Ginge Tours Ltd / Mendip Travel Recensioni 

223
•
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

Terrific time at Lake Maggiore, great hotel and beautiful scenery. Struggled with the food a little as the menu didn't change for the 10 day trip but the staff were so good they allowed us to ch... Leggi di più

Valutata 5 stelle su 5

The only agent we will use! The service that Geoff and Jo provide is second to none, they without fail find the perfect hotels / flights / locations to make the most of your time and holiday. The... Leggi di più

Valutata 5 stelle su 5

Geoff made the whole process painless. He got us the best price and all the follow up communications were excellent. We have used Geoff several times for different types of holidays - a cruise, short... Leggi di più

Valutata 5 stelle su 5

THANK YOU both for booking our holiday, it was so good we both enjoyed the break. We could refer to your itinerary that you created for us and you produced all the paperwork that was needed. The boo... Leggi di più

Dettagli dell'azienda

  1. Agenzia viaggi

Scritti dall'azienda

Ginge Tours & Travel and Mendip Travel are independent, fully protected travel companies run by Geoff (a former Assistant Chief Constable) and Jo (a former NHS clinician). We offer honest advice, great value, and a personal service you simply won’t find with a call centre or faceless online brand. We book everything from beach breaks and cruises to complex touring holidays, ski trips, luxury escapes and once-in-a-lifetime adventures. We work with trusted ABTA and ATOL-protected suppliers and are proud members of Protected Trust Services — giving you complete financial peace of mind. Our customers deal directly with us from first enquiry to homecoming. That means no passing you from team to team, no hidden fees, and clear, transparent communication at every step. Ginge Tours serves customers across the UK, with a strong focus on the Emergency Services and NHS. Mendip Travel is our sister brand, dedicated to our local community in Somerset and the Mendip Hills, offering long-haul, luxury and cruise holidays from regional airports, with added extras like reduced parking. Between both brands, we bring experience, integrity and award-winning service — backed by over 125 five-star reviews and the promise that we’ll always put our customers first.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

223 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(223)

58 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Excellent service from booking to coming home

This was our second holiday arranged by Ginge Tours. This time to Tromso, Norway.
Excellent service from booking to coming home.
We asked for Northern Lights, Huskies and Whales, we got the lot. Whilst realising some of our requests were subject to Mother Nature the service and expertise shown by the respective guide/ operators was second to none. (Northern Soul Adventures in particular)
With Geoff, Jo and the Vamoos app only a click away it was like having a personal concierge

17 gennaio 2025
Non scritta su invito
Valutata 5 stelle su 5

Excellent service from Geoff and Jo…

Excellent service from Geoff and Jo from start to finish. They managed to source the holiday we wanted, Vietnam and Cambodia, hotels we requested and all transfers. When we did hit a problem, missing a flight because we were stuck on an island due to high winds and no ferry running, it was quickly sorted with the flight being rescheduled for the following day and an overnight stay in a very nice hotel. All in all we had a very enjoyable holiday with excellent service.

4 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Gran Canaria

We had a fantastic stay in Gran Canaria over the Christmas holidays, we booked with Ginge Tours as their prices were very competitive.

From our first enquiry to returning home Geoff and Jo were extremely helpful and kept us informed at all times.

We would definitely use this company again and would recommend them to other travellers.

30 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

German Christmas Markets Rhine River…

German Christmas Markets Rhine River Cruise with disabled elderly parent - Ginge Tours recommended Riviera and organised special assistance and advice as regards taking our own wheelchair. Everything went as smoothly as possible and we would certainly consult Geoff & Jo again for any bespoke travel plans!

13 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

Vienna Christmas Market Experience 2024

As we have come to expect when booking through Ginge, a seamless holiday experience. The booking process is simple, we told them what we wanted and they delivered.
We had the legroom on the aircraft that we wanted, the meals and the flight times.
The hotel was absolutely central and the pick up from the airport to the hotel and back again was perfect and could not have been easier. Ginge are in touch every step of the way.
Until the next one

12 dicembre 2024
Non scritta su invito
Valutata 5 stelle su 5

We have used Geoff and Jo at Ginge…

We have used Geoff and Jo at Ginge Tours for a couple of years now, all without any fuss or hiccups. We have just returned from Gambia, arranged by Ginge. We had a query just before we went, which was answered and dealt with very quickly despite Geoff and Jo being in Australia at the time. We have no problem in recommending their services.

13 novembre 2024
Non scritta su invito
Valutata 5 stelle su 5

GingeTours Highly Recommended

I would like to thank Geoff and Jo Wessell from Ginge Tours for the excellent planning they undertook for our holiday to Singapore and New Zealand. They made the holiday hassle free, everything was faultless, flights and connections were great, accommodation and car hire were excellent. This all made for a brilliant trip for my wife and I. Communication was excellent and the app worked perfectly. I highly recommend GingeTours, a company I will be using again.
Many thanks Geoff & Jo.
Sean & Jane.

17 ottobre 2024
Non scritta su invito
Valutata 5 stelle su 5

Great service

Two great holidays booked via Ginge Tours - one to Lake Garda and the other a river cruise on the Danube. Great service from Geoff and Jo who not only saved us money but kept us informed and up to date on any arrangements or changes. I cannot fault the service we received.

28 ottobre 2024
Non scritta su invito
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Risposta di Ginge Tours Ltd / Mendip Travel

Thanks Catherine, your support is really appreciated and we are delighted you enjoyed both trips (and your 3rd now to Egypt!). Best wishes G&J

Valutata 5 stelle su 5

Very happy with Ginger Tours

This was our first time with Ginge Tours following recommendations. Geoff and Jo have been very helpful and kept us informed along the way. We were sent all the information we needed at the time we needed it.
They kept in touch before, during and after to make sure that everything was ok. As others have said a personal touch, much appreciated.
We have another holiday booked with Ginge Tours and look forward to a similar experience.

1 novembre 2024
Non scritta su invito
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Risposta di Ginge Tours Ltd / Mendip Travel

Thanks for your support and repeated bookings Dennis, it is really appreciated. G&J

Valutata 5 stelle su 5

Don’t go on holiday before calling…

Don’t go on holiday before calling these guys! Really helpful and great on price 👍🏻

8 ottobre 2024
Non scritta su invito
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Risposta di Ginge Tours Ltd / Mendip Travel

Thanks Geoff and really pleased you have used us on several occasions now. Thanks for your support. G

Valutata 5 stelle su 5

Rome Adventure Excellence!

The advice we received for our trip to discover Rome was spot on. Ginge Tours booked us a lovely hotel in a great central location that was delightful, where the service was excellent. We were close to all the historical sights, and Ginge Tours helped us to make the most of our time. We will definitely use them again - our first choice!

20 ottobre 2024
Non scritta su invito
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Risposta di Ginge Tours Ltd / Mendip Travel

We are really pleased you loved Rome, we do too! We hope we can assist you with your future plans. Many thanks G&J

Valutata 5 stelle su 5

Honeymoon in Phuket

We wanted to explore our options for honeymoon destinations and a colleague recommended Ginge Tours, who very quickly got back to us with a list of recommendations including costs. They were very professional and responsive to all our questions during the booking process. We have now just returned from our honeymoon in Phuket where we stayed in a lovely hotel in a quiet location. Ginge Tours also arranged hotel transfers with English speaking guides who were subsequently a great resource for arranging reliable tours throughout our stay. We even had a bottle of champagne and a personal message from Jo and Geoff on arrival at the hotel, which was a nice touch.
Would definitely recommend to anyone looking to make a fuss-free holiday booking

11 ottobre 2024
Non scritta su invito
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Risposta di Ginge Tours Ltd / Mendip Travel

We are so pleased you had a fabulous honeymoon and your trusted us to put it together for you. We hope to assist you again in the future and wish you both a wonderful life together. Geoff & Jo

Valutata 5 stelle su 5

Once again a really fabulous holiday…

Once again a really fabulous holiday thanks to Ginge tours. This year we have been fortunate to have enjoyed 5 amazing breaks, all have been arranged through Ginge Tours with help from Geoff and Jo.

The breaks included a London Theatre trip to see Tina Turner and a visit to the Light rooms (we enjoyed our stay at Charing Cross hotel). Sorrento in May to celebrate a birthday, a family holiday to Corfu in August, a weekend break in Paris with a friend in August and 10 days in Tenerife this October.

Tenerife is a place we had never been to before. The Gran Tocande hotel Costa Adeje, recommended by Geoff was perfect, the staff the amenities and food were excellent. The flight times arranged for us maximised our time in Tenerife which was brilliant. It was a relaxing and tranquil holiday, we hired a car and visited attractions in the North recommended by Ginge Tours such as Loro Park and enjoyed our excursion to Mount Teide. We so very much enjoyed our time there that we want to revisit.

Ginge Tours have looked after us, the App is really useful and together with messages from Geoff or Jo we are kept informed of any flight delays or other changes.

Thanks again. Until the next holiday!

Mark and Bal

28 settembre 2024
Non scritta su invito
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Risposta di Ginge Tours Ltd / Mendip Travel

Thank you to 2 of our best customers! We have been so pleased to have been able to provide you with such memorable trips. Here's to many more! Geoff

Valutata 5 stelle su 5

Fantastic trip to Mauritius

Geoff & Jo arranged our trip to Mauritius to celebrate our 30th wedding anniversary. It was fantastic. The hotel was wonderful & all the travel arrangements came together seamlessly. Contact throughout the planning and booking process was great and nothing was too much for them to look in to or arrange. We had the most relaxing time. The hotel was exactly what we were looking for & the staff were fabulous. I would highly recommend booking your travel through Ginge Tours. We will definitely be travelling again with them in fact we already are!👍🏻

1 ottobre 2024
Non scritta su invito
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Risposta di Ginge Tours Ltd / Mendip Travel

We are so pleased it all went so well for this very special anniversary trip. Delighted to hear the hotel was exactly what you were looking for. We look forward to helping you again very soon (after your next trip that is!) Geoff

Valutata 5 stelle su 5

Family holidays in the sun

We had an area and budget in mind. We had children to cater for. We asked Ginge Tours to explore our options and they came back with great solutions. We had questions and they provided information which led to us booking a fabulous holiday via the team. Stress free yet full of adventure. Just what we needed. Booking again with Ginge Tours soon.

6 ottobre 2024
Non scritta su invito
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Risposta di Ginge Tours Ltd / Mendip Travel

This was a really important trip for us to organise and we are delighted it all went so well. The pictures look like the children had a fabulous time and we are so pleased it all went so well. Geoff & Jo

Valutata 5 stelle su 5

Vienna to Budapest Getaway

Geoff organised a bespoke trip for us into Austria, Slovakia & Hungary, arranging flights, transfers, hotels & car hire. I appreciated the personal contact throughout and good, speedy communications & excellent customer service when an issue arose involving a third party. I wouldn't hesitate to consult Geoff again.

30 settembre 2024
Non scritta su invito
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Risposta di Ginge Tours Ltd / Mendip Travel

Thank you Phil. I enjoyed putting your trip together and although there was the odd hiccup, particularly with flooding in the region, I am so pleased it all worked out. Look forward to assisting you again in the future. Geoff

Valutata 5 stelle su 5

Ginge Tours delivered...and more besides!

Ginge Tours delivered 100%.Geoff asked us to challenge him with our whales and wildlife itinerary, and he cetianly delivered! Trustworthy and reliably efficient at every location, from accommodation staff, to nature guides, to drivers. South Africa was a brilliant destination if you are a nature/wildlife lover. Fantastic quality tented lodges, brilliant to know Geoff and Jo were just a phone call away,if needed.

13 settembre 2024
Non scritta su invito
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Risposta di Ginge Tours Ltd / Mendip Travel

We are so pleased this all worked out so well. The pictures you kindly shared of the safari and the whale watching were amazing. We are delighted our supplier partner East Cape Tours put together such a fabulous trip for you. We look forward to assisting you again in the future. Best wishes Geoff

Valutata 5 stelle su 5

Geoff and Jo organised an amazing trip…

Geoff and Jo organised an amazing trip for us to Borneo. I have used Ginge tours for a cruise previously too and cannot rate them highly enough that I wouldn’t go through anyone else in the future. Give them a try you won’t be disappointed with their exceptional service from start to finish

12 settembre 2024
Non scritta su invito
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Risposta di Ginge Tours Ltd / Mendip Travel

Thank you Sue and Marina for this lovely review. It was a pretty special trip from the pictures and we are so grateful we were able to organise it for you. Best wishes Geoff

Valutata 5 stelle su 5

Rome holiday

We cannot thank Geoff and Jo enough for organising our recent holiday to Rome. We have been so impressed with their attention to detail and the extra special touches to ensure this was a memorable and special time for us. We loved the Trip plan app which is so easy to use and everything is so organised. Geoff even informed us that our flight home was delayed before Easy Jet told us. We will definitely use Ginge tours again and have recommended them to all our family and friends.

31 agosto 2024
Non scritta su invito
Logo di Ginge Tours Ltd / Mendip Travel

Risposta di Ginge Tours Ltd / Mendip Travel

Thank you Jan and Mike. This was a special trip for so many reasons and we are so pleased you trusted us to put it together for you. Glad you liked the Trip Plan app and it helped! Congratulations by the way! Geoff & Jo

Valutata 5 stelle su 5

Ginge Tours did another brilliant job…

Ginge Tours did another brilliant job booking a holiday for us two days before we wanted to go ! Within 10 minutes of raising our enquiry , Geoff was in touch and booked it for us! He took away the worry of booking on line and did all the paperwork. We were confident knowing that we had got the best price and it was so lovely to be sent emails by Jo wishing us a wonderful holiday and letting us know that they were available at any time should we have any questions or problems. We also loved using the Trip Plans app which they advised us to use which even updated us about flight delays before they were even registered on the flight board at the airport. I cannot recommend them highly enough . Thank you so much Geoff and Jo . We look forward to booking again with you soon .

31 agosto 2024
Non scritta su invito
Logo di Ginge Tours Ltd / Mendip Travel

Risposta di Ginge Tours Ltd / Mendip Travel

It's what we do! So pleased we were able to get you away so quickly and you had a fab time. Look forward to the next trip (maybe with a bit more notice? :-)) Geoff

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