Never respond to emails even after following up with them multiple times. Charged me excessive shipping costs for a 1 kg item, leading to shipping costs exceeding the original price. Will never use th... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
I have used their services twice now. Perfect experience both times! Communication is fast and informative. They keep asking what I want to do if something comes up. The only downside is that I can'... Leggi di più
Everything went well and smoothly! Payed for me super fast and arrived at the warehouse fast aswell! Fees are reasonable prices and shipped fast! Little inconvenience is fees when it arrived to me tha... Leggi di più
I honestly wasn't sure whether or not to trust this company since I'd never heard of it until I started researching how to get a package from Malaysia to me in the US. I'm glad that I found ForwardB... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
ForwardBuy . com LLP (T18LL0744B) is an Singapore registered, International Package Forwarding Service agent. As of now, we provide Parcel Forwarding Service from Singapore, India and USA to help our customers to shop from these three locations regardless of where they are located. We are also gradually expanding to support such shopping at other global locations. Register for a free account, and instantly get your own International forwarding addresses to use with online retailers in Singapore, India & USA. We offer Assisted Purchase Service, by which you can request us to shop on your behalf. High quality service at economical cost i.e We offer low shipping rates and minimal service fee.
Informazioni di contatto
Singapore, Singapore
- contactus@forwardbuy.com
- forwardbuy.com
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 25% delle recensioni negative ricevute
Solitamente risponde entro 48 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Better than pestering friends to ship your favs to you
Super convenient and I don't have to ask friends for favors; ForwardBuy lets me easily get a hold of favorite beauty and healthcare products. Will definitely use ForwardBuy again.
Very prompt service
Very prompt service. Package arrived in 3 days after shipping. The customer service is very repsonsive and made sure to accomodate additional requests.
Will use them again in a heart beat.
Customer service communication could…
Customer service communication could have been a lot better and quicker. It was hard to get hold of customer support. My package spent longer than expected waiting to be shipped out to me. But I did get my package safely and in good condition, even if it was the quickest, it did arrive and it wasn’t weeks and weeks or months once shipped
Laptop Order and Deliver - Singapore Branch
I ordered a laptop to be ordered and then delivered. Ordering was very easy. Agent also helped to even get me the best deal when it was noticed that initial quote that I had used was out of date and the new deal ended up cheaper. Everything else followed through their clear process.
It tells a lot about the company, its values, the employees who work hard to maintain its reputation and how it is run.
Really good experience using forwardbuy.com Singapore branch.
Package almost trashed
The package was stuck in facility due to tax, the department tried to contact forwardandbuy but they don’t reply. Just 1 day before package was trashed because it kept in facility too long, forwardandbuy just sent me notice email to pay tax without instructions. Don’t use this service! If your package stucked somewhere they won’t take responsibility!!!!!

Risposta di ForwardBuy.com
Excellent service! Would definitely use again!
The service was absolutely phenomenal. The books I ordered came in so fast and they were a dream come true. I would definitely use the service again.
Extremely helpful service
Extremely helpful service, allowed me to get medicines that weren’t otherwise available in my country. They were helpful with the purchasing process, the shipping process. Ran into some issues with the shipping costs but that was quickly remedied by providing me a direct PayPal link. I am thankful for this service.
Great service offered
Great experience
Fast delivery and no hassle, also very good and responsive customer service.
ForwardBuy.com
I'm in the US and arranged for a package to be delivered from Singapore to a relative in Canada. We used the 'Shop For me' service and ForwardBuy did an excellent job handling the entire process from the purchase of the item from the seller to the international shipping. A huge thanks to the staff who were very responsive to questions and requests by email, in particular, requests for added packaging protection as the item was quite fragile and we were concerned about possible damage during transport. The item was received quickly and everything worked out great! Totally recommended!
ForwardBuy is a great service to use!
Bought Virx(aka Enovid) in Singapore for U.S. delivery!
I bought an item in Singapore to be shipped to the U.S. and the service was excellent. They have a shop-for-me feature which is perfect for stores that don't ship outside the country they are in, and it works great too. Fees are very reasonable. Would definitely use this service again. I just wish they do business in other Shopee-Asian countries!
Shopping in Another Country on Your Behalf
I refused to pay the retail price for a product in my country, and found it more than 50% cheaper in another country, I found this company willing to purchase and ship on my behalf. It was seamless, they allowed tracking every step of the way on their website, and I received my product in less than 2 weeks. I would definitely recommend them.
Great company!
I have used their services twice now. Perfect experience both times! Communication is fast and informative. They keep asking what I want to do if something comes up.
The only downside is that I can't choose any shipping options. I bought some items from Singapore that I couldn't find anywhere else.
I will definitely use their services again! Well done!
I completely enjoyed my experience!
I completely enjoyed my experience! Forwardbuy was extremely fast and responsive. I purchased a specific monitor only sold in the Asia region. They purchased it same day and the monitor arrived not even a few days later at their warehouse. I was able to pay for photos of the contents to make sure it was what I wanted before paying for shipping costs to get it sent to the U.S. I will definitely be buying through them again.
Good parcel forwarding company
I honestly wasn't sure whether or not to trust this company since I'd never heard of it until I started researching how to get a package from Malaysia to me in the US.
I'm glad that I found ForwardBuy, because they delivered on all that they offer! I'll consider them for future orders that I need to place in countries from which they ship.
thank you for the fantastic service!
Absolutely amazing!!!
Absolutely amazing and so much cheaper than other companies I've looked into. Customer service was top notch, and I got my package within the week.
I Received My Laptop
I purchased a laptop from Singapore through ForwardBuy.com because the model is not available in the U.S.
The communication was good. I was asked to wire transfer the fund to them first because it's a high value item, so I did. They told me every step in the whole process, they asked me how to handle the bonus the vendor offered.
I received the laptop, everything looks great. I gave them 4 stars because the shipping was a little slow, it could be on FedEx part though, but I'd like to have the rating reflect that regardless.
Overall it was a good experience, I'd use ForwardBuy again if needed. As a first time buyer, wire transferring a relatively big amount of money needs some trust, I think ForwardBuy deserves it.
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