Eurogardenandhome Recensioni 

370
TrustScore 4.5 su 5

4,6

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Valutata 5 stelle su 5

Absolutely excellent,friendly and courteous attention. Great product too. We were helped by the young lady with the crochet headband. She was lovely and it was a pleasure dealing with her!

Valutata 5 stelle su 5

Great team. Didn’t accept my order until they and myself knew all of the facts and figures. Installation requirements, etc. I’d also recommend their Installation team. Great guys who know what they ar... Leggi di più

Valutata 4 stelle su 5

Nothing wrong with product. Realistic/Real world delivery times should be looked at. Every outdoor product should be given the option of a weather/waterproof cover

Valutata 5 stelle su 5

HI THE FIRST CONTACT IN BLOOMS WEEKEND WAS VERY POSITIVE THEN THE 2 LADS THAT INSTALLED IT (TOMMY AND JAMES)? WERE EXCELLENT AND THEN THE FINISH JOB WITH THE LIGHTS AND ROOF AND ALL THE SIDE WALLS IS... Leggi di più

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Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

370 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,6

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(370)

51 recensioni negli ultimi 12 mesi

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Valutata 2 stelle su 5

We ordered bistro set (2 chairs and a…

We ordered bistro set (2 chairs and a table) waited 11 days for delivery. Huge heavy pallet dumped in our garden by courier company. Wrong table delivered. It has been sitting in our hallway for nearly 3 weeks now. Had to make contact several times and then took another 10 days to deliver correct one.

7 giugno 2024
Valutata 3 stelle su 5

Good quality product

Good quality product, but the delivery eventually arrived at 9.30pm after taking a days leave. Delivery guys were great, but I would have liked a heads up that the delivery was to be so late

1 giugno 2024
Valutata 5 stelle su 5

Just received my new garden set from…

Just received my new garden set from euro garden & home & couldn’t be happier , visited the shop several times plus many others and always had a good experience dealing with the staff , no nonsense & helpful approach.
Great quality furniture , great price & straightforward delivery service with text updates to keep me informed , would definitely recommend!

6 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Delighted with purchase

Ordered the Monaco compact fire pit set and 2 loungers. Delighted with purchase. Ordered on a Sunday and they delivered them on the Wednesday to Donegal. . Super fast delivery and excellent customer service. Will defo be back

19 maggio 2024
Non scritta su invito
Valutata 5 stelle su 5

The ladies in the shop were so helpful…

The ladies in the shop were so helpful and friendly. They actually listened to what it was I wanted, and what my budget was. Communication about delivery also excellent. I am very happy with my 4 seater coffee set- good quality product at a good price. Thanks

27 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

I got an eight seater garden furniture…

I got an eight seater garden furniture set last summer from Eurogarden and Home and from the start there was condensation accumulating under the glass on the table. After chasing them up they replaced the table only for the same thing to happen again. There is a membrane under the glass where water was sitting and made the furniture unfit for use outdoor. After lots of emails, calls and chasing - they wouldn't give me a full refund even though it was unusable. I eventually conceded to forfeiting a 10% restocking cost just to get rid of the furniture and ended up buying a far superior set from The Orchard in Celbridge (Bamblecrest) - while more expensive, it has been absolutely perfect and no condensation issues. I would not recommend buying your garden furniture from this company - it was a nightmare!!

2 settembre 2023
Non scritta su invito
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Risposta di Eurogardenandhome

Dear Karina,

Thank you for sharing your concerns with us. We understand your disappointment regarding the issues you’ve encountered with the table you purchased.

On May 18th, when we first learned about the condensation issue with your original table, we acted swiftly to replace it on May 30th, believing the table to be faulty. Upon inspection, we found that the table itself was intact, and the issue stemmed from the membrane, which is essential for preventing the Rattan from sagging.

When a similar issue was reported with the replacement table in August, our inspection confirmed again that the table was not faulty but related to the same membrane feature designed to preserve the structure and appearance of the Rattan.

We strive to ensure our customers are satisfied, and in this spirit, we offered a refund with a minimal 10% charge, considering the tables were structurally sound and the issues stemmed from a characteristic of the design intended to extend the longevity and functionality of the product.

We regret any inconvenience this situation may have caused and believe we tried our best to resolve the situation.

Warm regards,
Brian Canavan
Euro Garden and Home

Valutata 5 stelle su 5

A Stress Free Shopping Experience!!!!!

From the moment we parked at the front of the showroom, I could see from the furniture on show outside the shop that this was the place where 'quality' was evident!!! Nuala and her colleague, (I humbly apologise, I've forgotten your name) !!!!, were so professional with their knowledge and advised us accordingly regarding our purchase, which was not 'in your face', as some sales people can be!!!!! Our Tuscany table, chairs, parasol and accessories arrived promptly within a couple of days. A totally drama free experience, would definitely recommend. !!!!!

24 aprile 2024
Non scritta su invito
Valutata 5 stelle su 5

Well what can I say

Well what can I say from the first point of contact to delivery, it was very clear they were a very professional company. With a excellent quality product the whole experience was 5 Star . A big thank you to the amazing Roisin who's expertise guided us through the extensive range of garden furniture until we found the right fit for us . Delivery was as agreed on time with the delivery guys setting up the furniture with ease just 5 star from start to finish. A big thank you to everyone x

9 aprile 2024
Non scritta su invito

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