Panache Cruises Recensioni 2.911

Great customer service by Jill. Nothing was too much trouble.

Lisa was exceptionally helpful and did everything she promised so we are very happy

Jill was extremely helpful and friendly, listened to our needs and tailored the right cruise for us. Being 1st time cruisers we were very nervous but was put at ease and walked through everything stage by stage.

Nicola was extremely helpful in giving us the cruise we were looking for.
Booking and paying for the trip was made very easy by Nicola

Wendy was so helpful and attentive from the very first call and the many many calls of questions..patient ! Helpful! efficient 💥

It is SO easy to actually speak to a human being at Panache. Not just when it comes to the initial booking, but importantly after that as your departure date approaches.
That is a very important attribute, but it can't be said for many of the other Cruise Agents.
Our normal contact was not working when we called, but Nicola quickly understood our requests and very efficiently was able to lead us to the booking.
Happy to use Panache again this time and in the future.

I cannot fault my consultant Wendy Mulholland, she has been superb in helping me decide on the cruise I wanted to book for 2028. She responded really quickly, even when she was not in the office she came back to me quickly on the many questions that I put to her and always with a smile. She was very thorough and offered guidance whenever I needed it. The booking process was smooth and easy and I am now looking forward to my cruise holiday knowing that she will be there if I need anything before and during the holiday. We have used Panache once before and I was very impressed so they were the first ones I got in touch with this time to book our 2028 cruise. 5 star service and I highly recommend them.

First class service from our personal cruise connoisseur, Nicola.
This is our 5th booking with Panache in the last two years. All simple and straight forward.
Competitive pricing.
Good range of suppliers and options.
Nicola is always very helpful and nearly always available.
She works with you from start to finish, unlike some agents that pass you from sales to customer services and you never speak to the same person.

Jill was extremely helpful in talking us through different options for our cruise. Very knowledgeable and professional. Her friendly manner gives you full reassurance on your booking.

I had an amazing experience booking my cruise with Jo! She was incredibly knowledgeable, guiding me through every detail with ease. The customer service she provided was top-notch—she answered all my questions, offered great advice, and made the whole process a breeze. I would highly recommend Jo to anyone—brilliant service and a true professional!

We have booked our cruises with Nicole Barrett at Panache for several years now. The company have a friendly staff who are always willing to help. Nicole in particular is our go to cruise connoisseur, she is excellent at listening to what we are looking for and she gives her expert advice, she tells us honestly if she feels the cruise/cruise line will be a good fit for us. Nothing is too much trouble. We like to fly from Birmingham airport if we can but most cruises tend to have flights to/from Heathrow, but Nicole will go the extra mile to try and accommodate us with Birmingham flights. She is very patient in answering all our questions. Unlike other travel agents if I ring and she is not available she will ring me back usually within minutes. We would most definitely recommend Panache Cruises and in particular Nicole.

We have booked through Panache many times and have found the service from Catherine Divan of the highest quality and VERY professional.
She has always got us the best price and cruise packages and she is a delight to deal with !!
Nothing is ever too much trouble and she is always on hand all though the process.
Would 100% recommend her!!

We are regular travelers with panache and Nicole always gives exceptional service and advice.

My husband and I have have just booked a cruise with Lisa for a cruise on explora 1 for July 2027 .This is our first time using Panache and so far the service has been exceptional- her patience with my numerous questions!and the clear information is making all the difference and the ease of getting in contact and speedy replies we are so pleased with .

My experience was great because the representative I worked with from the very beginning was so very thorough, detailed and helpful. Lonnie Fowler is a great credit to your company. His knowledge was key and he faithfully checked in regularly yet not so often that it was annoying- only helpful!

First time using this company. Booking straightforward and at a great price. Highly recommended.

Panache Cruises, Helen in particular, offer a wonderful personalised service. Nothing is too much bother. There communications, particularly when things don’t go to plan is clear and timely ( issue was not panache fault
But a cruise line issue that panache resolved well). I couldn’t recommend them enough.

We received great service, Lisa was helpful and the booking was pain free. Travel arrangements were sorted out and timings to suit. I will be booking with Lisa again.

This is the first time I've booked with Panache. Wendy Mulholland who looked after me was excellent. I found Wendy was very warm, friendly, patient, helpful, efficient and professional.