Ramsiya was brilliant. She gave me advice earlier in the week and when I called today to discuss the next steps, I was lucky enough that she answered my call again. She remember me from last time and... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
I spoke with Ramsiya today to help me set up an EQI ISA and transfer funds directly from the corporate nominee account to the ISA. Ramsiya made the process quick and easy. It was a pleasure to work wi... Leggi di più
L'azienda ha risposto
Deborah was very helpful and understanding. She listened to what I said and explained how to access new account, let me access new account whilst she still on the phone. Having previously spoke to ano... Leggi di più
L'azienda ha risposto
I have been talking to EQi regarding my employee shares schemes having recently left my organisation. Today I was assisted by Ramsiya and I was extremely happy with the service provided- kudos to her... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
EQi offers customers independence, choice and control over their investments. Invest in stocks, shares and funds with an EQi ISA, LISA and SIPP.
EQi
Scritti dall'azienda
Informazioni di contatto
Regno Unito
- 0345 0700 720
- Hello@Eqi.co.uk
- eqi.co.uk
4,7
Eccellente
812 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di EQi
We appreciate your feedback and are so glad that our team member was able to resolve your issue effectively. Thank you.
Risposta di EQi
We're happy to hear that you received excellent, courteous, knowledgeable, and helpful service. Thank you for your positive feedback!
Relatively easy to get through to a…
Relatively easy to get through to a person on the telephone. Helpful advice from Ramesh (spelling) and required forms sent by email very quickly
11 maggio 2026
Risposta di EQi
We're happy to hear that you found it easy to reach someone by phone. We appreciate you noting the helpful advice and prompt email of forms.
I spoke to a person by the name of…Ramsiye
I spoke to a person by the name of Ramsiye who was very professional very helpful and efficient at helping me with my enquiry.Many thanks for a great service
11 maggio 2026
Non scritta su invito
Risposta di EQi
We're happy to hear that our service was helpful and efficient! We appreciate you taking the time to share your positive experience with us.
Quick and easy to deal with
Verification checks were quick and got through to her within a minute of phoning up. Ramsiya resolved my issue very quickly, she was very helpful. Thanks
11 maggio 2026
Risposta di EQi
We're happy to hear that the verification checks were quick and your issue was resolved rapidly. We appreciate you acknowledging how helpful the service was!
Quick and efficient customer service
Ramsiya who assisted me was extremely helpful. I was back online to complete the transaction I wanted to in just a few minutes and she insured I had the information needed to follow up as well.
8 maggio 2026
Risposta di EQi
We're happy to hear that the assistance you received was extremely helpful. We appreciate you mentioning the quick resolution and the follow-up information provided. Thank you for your feedback.
Risposta di EQi
We're happy to hear that you found our team member helpful and patient. Thank you for your positive feedback; we appreciate it.
Ramsiya was extremely helpful today in…
Ramsiya was extremely helpful today in responding to my questions and resolving the questions I had for transfer of shares, particularly as I had an awful experience with Shareview team and Eqi teams, I had spent 2.5 hours on the phone. I asked this to escalated to a manager to call me back. The call was disconnected after one ring. Again I was on hold for 25 mins until Ramsiya took my call.
8 maggio 2026
Risposta di EQi
We appreciate you sharing your experience. We're happy to hear that your questions were resolved. We'll address the issues with the previous interactions to improve our service. Thank you.
Risposta di EQi
We're happy to hear that you received great assistance with opening your ISA and transferring shares. Thank you for your positive feedback.
Nivedha was very helpful gave a clear…
Nivedha was very helpful gave a clear step by step instructions to unlock my account
Really impressed with her customer service
8 maggio 2026
Risposta di EQi
We appreciate you sharing your feedback. We're happy to hear the step-by-step instructions to unlock your account were helpful. Thank you for the positive feedback on the customer service.
Great customer service from Ramsiya
Great customer service from Ramsiya. I was having trouble accessing my account but everything was resolved very quickly.
8 maggio 2026
Risposta di EQi
We're happy to hear that the account access issue was resolved quickly for you. We appreciate you sharing your positive experience with our customer service.
Excellent service, limited only by a system issue
Great experience. Nivedha provided outstanding attention, explained everything with confidence, and moved my transfer request forward promptly. The only downside is a system‑related technical issue, which isn’t her fault. That’s the only reason this is 4 stars instead of 5. Her service was excellent.
8 maggio 2026
Risposta di EQi
We're glad you enjoyed the service provided and appreciate your positive feedback. We regret the technical issue impacted your experience and appreciate you bringing this to our attention. We'll review the matter to improve our systems.
Nivedha was very helpful and super…
Nivedha was very helpful and super patient and understanding as I was experiencing some basic IT issues not related to EQi. Thank you Nivedha, refreshing to get somebody so helpful and patient.
8 maggio 2026
Risposta di EQi
We're happy to hear that our support was helpful, patient, and understanding during your IT issues. We appreciate you taking the time to share your positive experience.
Contacted customer service today
Contacted customer service today, unsure what to do with dealing. Ramsyei was very helpful and patient with my questions.
8 maggio 2026
Risposta di EQi
We're happy to hear that our customer service was helpful and patient in addressing your questions. We appreciate you taking the time to share your feedback.
Quick and Easy
The call handler I spoke to, Nivedha, was very helpful and was able to answer all of my questions and guided me on the actions needed. It was quick and easy.
8 maggio 2026
Risposta di EQi
We're happy to hear that the call handler was very helpful! We appreciate you recognizing their ability to answer your questions and guide you effectively.
The person I spoke to
The person I spoke to - Ramsia - was polite, friendly and very helpful. Unfortunately she was actually unable to answer the main question I had, nor did her computer system allow her to make one change that I wanted.
8 maggio 2026
Risposta di EQi
We appreciate your feedback. We're glad the person you spoke with was polite and helpful. We regret she couldn't fully answer your question or make the change you wanted. We'll review this to improve our system's capabilities and agent knowledge.
Well done Nivedhae 10/10
hello team.
I spoke to Nivedhae today she was full off knowledge on the the company's stocke and shares ISA product .
she took the time in explaining it to so I could make clear decision on my investment that is in the thousands. she has great patience with customer. customer service skill 10/10.
would like to say big THANK YOU TO NIVEDHAE.
Pls give Nivedhae this feedback...
regards Don
7 maggio 2026
Risposta di EQi
We're happy to hear that our team member was helpful and informative while explaining our products. We appreciate you taking the time to share your positive experience. We will pass along your kind words.
Brilliant experience
7 maggio 2026
Risposta di EQi
Thank you so much for leaving a review! We're pleased to hear you had a good experience with us.
Ramsiya was very helpful,
Ramsiya was very helpful,
Patient and friendly. She knew a lot.
A pleasant person to help get things done today 7. 5.26
7 maggio 2026
Risposta di EQi
We're happy to hear that our team member was helpful, patient, and friendly. We appreciate you acknowledging their knowledge and pleasant demeanor in assisting you.
Risposta di EQi
Thank you so much for leaving a review! We're pleased to hear you had a good experience with us.
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