Straight forward quotation process, easy to understand materials. Delivery was on time and easy to schedule, off loaded with a three tonne digger and straps. Commissioing included was awesome for me... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Despatched promptly. Website easy, courier texted to arrange delivery and delivered when they said they would. One butt wrapped in cardboard with minimal plastic- one more Ricky shape wrapped in bale... Leggi di più
We purchased a filtration system through their website and then found out that it might not be suitable for what we needed so I called them up and spoke to one of their advisers who confirmed this aft... Leggi di più
After the recent storm our water butt lid had smashed, i tried to replace this locally at B&Q who "couldn't" sell the lid separately to the butt, [even though that's how they display them] So i took t... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Graf UK is the UK's fastest growing supplier of sustainable water management systems. We first started out as a specialist supplier of rainwater harvesting systems. Over the years as our knowledge and experience has grown, we have grown our product range which now includes stormwater attenuation & soakaway tanks, sewage treatment plants, septic tanks & cesspools, water butts and composters. We offer the full package of design, supply, installation, commissioning & maintenance to all of our customers whether that's for one-off private builds, to multiple-plot developments for housing associations, to commercial industrial units. In addition to our office in Banbury, Oxfordshire we have branches in Glasgow, Scotland and Galway.
Informazioni di contatto
Regen House, OX16 1RH, Banbury, Regno Unito
- 01608 661500
- info@grafuk.co.uk
- grafuk.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Great responsive customer service
The customer service was exemplary.
Knowledgable team and great support, would definitely order from them again.
The compost bin is flimsy
The compost bin is flimsy, and the grid at the bottom is not big enough to keep any rodents out.
Very disappointing.
Excellent service from initial contact…
Excellent service from initial contact at tender, through design stage to the flawless installation and handover. Our go-to company for attenuation.
Promised delivery in 7 days
Promised delivery in 7 days, its now approaching a month and still not received the goods.
Very poor service

Risposta di Graf UK Ltd
Sound product at a good price
Sound product at a good price, easily put together and does the job
I installed a rainwater recuperation…
I installed a rainwater recuperation system for our home from Graf. Fantastic quality with expert advice and customer service. Highly recommend Graf.
Great, but a design flaw
The Amphora water butt is a well made and striking feature in a garden or courtyard and it was easy to install. Delivery and ordering was straightforward, However, as the planter on top is not removable it is very hard to clean out and water can become stagnant.
Friendly advice from a real person over…
Friendly advice from a real person over phone, and quick delivery. The water butt seems strong and durable - but only time will tell!
Really good company... Will use again.
Really good company, happy with my water but, quick to rectify a mistake I made when ordering, I would definitely order again from them.
Replacement part
The water butt arrived promptly but the top tray was damaged we emailed about the problem and received a new tray within 3 days. Very good service
Good quality
The raised beds were delivered promptly and well-packaged. They are well-engineered so very easy to assemble. I had a slight problem clipping them together to make them double height but second pair of hands solved that problem.
Great service and a quality item
Great service and a quality item. The planter water butts looks great. Delivery very convenient
A pleasure to deal with
As always, a pleasure to deal with from enquiry to completion. Excellent technical support, literature, products and people!
Graf best on the market
This is the second recovery system we’ve had from Graf
The first system is stop on
It’s our only water supply and yes we filter it including uv and testing
Excellent pressure from the pump to run shower and air source heating
Use Graf you won’t be disappointed
Extremely quick delivery
Extremely quick delivery. Composter very easy to put together, less than 10 minutes.
The woody wall tank 350L water butt
The woody wall tank 350L water butt
Unfortunately, my woody wall tank fell off its pallet before it reached my property, so I'm waiting for it to be installed, to make sure that there are no leaks.
I chose this item because it looked like its pale colouring would blend in nicely with my colour scheme.
However, when it arrived, it was not the colour as shown but instead it was more orange in tone, so this was disappointing for me.
The other problem is that you must make sure that you buy the correct diverter to go with this, as the tank does not have a lid and therefore you cannot access the inside of the tank. So in addition to the high price of the tank, I then had to purchase another diverter plus a hose pipe kit (to enable me to see how much water there is in the tank, as without a lid, you have no idea of its contents) So this added another £97 (I chose the more expensive diverter, with a filter, as without a lid, again, difficult to see what's in there, so I was thinking that prevention is better). Please note that it does say that you should not leave water in this butt over winter, due to the possibility of freezing and therefore possibly splitting the tank.
Really good and informative CPD session
After a slightly company based start…
After a slightly company based start off the actual content was helpful.
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