Graf UK Ltd Recensioni 

1221
•
TrustScore 4.5 su 5

4,7

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Valutata 5 stelle su 5

Straight forward quotation process, easy to understand materials. Delivery was on time and easy to schedule, off loaded with a three tonne digger and straps. Commissioing included was awesome for me... Leggi di più

Valutata 5 stelle su 5

Despatched promptly. Website easy, courier texted to arrange delivery and delivered when they said they would. One butt wrapped in cardboard with minimal plastic- one more Ricky shape wrapped in bale... Leggi di più

Valutata 5 stelle su 5

We purchased a filtration system through their website and then found out that it might not be suitable for what we needed so I called them up and spoke to one of their advisers who confirmed this aft... Leggi di più

Valutata 5 stelle su 5

After the recent storm our water butt lid had smashed, i tried to replace this locally at B&Q who "couldn't" sell the lid separately to the butt, [even though that's how they display them] So i took t... Leggi di più

Dettagli dell'azienda

  1. Produttore

Scritti dall'azienda

Graf UK is the UK's fastest growing supplier of sustainable water management systems. We first started out as a specialist supplier of rainwater harvesting systems. Over the years as our knowledge and experience has grown, we have grown our product range which now includes stormwater attenuation & soakaway tanks, sewage treatment plants, septic tanks & cesspools, water butts and composters. We offer the full package of design, supply, installation, commissioning & maintenance to all of our customers whether that's for one-off private builds, to multiple-plot developments for housing associations, to commercial industrial units. In addition to our office in Banbury, Oxfordshire we have branches in Glasgow, Scotland and Galway.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

1K recensioni

5 stelle
4 stelle
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Non risultano inviti alla recensione recenti

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Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

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4,7

Tutte le recensioni

(1221)

30 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

A first class service and product

A first class service and product. We have installed one of 3 tanks and the service from Graf was outstanding. The commissioning appointment and paperwork was easy to make and do. The engineer turned up spot on time and did a great job commissioning the unit . The paperwork was sent over extremely quickly for the warranty . From start to finish we had a very high level of efficiency and service.

2 dicembre 2025
Non scritta su invito
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Risposta di Graf UK Ltd

Hi Tracy, thank you for leaving a review. We're glad you enjoyed your experience with GRAF UK!

Valutata 5 stelle su 5

Recycled plastic

Quality water butt. Fast delivery and good communication. Love the fact that it is 100 per cent recycled plastic. Recommended

1 marzo 2026
Non scritta su invito
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Risposta di Graf UK Ltd

Thank you for the review. We really hope you enjoy your new water butt.

Valutata 4 stelle su 5

Bought the Graf green slim wall tank…

Bought the Graf green slim wall tank 330litres. Good thick plastic so I think it will last well.
Only complaint is the tap supplied is useless. sprays water all over the place (and I have checked it has no blockage) and the thread on the end is slightly different to standard UK fittings. I will need to empty water butt to replace.

11 gennaio 2026
Non scritta su invito
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Risposta di Graf UK Ltd

Hi John, thank you for your review. Sorry to hear you're having issues with your tap. Would you like us to send a replacement?

Valutata 1 stelle su 5

Buy Graf Septic Tank at your peril !

After just 4 years service we had to pay just over £1,600 for repairs to our Graf one2clean septic tank which was £500 more than the original cost before installation costs. The Graf sales pitch says they last over 20 years if properly maintained. Our septic tank was serviced annually by an approved Graf supplier.
When we complained to Graf they really showed little interest or concern.

29 gennaio 2026
Non scritta su invito
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Risposta di Graf UK Ltd

Hi Andy,

We’re sorry to read this and appreciate you taking the time to share your experience.

From our records, this related to an airlift issue reported last year on a system that was four years old at the time. Our technical team advised that the repair fell outside of the product warranty, and we understand this would have been frustrating.

In situations like this, it can sometimes be difficult to determine the exact cause, particularly where components may have been disturbed during routine maintenance or de-sludging. We did reach out via your servicing provider at the time to understand how you’d like us to proceed, but unfortunately, we didn’t receive a response.

That said, we genuinely don’t want any customer to feel unsupported. If you’re open to it, please contact us directly at info@grafuk.co.uk and we’ll be happy to review everything again with you.

Kind regards,
The GRAF UK Team

Valutata 5 stelle su 5

Purchased a 150l water butt.

Purchased a 150l water butt.
It was the cheapest on the market.
Delivered on time.
Couple of bits missing.
Rang the helpline.
They were delivered in a couple of days.
Totally stress free.
A pleasure to deal with.
Can't understand why you would shop elsewhere.

29 novembre 2025
Non scritta su invito
Valutata 3 stelle su 5

looks nice but

There was no indication of the actual delivery date, luckily I was in . The compost bin had two chunks broken out of it inside, I hope this is no indication of how long it will last in use. I assembled it and have started to use it as I am hoping the broken bits wont affect its use.
I did find it difficult to click the sections together, one corner only fastens as the top, and however much I pushed and maneuvered it would not click together at the bottom.

17 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Due to water changes going up…

Due to water changes going up especially being on a water meter we already have two waterbutts but needed a really big one, having looked at many on the web, I came across Graf UK loads of designs and sizes to fit our garden,I ordered a 350 litre with a slate design tall and slim to fit on the patio discretely and eventually cover with a climbing plant, excellent quality really well made complete with tap and full instructions, we got free delivery within a week excellent service and price thank you,

12 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Easy order process and competitive prices

Ordered a terracotta pot water butt and a hot composter. Both at the best price I could find for either product online via GRAF. Very easy to liaise with the courier and so ordering process was easy. The terracotta pot water butt is quite a garish orange colour but I'm hoping it will age with time for the money I paid for it... The texturing is very clever indeed so we did decide to keep it in the end.

1 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

350l wall tank

I ordered the 350l wall tank for my rainwater. After a few weeks delay it was delivered. It comes with everything needed to set it up and start collecting rainwater. It fits down the side of my property where I wanted it to. Very easy to set it up and because I got it when the sale was on it was also a good price.

5 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Satisfactory service.

Purchased a Garantia Rapido rain water collector from the website. Easy ordering, excellent price and quick delivery so pleased with the service overall.

22 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Quality Product and Reliable service

I am a returning customer and have positive experience related to my previous purchases, all rainwater harvesting and storage related. The products have stood up well and continues to be reliable. My latest purchase is a Lava finish 2 in 1 water butt to match one I already have installed. We experienced a slight delay on the delivery due to a communication issue with the transport company, a brief email with Graf sorted it out and the item was delivered the following day. I installed it on the same day, it is working and matches its other half nicely. I am very pleased with the Graf products and their service and will not hesitate to use them again.

15 luglio 2025
Non scritta su invito
Valutata 5 stelle su 5

Good product, good customer service.

This is about the sixth time I have ordered raised planters from this company, some have been in place for few years and look as good as day one. They are easy to construct and look great in various configurations. I had a bit of a problem with getting my last order through on the new website but the company sorted it quickly following an email.

6 maggio 2025

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