From the moment I first enquired about buying a kiln and wheel to the excellent delivery times and being kept so up to date by Olivia, I felt in safe hands. Highly recommend Kilncrafts for their custo... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Well priced wheel easy to purchase, slight delay on delivery as they didn’t notice I was on the Isle of Wight so took a bit longer, but worth the wait. Easy to set up and fits lovely in my art space... Leggi di più
The kiln took a few weeks to arrive due to coming from Germany (Nabertherm 45L), The packaging was superb. I was informed on it being dispatched and arriving in the country and the day it was to arriv... Leggi di più
Fantastic, faultless and friendly customer service right from my enquiry, purchase, delivery and after sales care. All my kiln questions were quickly, carefully and accurately answered helping me deci... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Kiln Crafts is a UK-based online store, born from the vision of Shannon and Matt, offering a vast range of craft equipment along with a wealth of knowledge in a friendly community ambiance. The store extends beyond commerce, striving to nurture a crafting community where queries are welcomed and creativity is honored. They offer a wide spectrum of quality and reliable craft tools, making it a hub for both novice and seasoned crafters, with the founders always available for advice or a friendly chat about crafting1.
Informazioni di contatto
Regno Unito
- kilncrafts.co.uk
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Kept me up to date
Kept me up to date. Delivered as promised - driver couldn't have been more helpful.
Excellent experience using Kilncrafts
Excellent experience using Kilncrafts, my questions were answered swiftly and they kept me updated all the way through buying my first kiln. Definitely 5 star service, would highly recommend using!
Amazing Daisy Wheel package
Well priced wheel easy to purchase, slight delay on delivery as they didn’t notice I was on the Isle of Wight so took a bit longer, but worth the wait. Easy to set up and fits lovely in my art space !!
Customer service was really good and Olivia helped when I couldn’t track my package and I feel like i could contact them again if I needed help or advice about my wheel x
Excellent all round
From the moment I first enquired about buying a kiln and wheel to the excellent delivery times and being kept so up to date by Olivia, I felt in safe hands. Highly recommend Kilncrafts for their customer service as well as their products. I bought the Daisy wheel which I am finding great and the nabetherm 45L. Both excellent. Thank you kilncrafts!
Nabertherm 45L
The kiln took a few weeks to arrive due to coming from Germany (Nabertherm 45L), The packaging was superb. I was informed on it being dispatched and arriving in the country and the day it was to arrive. Olivia was particularly helpful, when I emailed queries. Hubby says im like a kid with a new toy.😀
Great communication and products!
Great experience when I called to place…
Great experience when I called to place an order, friendly and professional. The delivery was very straight forward and the delivery driver was cheerful and professional. All in all an excellent experience.
Olivia was very helpful
Olivia was very helpful. There was an issue with delivery, not kilncrafts fault but she kept me up to date.
Quickest delivery ever
Quickest delivery ever! Can't wait to get started on my new wheel. Great tools added thank you! Great customer service. 😃
Exceptional service from beginning to…
Exceptional service from beginning to end and even a follow up after delivery to check everything was OK. The jewellers bench exceeded expectations. Beautifully made and engineered from solid timber. Will last a lifetime. Very happy customer.
Fantastic product and remarkably kind customer service
I bought my Daisy pottery wheel from Kiln Crafts a few months ago and I’m so glad I did. It arrived with everything I needed to get started, which made the whole experience really smooth as a beginner. It’s been a brilliant step up from my Shimpo RK‑5T, which I’d been struggling with because of the hand lever. The Daisy has a larger wheel head, beautifully smooth movement, and I fell in love with it straight away.
The batt system is excellent quality too — I use mine with chamois leather to keep it secure and it works perfectly.
I also want to mention the level of care in their customer service. During a very difficult time when my mum was at the end of her life, I accidentally left a batt on the wheel and it warped as it dried. When I contacted Kiln Crafts to ask if there was any way to fix it, they didn’t just give technical advice — they offered genuine condolences and quietly arranged a replacement so I could get back to pottery when I was ready. It wasn’t something I expected, and it meant a great deal. Their kindness really stood out.
I’ve since bought the new Daisy wheel shelf addition they recently introduced, and I’m just as impressed with that. It fits perfectly, was easy to install, feels completely secure, and has made my setup even more practical.
I’m genuinely so happy with my purchase and with the people behind the company.
Great communication and delivery
Delivery of my lovely new potters wheel was made so much easier by Olivia communicating my mobility needs to the delivery company, the delivery and set up was seamless, and I am loving creating on my Daisy wheel
This kiln company been great with…
This kiln company been great with delivery to N Ireland due to many sellers not interested doing so. They got that sorted not that long.Great communications!
The daisy is a brilliant
The daisy is a brilliant, steady, powerful wheel enabling me to throw a full variety of shapes and sizes.. thanks !
Very quick delivery
Very quick delivery and emails to let me know what was happening. Everything arrived in 3 days. Super easy to set it up, so I was able to get straight throwing again. Perfect.
Perfect gift
Delivery on the spot, driver helped me around the garden to where it could be unpacked (as a surprise gift to my wife). Everything top notch. Can't wait to get going with the wheel. Cheers.
Great service
Great service, helpful advice, best price and quick follow up and delivery.
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