Davis very helpful and polite
Review is for Luke Hatt at customer…
Review is for Luke Hatt at customer services. His assistance was good.
Ronan Bamford Holiday Buzz
The holiday booking went ok. The flights and holiday was good. We had a complaint which Ronan Bamford dealt with very efficiently.
Donna J. 17/05/23
Ronan Bamford
He was able to answer my questions and get it resolved quickly thank you. He is good with his words to reply.
Quick service - Dania
Quick, efficient and friendly service. Thank you Dania so much.
Resent through boarding passes quickly when asked for them.
Dania was excellent and helpful…
Dania was excellent and helpful throughout the phone call when I needed to pay the outstanding balance
Excellent communication and listening skills
Very pleasant to speak with
Thank you 😊
Dania was the operator who dealt with…
Dania was the operator who dealt with my query . She was polite and professional but was very insistent on me completing a review . She sorted my query out in a satisfactory manner
Thank you
Good service Ashley
Ronan was very helpful and polite with…
Ronan was very helpful and polite with all my enquiries today thank you Joanna
After I booked my holiday I spotted…
After I booked my holiday I spotted some mistakes in the documents. I called Luke Hatt and he corrected them all and reissued an update within 24 hours. Great job.
DO NOT BOOK WITH THIS COMPANY
Went to Iceland to see the Northern Lights, which due to the weather the trip was cancelled. this was in February. We have been trying to get a refund from them ever since and they keep fobbing us off with the same excuses that the refund is on it's way. 2 months down the line and nothing has come.
Thankyou to Blake Hudson for being so…
Thankyou to Blake Hudson for being so helpful and friendly when sorting out our holiday transfer
Ronan Bamford was very helpful
Ronan Bamford was very helpful, kind and understanding
Amazing experience
Quick help and Friendly and patient. Thank s
Ronan Bamford
Well spoken and explained very good…
Well spoken and explained very good customer service by Dania
Very helpful
Very helpful. Thank you. Ronan Bamford helped me today.
Great service from Ashley Dior over the…
Great service from Ashley Dior over the phone
Sabinan!Thanks for the support and help…
Sabinan!Thanks for the support and help me with the email Dokument.
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