Good ordering experience and helpful comms from the seller, and the delivery company. Product is exactly what I wanted, which was difficult to find elsewhere. Arrived very well packaged. I’m happy.
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A joy to buy from! Fast delivery, packed wonderfully and very helpful if have any questions! I will be coming back if I need anything! A wonderful company to buy from for my fledgling nursery.
Very positive experience with GHEDirect, great company to deal with. Small problem with delivery quickly dealt with by friendly real people. Product arrived (not used yet) very well packed and protec... Leggi di più
L'azienda ha risposto
The service from Ghe was good , unfortunately the next day delivery failed but that was not down to Ghe but the courier. The packaging was very well done and the product arrived in good condition. My... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Long established family run business (est 2000) selling only the best horticultural products in the UK. With specialist hydroponic, gardening and ventilation departments we have the experience to provide solutions across many industries. Our exceptional customer service means we stand out head and shoulders above our competitors, both in store and online, ensuring our customers get the best advice and experience. GHEDirect has worked with many large and small scale horticultural projects across the globe including a government reforestation programme and the set up of large scale nurseries in Borneo as well as being a preferred supplier to the top Universities in the UK.
Informazioni di contatto
Regno Unito
- ghedirect.co.uk
4,9
Eccellente
653 recensioni
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Everything came very well packaged
Everything came very well packaged. This company really makes an effort. Every single item was packed so well it would be hard to damage it even if you played football with it. Always quick and using the best carrier company.
10 marzo 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks so much Radoslaw, we take great pride in ensuring everything gets to you in tip top condition.
Risposta di ghedirect.co.uk
Thanks Helen :)
Great Service - thank you
Ordered an x stream propagator. Easy ordering process and it arrived very quickly, well packed and delivered by APC. First batch of cuttings is in and it is working well.
6 marzo 2026
Non scritta su invito
Risposta di ghedirect.co.uk
So pleased to hear first batch went in and working well, they are probably in the ground by the time I've responded! sorry for the delay!
Excellent Service
There was an initial issue with incorrect details relating to delivery on the website. Following an email, this was dealt with promptly, efficiently and in a friendly manner. My order was delivered the following day. Excellent service.
6 marzo 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks for the 5 stars Lyn, glad we were able to sort the issue out promptly.
Very knowledgable
Helen was fantastic, she gave me lots of info about propagation. I would give 10 stars if I could
9 marzo 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks so much Keri, Helen and the whole team are all here to help and are very knowledgeable!
Good products and prices
Good quality products and reasonable prices. The only let-down for this particular order was the delivery. I paid £7.99 for standard next day delivery. I rearranged appointments so I could be at home to take delivery of the order. At five past five PM on the delivery day I received an email from APC to say that they could not deliver on that day and would reschedule. Hoping that they would deliver the next day, I rearranged appointments again so that I could be at home. Thankfully, APC actually delivered on that day.
4 marzo 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Thank you for leaving a review Alex, I'm sorry I wasn't able to respond earlier. Glad to hear that the package did finally arrive, whilst nearly all our deliveries are able to be delivered next day, occasionally something happens that means the driver was delayed on his route and is unable to fulfil his round. Good to hear that APC did notify you and that your order was delivered as expected.
I had trouble using my Internet bank…
I had trouble using my Internet bank giving MSM codes, spoke to Helen who processed the order, the order arrived next day . Excellent service.
6 marzo 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks Mr Gray, Helen is always on hand to help.
Order received very promptly
Order received very promptly. Great customer support on the phone. Couldn’t recommend them more highly
5 marzo 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks for the 5 stars, we appreciate you.
Risposta di ghedirect.co.uk
Thanks Catherine, good to hear everything was as expected.
Large Vitopod purchase
Purchased a large Vitopod from GHEDirect who are a first class company to deal with. The sales staff are excellent and go the extra mile giving superb service.
I highly recommend this company who are extremely knowledgeable and helpful. Next day delivery is an absolute bonus.
Well done to the staff who are totally committed to excellence.
John Booth
4 marzo 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks so much John, this is really nice to hear. I wish you many happy months of successful propagating.
Fast delivery
Ordered at 3:30pm, arrived next morning, up and working by lunchtime.
2 marzo 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Wow, what more can we say? great to hear we were able to get your order out for next day delivery even when ordered after our 3pm cut-off point.
Found what I was looking for at good…
Found what I was looking for at good prices and delivery was super quick.
Really pleased.
4 marzo 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks Mike, glad you were happy with our pricing and delivery service.
Garden shed
We were very impress with the service received from GHD from order to deliver and installation. Definitely recommend
11 gennaio 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks so much for the 5 stars Pauline, we appreciate your recommendation.
Such a helpful company and spot on with…
Such a helpful company and spot on with there deliveries next day is so good , annoying Leon I forgot to order a few things so will have to place another order but will have to pay p & p as it won’t be enough but that’s life great compa 5*
27 febbraio 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Hi Jan, thanks for the review, that's a shame you forgot a few things - in future, give us a call and if we haven't already sent your first order out we can add to it and save you any additional postage costs.
Excellent service from ghe although…
Excellent service from ghe although they were let down by apc courier who damaged one of the items in transit. Ghedirect refunded the same day the problem was reported…. Can’t ask more than that
24 febbraio 2026
Non scritta su invito
Risposta di ghedirect.co.uk
I'm sorry to hear one of your items was damaged during delivery - we try our best to ensure things are well packaged to avoid any damages, but should it happen, we always try to resolve as soon as we can, whether that is replacing or refunding.
Couldn't be better!
Best price for the latest version of the Vitapod.
Free next day delivery.
Couldn't be better!
17 febbraio 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks so much for the 5 stars Jim, good luck with your Vitopod :)
My go to
Where I’ve been buying my supplies for a while now. Good prices and always lightning quick delivery.
21 febbraio 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks so much Ally, glad to hear we are your go to horticultural shop.
Helpful and reliable
I've used the company before and found them very helpful
18 febbraio 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks Marcia, always good to hear the staff are always helpful.
Helpful people offering great service
Great company that’s happy to share their knowledge and to make sure you buy the right product for your needs.
Wouldn’t hesitate to recommend.
19 febbraio 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks so much for the review Nick, as you say, its about getting the right products for your needs, not just selling you anything.
Affordable sturdy pots
I was looking for square, sturdy, affordable 0.7 and 1 litre pots for potting on seedlings and was really pleased when I found theirs. Good quality and will be used yearly. While browsing I took the opportunity to stock up on Perlite and Vermiculite and organic compost. Very happy with my purchase as it was cost effective and delivered promptly. Now receiving the weekly emails with interesting offers.
19 febbraio 2026
Non scritta su invito
Risposta di ghedirect.co.uk
Thanks so much for the 5 stars Sue, glad to hear you are happy with the quality of the pots and that they will be reused annually - I'm a big believer in quality, our motto being ' stock quality products, offer quality advice'.
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