I contacted Grandisson to arrange an annual gas fire service. They were able to give me a date and time which was convenient for me. Byron, the service engineer arrived at the specified time. He was... Leggi di più
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Very good advice when choosing the fireplace and when grandissons came into our home. The installation went very smoothly. Useful tips on how to use the the fireplace and how to look after it. A ver... Leggi di più
We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpf... Leggi di più
We recently had both our gas fire and our boiler serviced. Byron did an excellent job. He was very thorough, professional and friendly throughout. And its reassuring to know that Matt and Mark are... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Informazioni di contatto
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, Regno Unito
- 01404 812876
- sales@grandisson.info
- grandisson.info
4,9
Eccellente
912 recensioni
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Amazing communication
Amazing communication , delivered exactly what and how with confirmed price. Great staff and easy to deal with .
JUST THE BEST
20 maggio 2026
Byron is always happy and friendly
Byron is always happy and friendly. Takes his shoes off at the door and always cleans up after himself. Competitive rates. I highly recommend this company.
2 maggio 2026
Excellent service from a friendly
Excellent service from a friendly, experienced heating engineer.
8 maggio 2026
It was good to meet Byron again as he…
It was good to meet Byron again as he has been coming annually for some years now
His manner and expertise is great and would recommend his company he works for anytime.
8 maggio 2026
Very good.
Very good and clean but turned the gas off at mains and failed to switch the gas boiler and Agar back on.
1 maggio 2026
I live everything about using your company
I live everything about using your company from someone friendly when I phone to make the appointment to someone friendly in my home making my log burner safe to use again for another year. I enjoyed the new piece of kit that looks up the chimney and checks the liner that was very impressive, and now I have a lovely clean and shiny log burner on my hearth until I use it again.
30 aprile 2026
The service engineer came on time,
The service engineer came on time,
He took off his shoes when came in,
Service the gas fire, Clean up after,
And the Service engineer very perlite,
30 aprile 2026
All is well with the world after a…
All is well with the world after a service from Grandisson, carried out with the usual professional care.
30 aprile 2026
Annual service - with a smile
Byron was great. Gas fire serviced with great efficiency and no mess. All good - can’t fault the service.
30 aprile 2026
Name confusion…
I was not at home due to a confusion with the name being shortened to Grandson and I knew I had just sent off a card and insert so ignored it. He phoned to say he was outside my door and as I was not too far away he did not have long to wait. The job was done quickly and so he was able to leave having had a cup of tea.
19 aprile 2026
Arrived on time friendly helpful staff…
Arrived on time friendly helpful staff , efficient and tidy work carried out every year , Thank you
19 aprile 2026
Friendly professional reliable service
As always excellent we would not use anyone else.
18 aprile 2026
Great service
Great service. Polite engineer and gave me good advice about my stove. Was shown camera and answered my queries. Very happy with service.
16 aprile 2026
Excellent efficient service from this…
Excellent efficient service from this brilliant team. I had to change our appointment and it was no trouble.
We have had our woodburner serviced twice by this team now and would absolutely recommend. See you next year!
16 aprile 2026
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