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Valutata 5 stelle su 5

A joy to buy from! Fast delivery, packed wonderfully and very helpful if have any questions! I will be coming back if I need anything! A wonderful company to buy from for my fledgling nursery.

Valutata 5 stelle su 5

Very positive experience with GHEDirect, great company to deal with. Small problem with delivery quickly dealt with by friendly real people. Product arrived (not used yet) very well packed and protec... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

As with every order I have placed the product arrived the following day, was well packaged and was exactly as ordered. Cannot fault any dealings I have had with company

L'azienda ha risposto

Valutata 5 stelle su 5

The service from Ghe was good , unfortunately the next day delivery failed but that was not down to Ghe but the courier. The packaging was very well done and the product arrived in good condition. My... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Fornitore di attrezzature per l'idroponica

Scritti dall'azienda

Long established family run business (est 2000) selling only the best horticultural products in the UK. With specialist hydroponic, gardening and ventilation departments we have the experience to provide solutions across many industries. Our exceptional customer service means we stand out head and shoulders above our competitors, both in store and online, ensuring our customers get the best advice and experience. GHEDirect has worked with many large and small scale horticultural projects across the globe including a government reforestation programme and the set up of large scale nurseries in Borneo as well as being a preferred supplier to the top Universities in the UK.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

652 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent service

Excellent service, quality product promptly delivered. Even with the manual install tool it was easy to get each ground screw to depth.

1 marzo 2026
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Risposta di ghedirect.co.uk

Thanks so much for the 5 stars

Valutata 5 stelle su 5

Such a good company , can't praise them enough!

After ordering online I rang the company to say where to leave the parcel if I was out, the lady I spoke to was ever so helpful and friendly and efficient.This and the fact that the heat mat and insulated pad arrived two days later was just amazing. Such a good company, lovely people to deal with can't praise them enough. Am using them again.

24 marzo 2026
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Risposta di ghedirect.co.uk

Thanks so much for the review Jackie, my apologies for the late response.

Valutata 5 stelle su 5

Great price, great service, great quality

I’ve ordered a number of different products from GHE direct and I’ve always been really pleased with the price, speed of delivery and quality.

28 marzo 2026
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Risposta di ghedirect.co.uk

Thanks so much, if only I could respond to reviews as quickly as we process your orders!

Valutata 5 stelle su 5

Good price plus available spare parts

Needed spare fixings and an additional layer for my vitopod propagator. Compared to other suppliers, good price. Also able to provide spare fixings which I couldn’t find elsewhere. This isn’t a cheap product so very pleased to get sorted.
Arrived safely next day (mind you, I’d have waited longer for lower delivery price!!)

23 marzo 2026
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Risposta di ghedirect.co.uk

Thanks so much for the review Lesley, glad you were able to source the parts you needed for your vitopod. With regards to a longer delivery window for a lower price - we find that parcels that have gone on a longer service seem to get 'kicked around' the depot for a few more days - something we don't want our parcels being subjected to - and the price was hardly any different.

Valutata 5 stelle su 5

I ordered one day and my propagator…

I ordered one day and my propagator arrived safely the next.
The service was excellent and I shall certainly order from them again

28 marzo 2026
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Risposta di ghedirect.co.uk

Thanks so much for the 5 stars Warren.

Valutata 5 stelle su 5

Great company to deal with

Great company to deal with. I bought the heated greenhouse mat bundle, not having used a heat mat before I phoned and asked for advice, they were very helpful, placed my order which arrived the next day! very well packed.
Delighted with the heat mat and will definitely use ghe direct again. Highly recommend.

11 marzo 2026
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Risposta di ghedirect.co.uk

Thanks so much for your review Penelope, I'm glad my staff were able to advise you and I hope your plants are thanking you for keeping them warm in the greenhouse.

Valutata 5 stelle su 5

Pricing clear and competitive but more…

Pricing clear and competitive but more importantly to me is the clear and always met delivery times. It is so refreshing when a company does exactly what it says it will, well done and thanks.

20 marzo 2026
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Risposta di ghedirect.co.uk

Thanks so much for the review, we really appreciate it, even if it does take me a while to reply!

Valutata 5 stelle su 5

Great customer service

Bought a number of big plastic trays I needed for my new greenhouse - package came quickly but a couple were damaged in transit. I called GHE direct and they actually cared! They couldn’t have been more helpful - replacement trays came extremely quickly and there was no fuss or issue. A great experience and I would definitely recommend and use again.

14 marzo 2026
Non scritta su invito
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Risposta di ghedirect.co.uk

Thanks so much for the review. Our packers take great care in trying to ensure your goods arrived undamaged, although sometimes damage can occur during transit - especially on the corners with the large plastic trays - we try our best to stop this from happening, but when it does, we will always replace for you, no fuss.

Valutata 5 stelle su 5

LED sun blaster grow lights

Got LED sun blaster grow lights. Arrived quickly and well packaged. The lights are excellent.

20 marzo 2026
Non scritta su invito
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Risposta di ghedirect.co.uk

So glad you are pleased with the LED grow lights Jackie, happy propagating!

Valutata 5 stelle su 5

Hassle free!

I have used GHE because they had what I wanted at the right price, problem free service and delivery, what's not to like :)

22 marzo 2026
Non scritta su invito
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Risposta di ghedirect.co.uk

Thanks so much Jason.

Valutata 5 stelle su 5

A very good company

Small mishap on my first order quickly resolved.
A nice family run business
Good value for money
E-mails answered promptly
Amazing next day delivery
Second order received next day too
My orchids are very happy - thank you

13 marzo 2026
Non scritta su invito
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Risposta di ghedirect.co.uk

So glad to hear that your orchids are happy, and that you are too! glad to see we did not disappoint! Thanks so much for the 5 stars :)

Valutata 5 stelle su 5

Fast and friendly service

Fast and friendly service. Replaced an unavailable item with a better item and called within an hour of placing the order to ensure replacement was acceptable.

20 marzo 2026
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Risposta di ghedirect.co.uk

Thanks Paul for the 5 stars, we will always call you if there is any reason we cannot immediately fulfil an order - we are old fashioned like that - we like to speak to our customers!

Valutata 4 stelle su 5

Item arrived at second attempt by APC…

Item arrived at second attempt by APC no prior warning for the first attempt. My order was a replacement cover / lid for my heated propagator, It's a bit flimsy for the price and packaging paid £28.68, I will see how long lasts. The Cover does fit this is a plus. I think I will buy a new one next time.

19 marzo 2026
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Risposta di ghedirect.co.uk

Thank you for your review Michael, I see that you purchased an x-stream propagator lid to fit on your heated propagator. It can be very difficult to find a replacement lid to fit as all makes of propagators seem to be different sizes, so I'm glad you found one that fitted. I'm sorry you felt it was a little flimsy - that's how all the x-stream lids come, they are not a 'hard' plastic.

Valutata 5 stelle su 5

This was an easy purchase

This was an easy purchase. The product looked good on their website and at the right price. I needed a new heated mat to get some seeds started in the greenhouse. Delivery was very fast and efficient and product works very well. Good company and good product.

8 marzo 2026
Non scritta su invito
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Risposta di ghedirect.co.uk

Thanks so much for the review Quentin, sorry for the delay in responding.

Valutata 5 stelle su 5

Everything came very well packaged

Everything came very well packaged. This company really makes an effort. Every single item was packed so well it would be hard to damage it even if you played football with it. Always quick and using the best carrier company.

10 marzo 2026
Non scritta su invito
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Risposta di ghedirect.co.uk

Thanks so much Radoslaw, we take great pride in ensuring everything gets to you in tip top condition.

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