Crui.se Recensioni 249

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Booking was so easy: Rebecca did exactly what she said she would do regarding the e mail I had sent. Booked the entire cruise on my phone in my car in minutes. She was extremely helpful. I havent... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Totally stress free! Whole process very straightforward with lots of information and advice given. I booked our cruise within 24 hours of our first contact

Valutata 5 stelle su 5

Absolutely delighted with the personal service from Rachel. Even gave me a holding reply on Sunday morning (even though the office was closed). Gave me a good choice of cabin from those left. Also g... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Got back to me straight away after online enquiry with several choices. Gave me an alternative when original choice had booked up, then sorted out the details, flights and made booking. Great price as... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di viaggi in crociera
  2. Agenzia di escursioni in crociera

Scritti dall'azienda

Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

249 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Totally stress free!

Totally stress free!
Whole process very straightforward with lots of information and advice given.
I booked our cruise within 24 hours of our first contact

20 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

Looking forward to upcoming river…

Looking forward to upcoming river cruise from Amsterdam to Budapest . We felt very confident in proceeding with the booking after speaking to Rachel who was extremely knowledgeable about the vessel and the destinations that will be visited.

22 maggio 2026
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Risposta di Crui.se

Thanks a million for the kind words, Alan. Rachel really knows her stuff so you're in safe hands. Amsterdam to Budapest is a brilliant route, you'll get the best of everything along the way, and the Polaris is a lovely ship to do it on. Not long to go now til the 8th. We'll be in touch in the run up. Enjoy!

Valutata 5 stelle su 5

Personal sevice at its best.

Absolutely delighted with the personal service from Rachel. Even gave me a holding reply on Sunday morning (even though the office was closed).
Gave me a good choice of cabin from those left.
Also got me a cracking deal price-wise.

18 maggio 2026
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Risposta di Crui.se

Thanks for your kind review, Terry. Ah sure what else would Rachel be doing on a Sunday morning haha. That's a great deal she got you with AmaWaterways, some crazy deals out there at the moment. We'll be in touch in the run up to November. Enjoy the upcoming long weekend. All the best.

Valutata 5 stelle su 5

Booking was so easy

Booking was so easy: Rebecca did exactly what she said she would do regarding the e mail I had sent. Booked the entire cruise on my phone in my car in minutes. She was extremely helpful. I havent travelled with Riviera since covid but prior to that had holidayed several times with them and always found them polite, efficient & offering excellent holidays. I have 2 booked in the next 6 months. I have no hesitiation in recommending them.

11 maggio 2026
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Risposta di Crui.se

Thanks Valerie — love that it was sorted from the car in minutes, that's exactly how it should feel. Rebecca will be chuffed to read this. Lovely to have you back with Riviera too; Springtime in the Netherlands on Oscar Wilde is a beautiful week, and the tulips in late April are something else. Anything you need between now and then, just shout — and enjoy the other one too.

Valutata 5 stelle su 5

Nothing was much too trouble

Nothing was much too trouble, every query was answered in good time and in a helpful way.

11 maggio 2026
Non scritta su invito
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Risposta di Crui.se

Thanks Simon — really kind of you. Rebecca will be pleased to hear it; that "nothing's too much trouble" approach is exactly what we ask of the team. Rivers & Castles with AmaWaterways is a beautiful itinerary, and August's a lovely time to do it. Anything you need between now and then, we're here.

Valutata 5 stelle su 5

very good service

Got back to me straight away after online enquiry with several choices. Gave me an alternative when original choice had booked up, then sorted out the details, flights and made booking. Great price as well.

15 maggio 2026
Non scritta su invito
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Risposta di Crui.se

Thanks Roger — glad we could get back to you quickly and find a good alternative when the first option filled up. Rebecca's brilliant at that side of things, and she'll be pleased to read this. European Gems with Travelmarvel is a cracking 14 nights — you've got a lot to look forward to in July. Anything you need before you go, just shout.

Valutata 5 stelle su 5

Excellent service from Cruise Travel Agency

After linking with your REP/ Carley, she took a lot of time and effort to explain our Riviera Cruise in response to the many questions we had. This required a lot of information for her to obtain and feed back to us, which made us happy to book the holiday. So a big thanks to Carley from us. From this, it is hoped we are in good hands to experience a great holiday cruise. Lynda King

27 aprile 2026
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Risposta di Crui.se

Thanks Lynda — really appreciate you taking the time. Carley will be delighted to read this; she does take pride in getting every question answered properly, however many there are. The Blue Danube on the MS Riviera Radiance is a brilliant choice, and you and Martyn are in for a treat in July. Anything else you need before the 24th, you know where we are.

Valutata 5 stelle su 5

We have used Crui.se before

We have used Crui.se before, and as before, Rachel dealt with our enquiry quickly, efficiently and friendly , such that we were able to book the cruise we wanted very quickly and easily

8 maggio 2026
Non scritta su invito
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Risposta di Crui.se

Thanks so much, Peter — lovely to have you back with us, and great to hear Rachel looked after you again. She'll be chuffed to read this. Wishing you a fantastic cruise in July, and we're here whenever you need us in the run-up.

Valutata 5 stelle su 5

Excellent value for money

Excellent value for money. I found this company very easy to deal with and they were very helpful with our booking.

7 maggio 2026
Non scritta su invito
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Risposta di Crui.se

Thanks Dawn — really kind of you to say. We're so glad the booking process was smooth, and chuffed to have you with us for Magnificent Europe in July. Budapest to Amsterdam is a wonderful way to see the heart of Europe, and the weather should be properly on your side.

Anything you need between now and embarkation, just shout. Have a wonderful cruise.

Valutata 5 stelle su 5

Our contact person was Rebecca and she…

Our contact person was Rebecca and she was exemplary in her manner, level of helpfulness and patience with providing answers to our many questions. We needed to link our booking to one already made by our friends and to check the suitability of the different excursions on offer. Both objectives were convincingly achieved and Rebecca made the whole booking process a really positive experience.

30 aprile 2026
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Risposta di Crui.se

Thanks for your review, Nicholas. We're happy that Rebecca was able to help you link up with your friends. We hope you have an amazing time on your Rhone cruise in September. We're here if you have any further questions but will be in touch sooner to your departure date. Have a great Bank Holiday Monday.

Valutata 5 stelle su 5

Excellent booking experience

Excellent booking experience, very helpful. All went very smoothly

28 aprile 2026
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Risposta di Crui.se

Thanks, Helen. A very clever choice booking the Magnificent Europe at that price. 14 nights and tonnes of beautiful Capitals. Hopefully the weather should be good that time of year as well. Thanks a million.

Valutata 5 stelle su 5

Never used this company before,but just…

Never used this company before,but just booked a River cruise for Next year for my big birthday with my sister and can't fault the service and information given on booking,so far so good, Very helpful and friendly staff, looking forward to going now, can't wait

28 aprile 2026
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Risposta di Crui.se

Thanks for your review, Julie. 21 again we assume? We're excited to wave you off on your Blue Danube cruise with Riviera Travel next year for your big birthday. You'll both have an amazing time we're sure. In the meantime if you have any questions or special requests we're always here. All the best.

Valutata 5 stelle su 5

First time using this service and very…

First time using this service and very impressed. Friendly, professional service. Went the extra mile to see if we could get the same cruise at a cheaper rate. Saved over £500 by going a week later.

29 aprile 2026
Non scritta su invito
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Risposta di Crui.se

Great news, Neil. We're glad we could get you a good deal on your Rhine cruise with Riviera Travel. The Rhine Cruise to Switzerland is one of our best sellers and we're sure you'll have a great time. Have a great Bank Holiday weekend ahead. All the best.

Valutata 5 stelle su 5

The best got even better with Crui.se

Having had two previous cruises with Uniworld, we thought that it would be difficult to improve on those fantastic trips. However, following a recommendation we booked our third Uniworld cruise, The Nile and Splendours of Egypt through Crui.se and the experience was even better! Crui.se not only provided almost instant responses to our enquiries, they also got us a great price and even an upgrade to a Grand Suite. Based on this experience, we have already booked our next trip through Crui.se who are now our go to agency. Thank you ladies.

18 aprile 2026
Non scritta su invito
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Risposta di Crui.se

Thanks for your review, Dave. Sounds like you had a wonderful time on your Uniworld cruise. Roll on December and your Ganges cruise. We can't wait to hear about how you get on. P.S Rachel has done this one so be sure to pester her with your questions. Have a great weekend ahead.

Valutata 5 stelle su 5

Our Danube river cruise

We recently booked our first ever river cruise through Rebecca. In our first enquiry she was able to offer us a small discount as well as additional cruise information. On the second call with Rebecca we completed the booking using the cabin information she had given us. She was helpful and thoughtful.

22 aprile 2026
Non scritta su invito
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Risposta di Crui.se

Hi Bill,

Thanks a million for taking the time to share this - I’ll make sure Rebecca sees it. She’s brilliant at making that first river cruise feel simple, so glad she looked after you.

The Blue Danube in September is a cracking choice, won’t be long coming round at all. We’ll be in touch a bit closer to the time with everything you need.

All the best.

Valutata 5 stelle su 5

We booked a cruise and we booked again with Crui.se

We had a cruise booked in October 2025, which we were forced to cancel. We just re-booked the same cruise for April, 2027. Crui.se are an amazing agency. I worked with Rachel and Rebecca, two of the most experienced agents and two of the best! They fought for the most competitve all-inclusive fares, they communicate promptly, making the whole experience, a pleasure from beginning to end.

14 aprile 2026
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Risposta di Crui.se

Thanks for your great review, Steve. We're happy we were able to help with your April 2027 cruise with Riviera Travel. The Blue Danube is our most popular itinerary and customers usually love it. Rachel and Rebecca are on hand to answer any further questions you may have, In the meantime have a great rest of the week. All the best

Valutata 5 stelle su 5

The best cruise we have been on

The best cruise we have been on. Excellent catering, several interesting local wines, good excursions, entrance to several 'not usually open to public' visits, knowledgeable guides, friendly staff.

8 settembre 2025
Non scritta su invito
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Risposta di Crui.se

Hey Peter. We do love a 5 star review here at Crui.se but unfortunately we can't take the credit for your 'best cruise'. We're a cruise travel agent, not an operator. Maybe you meant to leave a review on a cruise lines profile? All the best.

Valutata 5 stelle su 5

Good telephone response

Good telephone response. Answered questions clearly. Good company

2 aprile 2026
Non scritta su invito
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Risposta di Crui.se

Thanks for your review, Penelope. You've plenty of time before your Riviera Cruise next year so we hope you get a few holidays in between then and now. The Glacier Express Extension is a great choice. We'll be in touch. Thanks.

Valutata 5 stelle su 5

Customer service at its best.

From the very start the staff were so very knowledgeable and competent
and they answered all of my questions in a cheery and professional manner. We discussed all of the relevant issues for the trip and the booking was confirmed by email within the following 45 minutes. Nothing was too much trouble and my passport details were checked too. When one is served by a truly well-informed person it inspires confidence and satisfaction.

1 aprile 2026
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Risposta di Crui.se

Thank you for your brilliant review, Robert. We're delighted to hear that our staff come across as knowledgeable and friendly. The Saone awaits in June and we're sure AmaWaterways will give you the VIP treatment. Have a great Easter weekend. All the best.

Valutata 5 stelle su 5

We have used this company before and as…

We have used this company before and as four elderly travellers we have found that they have listened to our various needs with great patience and made every effort to make sure that our travel arrangements are suitable for each of us. They put no pressure on us to make us feel rushed into making decisions. Couldn’t be more helpful.

31 marzo 2026
Non scritta su invito
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Risposta di Crui.se

Thanks for your lovely review and for booking your cruise with us again, Lillian. We're super grateful that you put your trust in us. Roll on July! You've booked a brilliant itinerary with Travelmarvel and you get to see so many capitals over two weeks. We can't wait to see the pictures afterwards. Happy Easter.

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