Terrific time at Lake Maggiore, great hotel and beautiful scenery. Struggled with the food a little as the menu didn't change for the 10 day trip but the staff were so good they allowed us to ch... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The only agent we will use! The service that Geoff and Jo provide is second to none, they without fail find the perfect hotels / flights / locations to make the most of your time and holiday. The... Leggi di più
Geoff made the whole process painless. He got us the best price and all the follow up communications were excellent. We have used Geoff several times for different types of holidays - a cruise, short... Leggi di più
THANK YOU both for booking our holiday, it was so good we both enjoyed the break. We could refer to your itinerary that you created for us and you produced all the paperwork that was needed. The boo... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Ginge Tours & Travel and Mendip Travel are independent, fully protected travel companies run by Geoff (a former Assistant Chief Constable) and Jo (a former NHS clinician). We offer honest advice, great value, and a personal service you simply won’t find with a call centre or faceless online brand. We book everything from beach breaks and cruises to complex touring holidays, ski trips, luxury escapes and once-in-a-lifetime adventures. We work with trusted ABTA and ATOL-protected suppliers and are proud members of Protected Trust Services — giving you complete financial peace of mind. Our customers deal directly with us from first enquiry to homecoming. That means no passing you from team to team, no hidden fees, and clear, transparent communication at every step. Ginge Tours serves customers across the UK, with a strong focus on the Emergency Services and NHS. Mendip Travel is our sister brand, dedicated to our local community in Somerset and the Mendip Hills, offering long-haul, luxury and cruise holidays from regional airports, with added extras like reduced parking. Between both brands, we bring experience, integrity and award-winning service — backed by over 125 five-star reviews and the promise that we’ll always put our customers first.
Informazioni di contatto
Rickford, BS40 7AH, Bristol, Regno Unito
- 07786 748070
- geoff@gingetours.co.uk
- gingetours.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Private guided tour of Normandy D day beaches
Ginge tours arranged our trip to Normandy to visit the D Day Landing beaches. This was a special trip with three sisters and our mother to visit Gold Beach where our grandfather landed on D Day.
We gave Geoff the date and he sourced the ferry, hotel and even arranged a private guided tour using old photos to locate places our grandfather had been.
It all worked out perfectly - thank you Ginge Tours!

Risposta di Ginge Tours Ltd / Mendip Travel
Orient Express and cruise
I have recently returned from the holiday to celebrate my 60th birthday together with my friends. The four of us agreed that we wanted to do something special so decided that the orient express was the way to go. I normally consider myself an independent traveller but this was a Biggy so I spoke to Geoff at Ginge Tours and Travel and I am so glad that I did. After telling him what we wanted he came back with a few suggestions and over the next few weeks between us we came up with a bespoke plan for the orient express followed by a cruise around the Adriatic and Italy, this was coupled with a few nights in Venice and Rome too. Geoff’s knowledge of hotels and cruise companies was useful in helping choose the right voyage for us. Geoff also sorted the rail connections, the hotel and airport transfers, the overnight hotels and the orient express reservations and cruise bookings. Using his expertise and knowledge he then went on to upgrade our cruise cabin, dining and drink packages. He also chose some lovely city centre hotels in Venice and Rome for us. Despite our holiday having so many different elements and connections everything clicked perfectly into place. The trip app was priceless, especially considering the number of travel tickets, transfers and reservation vouchers we needed. All these were up loaded onto the app. Having everything in one place and in date order, together with a brief explanation of the day’s activity, it was ideal. Being able to contact Geoff and discuss my holiday plans at any time was also so very reassuring and made the experience that little bit more personal. I speak for all four of us when I state that he did a splendid job in sorting our memorable holiday experience.

Risposta di Ginge Tours Ltd / Mendip Travel
4 trips booked through Ginge tours
We have booked 4 trips through Ginge Tours, of which we have been on 1 so far.
Not only was Ginge tours cheaper on all 4 than other travel agents and the market in general, you get excellent communication and the personal touch.
I feel like Geoff takes the time to listen and get to know you before recommending a hotel.
We have had to rearrange one of the trips due to family ill health and being able to message Geoff and have everything taken care of without the usual stress of being on hold and calling call centres has been fantastic. It’s taken the stress out of moving the holiday and has enabled us to focus on looking forward to our future date.
Geoff’s first hand knowledge has been spot on. We flew to Toronto with an airline we hadn’t used before. Airtransat and Geoff recommended extra leg room over premium. How right he was, cheaper but far superior leg room than those in front. So much so, the lady next to me had flown out premium and chosen to fly back extra leg room.
I have recommended Ginge Tours to a number of colleagues, who have now booked with them too.

Risposta di Ginge Tours Ltd / Mendip Travel
Great experience good prompt service…
Great experience good prompt service was great tour despite complicated itinerary

Risposta di Ginge Tours Ltd / Mendip Travel
Holiday with all the fun and none of the hassle.
I cannot recommend Ginge Tours highly enough. Due to their expertise myself and my wife had the holiday of a lifetime. We have not been the most adventurous travellers in the past but Ginge Tours made this so much easier. The process is so simple i just told them the kind of holiday we wanted and what rough budget we were working with. Very quickly i had a reply with some recommendations. The holiday we selected was amazing with safari and accomadation superb.
The itenery we received was detailed and very easy to follow and if there are any changes this is updated immediately on line or the app.
Communication was also fantastic as during the stay one of the airlines cancelled our flight but even before we were notified of this Ginge Tours had arranged an alternative flight and contacted us to tell us the new arrangements.
I will 100% be using Ginge Tours again to plan our holidays. Thank you

Risposta di Ginge Tours Ltd / Mendip Travel
Excellent service from Ginge Tours
Great service from Ginge Tours and Geoff and a wonderful holiday to the States. From the outset gave us great advice and helped formulate an itinerary second to none. Before booking gave various options of hotels we could stay in and villa rentals.
The outcome being 5 nights in New York, 4 in Washington and 7 on the Gulf Coast. All train and plane transfers done for us along with car rental and quality accommodation.
Had access to all the paperwork/tickets online and any queries we had were quickly answered. Took the hassle of organising it away. Highly recommended. Thank you for a great service.

Risposta di Ginge Tours Ltd / Mendip Travel
We’ve recently returned from a 10 day…
We’ve recently returned from a 10 day all-inclusive, Jet2 holiday that was booked through Ginge Tours.
Firstly, they saved us money against the Jet2 price, which was a bonus & had private transfers to resort, complimentary fast track, best seats on plane.
Secondly, it was a totally stress free experience, Ginge Tours sent us everything we needed for our holiday, they made regular contact keeping us updated on things like queues at passport control in Turkey, so we knew to factor this in for our journey home.
Overall it was a 5 star, thankyou Ginge Tours, we’ll be in touch for 2025 trip & wouldn’t hesitate to recommend their services!!

Risposta di Ginge Tours Ltd / Mendip Travel
Trip to Florida
We tested Geoff and Jo with finding a holiday to Florida to match our exact dates and budget and they came up trumps. Everything from flights, accommodation to car hire went smoothly with a couple of free extra trips thrown in. The App is really good to use and any questions we had were answered quickly. We would recommend this company which takes the pressure out of spending hours searching and then having to deal with companies mithering you to book with them. Thanks again. Gina and Graham

Risposta di Ginge Tours Ltd / Mendip Travel
Great service
Geoff and Jo were great. Very helpful, supplied everything we needed and asked for in a timely fashion. We had updates about our flights on the app.
Would use again.

Risposta di Ginge Tours Ltd / Mendip Travel
Family holiday to Walt Disney World
First time using Ginge Tours to book a holiday but certainly will not be the last. Given this was Geoff’s first experience with Disney World, the entire process was seamless and the trip plans app was useful to confirm flight times, transfer picks ups etc.
We had an absolutely wonderful holiday in Orlando, it was everything we hoped it would be.
Thanks again to Geoff and Jo for all their help!

Risposta di Ginge Tours Ltd / Mendip Travel
Cruise around the Med
We have just returned from another fantastic trip around the Mediterranean courtesy of Ginge Tours. The communication, ease of booking and personalised service from Geoff has been excellent. We cannot wait to book our next trip with them!

Risposta di Ginge Tours Ltd / Mendip Travel
Great tour operators Geoff & Jo
We had a great holiday in Lichnos Beach, Parga using Geoff and Jo for the first time and it won’t be our last. From start to finish a very easy booking, they listened to what we wanted and didn’t disappoint.

Risposta di Ginge Tours Ltd / Mendip Travel
Ginge Tours Ltd is hands down the best…
Ginge Tours Ltd is hands down the best tour company I've ever traveled with. It was the perfect balance of adventure and relaxation. Highly recommend!

Risposta di Ginge Tours Ltd / Mendip Travel
Fabulous family holiday to Corfu from start to finish
We decided to book an all inclusive holiday to a hotel in Corfu that I had found and asked Geoff and Jo to get us a price for them to book on our behalf. Not only did this take the hassle away from organising ourselves it was also cheaper than booking with Jet2 direct!
The hotel was all we hoped and more, the staff were brilliant. We had a fabulous week and even when our flight was delayed by 20 minutes on the way home Geoff let us know before the airport even realised! We would 100% recommend booking your next break with Ginge Tours. We definitely will be. Thank you Jo and Geoff!

Risposta di Ginge Tours Ltd / Mendip Travel
P & O Mediterranean Cruise
As a solo traveller booking a holiday can sometimes be a little daunting. I decided to try a cruise for my upcoming 'big' birthday and contacted Ginge Tours. Geoff researched several cruises which fitted my criteria and I decided on a P & O Mediterranean cruise. Geoff arranged everything for me, he kept in touch and all documentation, etc, was also available via the Trip Plans app. Thanks to Geoff my first cruise experience was straightforward and enjoyable, and I had a lovely memorable birthday. I would certainly use Ginge Tours again for any future holidays.

Risposta di Ginge Tours Ltd / Mendip Travel
2nd time
2nd holiday using ginge tours. Can highly recommend them. Both Geoff and Jo go above and beyond to make sure your holiday goes as smoothly as possible. I really love the welcome home email gives it such a personal touch. Will be booking again very soon.

Risposta di Ginge Tours Ltd / Mendip Travel
Ginge Tours. A personal service from a company that cares
A personal service from a company who cares about their clients.
Ginge tours found the perfect holiday (Little trains of the Pyrenees with Newmarket holidays) for us at a good price.
The itinerary was excellent and varied taking in the most beautiful scenery.
Roses, our resort for the week was pretty, clean and flat which allowed for easy walking. However our hotel room was tired and shabby and the food although tasty was not hot.
Ginge tours gave us the use of an app which had our travel details and itinerary on it saving us from having to carry our paperwork with us all the time.
We had peace of mind that if we had any issues that we only had to make a phone call at any time to Ginge tours and they would be resolved.
In summary we had expert advice, a holiday that was well priced and the reassurance that we were in very safe hands.
Thankyou Geoff for going the extra mile.
We will definitely book all forthcoming holidays with Ginge tours.

Risposta di Ginge Tours Ltd / Mendip Travel
Domincan Republic
From the time we first contacted Geoff he took care of everything; from recommendations, bookings, upgrades, boarding passes and even an email advising of possible road delays on the way to airport. A truly professional service delivered in a personal way, leading to an amazing carefree holiday.

Risposta di Ginge Tours Ltd / Mendip Travel
Manhattan
We booked a trip to New York through Geoff which included flights, hotel accommodation and tickets to see Hamilton. I can honestly say that nothing could have been made easier, and with a personal touch Geoff was available to answer any and all questions. Geoff took charge from start to finish with the booking process, providing regular updates, especially when the airline changed flight times. Geoff provided a web based app for my use which contained all information and documents necessary for the trip. I really can't recommend highly enough the services Geoff offers

Risposta di Ginge Tours Ltd / Mendip Travel
Ginge tours were excellent
Ginge tours were excellent. Very helpful, providing great advice which enabled us to choose the destination and hotel that suited our needs.
Lovely personal touch, thoroughly recommended.

Risposta di Ginge Tours Ltd / Mendip Travel
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.







