Ginge Tours Ltd / Mendip Travel Recensioni 

223
•
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Terrific time at Lake Maggiore, great hotel and beautiful scenery. Struggled with the food a little as the menu didn't change for the 10 day trip but the staff were so good they allowed us to ch... Leggi di più

Valutata 5 stelle su 5

The only agent we will use! The service that Geoff and Jo provide is second to none, they without fail find the perfect hotels / flights / locations to make the most of your time and holiday. The... Leggi di più

Valutata 5 stelle su 5

Geoff made the whole process painless. He got us the best price and all the follow up communications were excellent. We have used Geoff several times for different types of holidays - a cruise, short... Leggi di più

Valutata 5 stelle su 5

THANK YOU both for booking our holiday, it was so good we both enjoyed the break. We could refer to your itinerary that you created for us and you produced all the paperwork that was needed. The boo... Leggi di più

Dettagli dell'azienda

  1. Agenzia viaggi

Scritti dall'azienda

Ginge Tours & Travel and Mendip Travel are independent, fully protected travel companies run by Geoff (a former Assistant Chief Constable) and Jo (a former NHS clinician). We offer honest advice, great value, and a personal service you simply won’t find with a call centre or faceless online brand. We book everything from beach breaks and cruises to complex touring holidays, ski trips, luxury escapes and once-in-a-lifetime adventures. We work with trusted ABTA and ATOL-protected suppliers and are proud members of Protected Trust Services — giving you complete financial peace of mind. Our customers deal directly with us from first enquiry to homecoming. That means no passing you from team to team, no hidden fees, and clear, transparent communication at every step. Ginge Tours serves customers across the UK, with a strong focus on the Emergency Services and NHS. Mendip Travel is our sister brand, dedicated to our local community in Somerset and the Mendip Hills, offering long-haul, luxury and cruise holidays from regional airports, with added extras like reduced parking. Between both brands, we bring experience, integrity and award-winning service — backed by over 125 five-star reviews and the promise that we’ll always put our customers first.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

223 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(223)

58 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Terrific time at Lake Maggiore

Terrific time at Lake Maggiore, great hotel and beautiful scenery. Struggled with the food a little as the menu didn't change for the 10 day trip but the staff were so good they allowed us to choose from the different lunch time menu which expanded the choice.
Negotiated a room upgrade at no cost and the room was super with views over the nearby town of Pallanza plus the lake. Faultless.
Mendip Travel did a good job pulling the trip together. Private chauffeur service was impeccable.
Not sure I want to fly from Bristol airport again, there were thousands of people flying out , very , very busy and loads of building work going on expanding the facilities, almost too much for the airport to cope with.
Mendip Travel gave us Fast Track security and that helped enormously. Unfortunately the Exec Lounge access was fruitless, both Lounges full and a queue outside waiting for places. Too busy by far .

14 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

THANK YOU

THANK YOU both for booking our holiday, it was so good we both enjoyed the break. We could refer to your itinerary that you created for us and you produced all the paperwork that was needed. The booing process could not have been easier.

12 settembre 2026
Non scritta su invito
Valutata 5 stelle su 5

KLM Mess up

My wife and I were going on a cruise from Ravenna, Italy with Norwegian Cruise Lines I'd booked with Geoff. We were flying with KLM from Manchester to Amsterdam change to Bologna flight then transfer with NCL transport to hotel in Ravenna. Unfortunately the young man at Mcr. Airport gave us a ticket for a flight more than 4 hrs later from Amsterdam. He didn't tell anyone which meant the NCL Rep who was supposed to pick us up at Bologna had attended the earlier flight and had us as a NO SHOW. When we arrived both myself and the Information Desk tried contacting the transport that was supposed to greet us with no success. In desperation I rang Geoff and told him what had occurred. Within 10 minutes he had gotten to the bottom of it and told me to get a Taxi 90 kilometres to the Hotel and retain my receipt, which I did. without his assistance, on a Saturday afternoon, I don't know what I'd have done. The rest of the trip went flawlessly as usual.

8 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

The only agent we will use

The only agent we will use!
The service that Geoff and Jo provide is second to none, they without fail find the perfect hotels / flights / locations to make the most of your time and holiday.
The app is great, keeps everything in one place and their communication is prompt and reliable.
If you are looking for the personal touch for your next holiday definitely speak to Ginge Tours.

21 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Highly recommend

Geoff made the whole process painless. He got us the best price and all the follow up communications were excellent. We have used Geoff several times for different types of holidays - a cruise, short European break and summer holiday. We are already planning next years and will 100% be using Geoff and Jo.

5 agosto 2026
Non scritta su invito
Valutata 5 stelle su 5

Wonderful holiday to celebrate retirement

Jo and Geoff put together a wonderful package for a special retirement holiday to Singapore and Bali for me and my family. Incredibly easy to work with, great communication throughout and very good value. Absolutely no hesitation in using them again and highly recommended. Thank you.

1 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Just got back from 2 weeks in…

Just got back from 2 weeks in Marrakesh, Medina gardens.
Fabulous hotel and no complaints.
Contacted Ginge tours who got a fantastic price, much cheaper than brochure. Everything was sorted with no dramas or fuss and any queries answered very quickly.
I have used ginge tours for my last 3 holidays and wouldn’t go anywhere else!!

24 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Relax and enjoy!

Good recommendations and helpful suggestions when planning. Lovely to be able to relax and enjoy our holiday, knowing that all the details had been attended to in such a professional and friendly way.

16 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

One week all-inclusive in Rhodes

Just got home after a truly memorable one-week trip to Rhodes with my two children (10 & 12). Geoff and Jo have been amazing throughout the whole process; from helping me secure the perfect Tui package to giving me last minute tips and help when needed. Will 100% be using them again!

18 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Trip of a lifetime transformed from dream to reality

Jo and Geoff took our dream and shaped it into reality. Very competitively priced, enabled us to stay well within budget. Guided us along the way, ensuring we had everything sorted. Took the stress out of preparing for our trip of a lifetime so we could relax and enjoy our time away. Thoroughly recommend for ease, convenience and value.

30 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Peerless service and expertise

Geoff and Joanne provided one to one personal tailored help and expertise when planning and booking our holiday. They are both friendly and professional. We had a multiple flight, multi location, plane,boats and car holiday which worked seamlessly and was competitively priced too. Peerless.

15 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Trusted with a holiday of a lifetime.

This is the second time that I have used Ginge Tours and this time it was for a big holiday. We booked this holiday to celebrate my Step Daughter completing her GCSE's and also part honeymoon for my wife and I.

From the initial booking Geoff established exactly what we wanted and what would and wouldn't work thereby maximising our travel time.

Each location chosen was amazing and the standard of accommodation in keeping with our request - There was a slight hick up, not of Geoff's doing, and a quick message to him had it all sorted very quickly, he even followed up to make sure everything was addressed.

We had an amazing time and the Jungle aspect of the holiday was absolutely amazing and my step daughter has memories that can never be taken away from her and we do likewise.

All in all Geoff and Jo arranged a holiday of a lifetime for us and the fact transport was waiting for us at each leg of our trip took the stress away - Something we hadn't considered but Geoff and Jo did.

27 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

A great personalised approach to what…

A great personalised approach to what we wanted as a family to make our holiday just perfect! Geoff and Jo were super helpful from start to finish- we would recommend their services and have already done so with family and friends!

25 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Cruise …

This is our 3rd cruise that Geoff and Jo have booked for us. The service they offer is second to none. From 1st point of contact through to returning home. We have been fully informed every step of the way either via Emails or their Trip Plan app, notifying us both times that our return flight had been delayed by a short time down to a welcome home email after our return.
The cruise was excellent as usual. Thank you to Geoff and Jo we will definitely be using you again.
Karen and Tamsin

20 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Canada

My daughter and I wanted a really memorable holiday to celebrate our milestone birthdays, unfortunately we couldn’t agree on where to go and spent weeks discussing (disagreeing!). One zoom call with Geoff, who listened to each of our ‘wants and desires’ and we had chosen our destination, admittedly he did steer us in the direction. I’m so glad we took his advice and recommendation as it turned out we had the best holiday ever. An organised tour (we didn’t want to drive) of the Rocky Mountains, featuring Calgary at the start, Banff National Park, Jasper National Park, Sun Peaks ending at Victoria and Vancouver. Without his guidance we wouldn’t have seen all the beautiful lakes, mountains, (stand on a glacier!) and breathtaking scenery We wouldn’t have experienced seeing Bears, Elks and Deers in their natural habitat, Whale watching and other fantastic activities. We finished our holiday by flying to Toronto for a few days and then onto Niagara Falls, where they secured us a room with a fantastic view over the falls. I can honestly say we had the best time ever, Ginge tours organised everything, tours, trips, flights and transfers, we literally just turned up. Jo even checked in with us on holiday to make sure everything was okay (you don’t get that from other companies). I fully recommend ginge tours to anyone looking to book a holiday, especially if you want it tailor-made for you. We cannot thank them enough, we had a fabulous birthday celebration, one which we will never forget.x

7 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Great service

Geoff and Jo arranged our recent cruise. Everything went very smoothly and they are always available to answer and help with any queries. The free parking at Southampton was a bonus. We wouldn’t hesitate to recommend them.

30 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Ginge Tours were great!

I met Geoff in person and had a brief chat about a trip I had intended to take, after leaving the booking of that trip til last minute, all plans were changed owing to some bloke attacking Iran. I reached out to Geoff to ask if he could look into an alternative, this being a RV tour of the Rockies for 4 ladies.
He gave me great advice, obtained quotes and suggested some ideas to keep costs down.
I gave him only weeks to sort it all and he didn’t disappoint.
I received regular updates, had questions answered, had notifications regarding flight time changes and general “hope it’s going well” messages.
The holiday was amazing, a dream come true, trip of a life time for 4 friends.
Thanks to both Geoff and Jo, we will be using you again once we’ve saved up!!
The whole process was great.

15 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Ginge Travel - Great Team

Geoff and Jo provided that personal touch that we needed for our trip to South America. We were able to discuss the draft itinerary with them and nothing was to much trouble in varying our requirements and seeking advice.

The accompanying briefing dossier was an excellent addition for general awareness, essential needs and requirements for each country we intended to visit and the accompanying ‘app’ was an excellent addition with timely updates on travel arrangements.

Geoff and Jo make a great team and will certainly use them in the future and have no hesitation in recommending them.

26 aprile 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più