Crui.se Recensioni 250

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had been with Riviera before on the Douro river cruise. It was fabulous. Carley has been extremely helpful in guiding us through the booking of our next cruise. Any questions I asked (I had a f... Leggi di più

Valutata 5 stelle su 5

Booking was so easy: Rebecca did exactly what she said she would do regarding the e mail I had sent. Booked the entire cruise on my phone in my car in minutes. She was extremely helpful. I havent... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Totally stress free! Whole process very straightforward with lots of information and advice given. I booked our cruise within 24 hours of our first contact

L'azienda ha risposto

Valutata 5 stelle su 5

Got back to me straight away after online enquiry with several choices. Gave me an alternative when original choice had booked up, then sorted out the details, flights and made booking. Great price as... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di viaggi in crociera
  2. Agenzia di escursioni in crociera

Scritti dall'azienda

Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

250 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Sensations of Lyon and Provence river cruise

As a group of 4 we were looking to book our 4th river cruise, my friend and I looked at lots of different cruise companies and decided to go with Emerald. We contacted Emerald direct who were helpful and gave us details, prices etc. However, we decided to look at a few brokers to compare prices etc. Crui.se seemed to be offering what we were looking for and we have not been disappointed. Rebecca could not have been more helpful, she managed to get us the same cruise with the same flights, rooms etc., but at a discounted price. Nothing was too much bother and she always responded promptly and offered various options for communications either by email, phone, links etc. Looking forward to their continued support and advice as we prepare for our cruise in September.

6 gennaio 2025
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Risposta di Crui.se

What a lovely review, Caroline. Thanks so much for taking the time to let us know about your experience. Rebecca's doing a fantastic job and we're lucky to have her (most days)...Please let us know if you need anything in the build up to your river cruise in September and please remember to take lots of pictures. All the best.

Valutata 5 stelle su 5

I have been recommended this company…

I have been recommended this company and persuaded not to use my usual agent. Rachel has responded quickly to all my questions and she has also secured a reduced price for the cruise next week. It's the Nuremberg/Frankfurt cruise leaving on the 23rd of December.
I am now looking at cruises for the Summer, already!
Christina

19 dicembre 2024
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Risposta di Crui.se

Lovely review thanks, Christina. We bet you're super excited for your cruise on December 23rd with Uniworld. Please let us know how you get on and have a very Merry Christmas.

Valutata 5 stelle su 5

Cruise.se, for us the best.

Our first river cruise in 2024 was arranged by Rachel at Cruise.se, great experience so much so we have again booked for 2025. We would not book with another company because the help and advice from Rachel was the best, great company, great staff. Geoff Davies.

1 settembre 2024
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Risposta di Crui.se

Mr. Davies. As a small but growing company we massively appreciate your generous service and trust. We hope to help you book many more adventures. In the meantime we hope you have a fantastic Christmas and we look forward to your next cruise in September 2025.

Valutata 4 stelle su 5

This was a first river cruise and on…the river Danube

This was a first river cruise and on the whole we enjoyed our time on the River Danube and the Christmas markets. Information provided by Cru.se was very comprehensive and they were always willing to help with any questions we had

12 dicembre 2024
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Risposta di Crui.se

Thanks for your review, Rita. We're glad you enjoyed your Christmas Markets river cruise. Have a lovely Christmas.

Valutata 5 stelle su 5

River Cruise

We travelled on our first River cruise along the Rhine and absolutely loved it. We certainly plan to go on another one next year hopefully down the Danube. The cruise was with Riviera Travel and the whole experience was excellent, the food was superb and all the staff wonderful. Thank you for arranging.

15 ottobre 2024
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Risposta di Crui.se

We're delighted you had a great time on the Rhine, Sue. If we can help arrange your Danube adventure please let us know. The Blue Danube by Riviera Travel is very popular with our customers. Have a wonderful Christmas.

Valutata 5 stelle su 5

Great experience

Rebecca was very helpful with sorting out quotes, and travel dates when we were deciding on a Xmas river cruise. We decided to go ahead and are looking forward to our holiday in Dec 2025.

2 ottobre 2024
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Risposta di Crui.se

This time next year, Dawn....you'll be back from your Yuletide Markets River Cruise. We can't wait to hear how it went. In the meantime please get plenty of practice this Christmas in preparation for December 2025. Plenty of wine and cheese. All the best.

Valutata 5 stelle su 5

Cruising from Budapest to Amsterdam

Our Emerald cruise from Budapest to Amsterdam was excellent. Friendly staff, good fellow travellers and fine food.

11 luglio 2024
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Risposta di Crui.se

Great to hear you had a good time with Emerald Cruises, Geoffrey. We'll be coming up to your 1 year booking anniversary on January 2nd, 2025. Time for an other one? Have a wonderful Christmas.

Valutata 5 stelle su 5

First time river cruise.

The total experience was amazing from my first contact and booking, to the care by all the Boat's crew, wonderful food served at each sitting. The tours were well planned, and guides excellent. My favorite holiday and highly recommended.

12 settembre 2024
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Risposta di Crui.se

Thanks for sharing your experience with us, Beryl. The Gems of The Danube from Scenic is one of our most popular itineraries and we're so glad you enjoyed it. We hope you'll get in touch when it's time to book your next river cruise. Have a brill Christmas, Beryl.

Valutata 5 stelle su 5

Brilliant

We have used cru.ise for a trip to Cambodia and Veitnam they were amazing from start to finish especially as I’m a nervous traveller, Rachel was wonderful at all times, we were so impressed we have used them again for this year trip thank you all at cru.ise

15 febbraio 2024
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Risposta di Crui.se

Lovely review, Eleanor. We love seeing you off on your travels with Uniworld. We hope you had a ball in Vietnam and Cambodia and we're hopeful that the Castles Along the Rhine is just as magical. Roll on June 2025 and if you fancy a cheeky cruise in between just let us know. Merry Christmas.

Valutata 5 stelle su 5

Two cruises booked

We booked a river cruise with Crui.se in 2024. Rachel got us a great deal and looked after our booking throughout, updating us with all arrangements. On the strength of our experience with them we have booked a further cruise with them for next year. Definitely recommended for service and value

22 luglio 2024
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Risposta di Crui.se

Thanks for your review, Stuart. You're becoming part of the furniture now. We're delighted you decided to rebook through us. July 2025 won't be far away. In the meantime have a great Christmas and if you need anything just give Rachel a bell.

Valutata 5 stelle su 5

Booking Cruise with Rebecca Mann

Booking: Riviera Duoro, Porto, Salamanca
Representative : Rebecca Mann
As a more 'mature lady' and never having been on any kind of water cruise I needed quite a lot support with my booking. My interaction with Rebecca was online and on the phone. The whole experience lasted a number of weeks with almost daily queries from me. Rebecca was always very polite, response to e-mails being almost instant, thoughtful with responses geared for my needs. I have now booked my cruise and feel that Rebecca has provided me with individually advice and I feel extremely happy with such an excellent service. I look forward to my cruise confident that I know what to expect and having confidence that I will really enjoy the experience.

29 novembre 2024
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Risposta di Crui.se

Hi Pamela. We appreciate you entrusting us to book your first cruise. What can we say, you're part of the family now! Next October will come around 'Quick' (excuse the pun). In the meantime please let Rebecca know if you have anymore questions. We're counting down the days until the Douro! All the best.

Valutata 5 stelle su 5

River Cruise - Paris to Normandy and Return

First time experience with the company and whilst I assume all of the agents would be suitably qualified, I can offer that Rachel Peers who has presided over my river cruise request has fully satisfied my requirements in putting together a travel package that my wife and I can look forward to with great pleasure. Her communication, her knowledge of the cruise and her friendliness made it very easy to warm to her and make the preparations and planning of such a cruise a pleasure to engage with her. Thank you Rachel. jfz

1 novembre 2024
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Risposta di Crui.se

Thanks for your kind words regarding Rachel, Jose. We've passed on your feedback and she's delighted. We're sure you'll have an amazing time on the Seine next August. In the meantime if you have any questions please let us know.

Valutata 5 stelle su 5

The easy way to book a cruise

All sorted in 10 minuets and follow up email friendly and efficient

28 ottobre 2024
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Risposta di Crui.se

Short, sweet, and to the point, Martin. We appreciate you taking the time to leave us a review. All the best.

Valutata 5 stelle su 5

Excelent booking service

This is our first booking for a river cruise and Rachael has made it easy and straight forward. She has been helpful and answered all our questions in a friendly and approachable manner. We look forward to a great trip.

25 ottobre 2024
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Risposta di Crui.se

Thanks so much for taking the time to leave a review, Heather. We can't wait for May 2025 and your cruise to the Black Sea. Hopefully it's the first river cruise of many, and we're glad to be part of your journey. Thanks a million.

Valutata 5 stelle su 5

RACHEL WAS A GODSEND

Ive sailed with Uniworld before but not on such a long cruise.
Rachel was a fantastic help, especially as I booked last minute. With only 7 days before departure, Rachel made sure I had everything sorted and received all my documentation in time.
She called me regularly to confirm I had received her emails and helped me action paperwork that needed to be taken care of.
She honestly made the whole process efficient and helped me keep calm about my last minute decision.
Will definitely call her next time Im booking a cruise.
Thank you so much Rachel.

4 ottobre 2024
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Risposta di Crui.se

Thanks for the glowing review about Rachel, Jacqueline. We hope you had an amazing time with our friends at Uniworld. Rachel is always on hand to help with any future bookings. All the best

Valutata 5 stelle su 5

Rhine cruise

Rachel booked my Douro cruise last year for me and was so helpful, efficient, and very pleasant that I spoke to her on the 2nd October to book my cruise for next year and again she was so helpful and pleasant and had everything done in about 20 minutes - very quick I am really impressed with her and Riviera Travel are a super company to travel with

2 ottobre 2024
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Risposta di Crui.se

Great to hear that you've booked your next cruise with us, Joan. Rachel was over the moon when you decided to use us again. The Rhine Cruise to Switzerland is one of our most popular and we're sure you'll love it. All the best.

Valutata 5 stelle su 5

Very professional company.Rachel was…

Very professional company.Rachel was exceptionally helpful.Have travelled with Riviera travel previously,although not on a cruise. Everything ran smoothly.
Hopefully the River Cruise will be just as good!

20 settembre 2024
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Risposta di Crui.se

Lovely review, Mrs. Kingston. April won't be long approaching and we're excited to hear about your Seine adventures. Until then, let us know if you have any questions. Thanks

Valutata 5 stelle su 5

A helpful 'chat'

Rachel Peers was very helpful when we used 'chat' to find out about one of the Saga river cruises.

5 settembre 2024
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Risposta di Crui.se

Hey Jock. Thanks for taking the time to leave a review. Oh Rachel loves a 'chat' alright. Anything you need in the run up to your Saga cruise please let us know. Thanks a million.

Valutata 5 stelle su 5

New to river cruising

Being new to river cruising, I had little knowledge of what was involved and to be honest had a few concerns. Rachel was very knowledgeable and professional and fully explained and gave advice on all the options available taking into account our needs. She has a pleasant and friendly disposition and nothing was too much trouble for her. Thank you Rachel. We are very much looking forward to our cruise through France in September 2025!!

18 settembre 2024
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Risposta di Crui.se

Great review, Anita, and we're happy to hear that Rachel was so helpful. Roll on September 2025. Bon Voyage.

Valutata 5 stelle su 5

We are group of 4 we have never been…

We are group of 4 we have never been on a river cruise before I called Rachel who was so helpful it was all the help and guidance she gave that made us book she held the cabins we wanted until we could confirm everything we called separately and paid deposits. We had further questions which she answered and sent confirmation through with all the requests we had asked for looking forward to our trip next year. It’s so nice to be able to speak to someone who is confident and able to answer questions straight away thanks Rachel

18 settembre 2024
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Risposta di Crui.se

Thanks for your lovely review, Tricia. Rachel had lovely things to say about your group. The Rhine is awaiting your arrival next August and will never be the same once you've set sail down it. In the meantime we're here to answer any questions you have and to help you make a list of must-drink cocktails from the menu. All the best.

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