Products were not delivered when due. I had to email and ring multiple times to get my order delivered weeks after placing the order. Order arrived with 2 parts missing. Delivery saga starts again for... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I ordered guttering, suffixes and facias for my bungalow, top quality products, much cheaper than anywhere else, and everything arrived on the date I asked for. The delivery driver was extremely... Leggi di più
Dealt with Caroline Barritt on the phone, and was very impressed by her work. She called me back several times, sorted things out, chased up an order that was in limbo, and did everything I would hope... Leggi di più
The delivery driver knows exactly how to sell your company, delivery as requested hand written note giving details of where delivery was, all done with care and consideration with a smile 😃 face... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Direct Plastics is a leading UK supplier of cellular plastic building products to DIY & Trade at low prices. Buy UPVC Cladding, Fascia Boards and more today.
Informazioni di contatto
Regno Unito
- directplastics.com
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 4% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Wrong item received today after…
Wrong item received today after awaiting delivery for nearly a week. Hopefully things will be resolved with the correct item either tomorrow or Thursday

Risposta di Direct Plastics
Easy to order products
Easy to order products which I was struggling to find anywhere. Excellent delivery and very satisfied.
Delivered on time and very good…
Delivered on time and very good quality, have usd direct plastics before and will do so again
Lack of Communication
The order was placed over a week ago with a delivery date agreed on for the only day i could be here today the 20th october.
Waited for delivery until 3 pm called customer services who then said a couple of brackets were missing so they didnt send the order.
Total lack of communication the only good thing is they refunded straight away.
Company needs to let customer know if there is a problem and not just let them waste a day waiting.
Fast efficient service quality…
Fast efficient service quality merchandise.
IN STOCK items NOT in stock, three weeks and no delivery
We placed and order on 23 September for some gutter clips, & bends. Everything showed as in stock and we paid £8+ for courier delivery on about £60 of bits. Today is 16th October. Despite three phone calls, in which they explained that because they have a new stock system, things show as “IN STOCK” on their website when they are not. When they say they will call back to update you, they don’t. AVOID if you actually need what they say they have!
Great value, dependable supplier
Great value, delivered on date as advised when placing order with acceptable delivery charge.
No reservations about using same supplier again
Brilliant company.
Just went on line. Ordering was easy. Had everything that I required for my project at a very good price. I was kept updated about delivery which was quick so not one problem arose throughout the whole ordering process. The items are top quality and fitted easily. Thoroughly recommend.
bad communication wrong item send and…
bad communication wrong item send and never answer on my email regard the issue and not fixed so very disappointed nk more buying from tham
Damaged item not exchanged
Item delivered clearly damaged and just dumped on driveway without attempting to obtain a signature, unwilling to exchange after numerous attempts and returning item to GAP
Very Easy too Order products
Very Easy too Order products . Very good customer service. Delivery spot on delivery guy very helpful.
Good prices good service 10/10
Much more preferable than driving 8 miles to B&Q
The price was great especially considering that I didn't have to leave the house to get the item.
Delivered on the day as stated in good condition by nice, friendly delivery guy.
Would have been 5 stars if I had been kept updated about my delivery but when I contacted Direct Plastics to confirm delivery details, they emailed me back straight away.
Could have sworn i ordered 90 degree…
Could have sworn i ordered 90 degree Square Fascia Corners, however 135 have been sent. The website won’t let me in to check
Great prices
Great prices. Reasonable delivery price and quick delivery
Order never arrived on the day…
Order never arrived on the day specified and told it was due out of stock for 1 item they gave me another date but I was on holiday, which I told them but they still delivered and left it all outside.
Instructions to call before delivery but they didn’t as if they did I would have had someone to meet the driver.
Since the delivery I discovered I ordered 2 items in the wrong colour they said they can take them back with a 20% charge to put the items back in stock!
So the cost to send back and 20% on top then reorder the correct items then new delivery costs not worth using them.
Shame as competitive pricing but there loss as we can use other suppliers
Speedy delivery first class service…
Speedy delivery first class service cannot fold them
No money going down the drain with…
No money going down the drain with Direct Plastics. They were efficient, great comms, and speedy delivery. They have a great range and have used the a few times and never let me down. Thanks!
Good products at reasonable prices
Good products at reasonable prices. The ordering process was easy. Exceptionally quick delivery, my items were ordered on a Friday afternoon and were delivered on Monday morning. The only problem was that I was not expecting them until the following Friday as I knew I would not be home on during the early part of the week. Luckily the driver was able to leave them on our drive.
Delivery was slow (10 days) but prices were favourable.
Delivery was very slow (10 days), however, I can forgive the wait because the prices and delivery costs were relativey low. I would have liked some communication about the reason for the long wait for my order to be processed, and to reassure me that it would be processed soon. I almost canceled the order, after 9 days and no updates. Now I'm glad I didn't, because the goods arrived, out of the blue, the following day.
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