Crui.se Recensioni 249

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Booking was so easy: Rebecca did exactly what she said she would do regarding the e mail I had sent. Booked the entire cruise on my phone in my car in minutes. She was extremely helpful. I havent... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Totally stress free! Whole process very straightforward with lots of information and advice given. I booked our cruise within 24 hours of our first contact

L'azienda ha risposto

Valutata 5 stelle su 5

Absolutely delighted with the personal service from Rachel. Even gave me a holding reply on Sunday morning (even though the office was closed). Gave me a good choice of cabin from those left. Also g... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Got back to me straight away after online enquiry with several choices. Gave me an alternative when original choice had booked up, then sorted out the details, flights and made booking. Great price as... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Agenzia di viaggi in crociera
  2. Agenzia di escursioni in crociera

Scritti dall'azienda

Booking a cruise, or even a holiday in general, can be very stressful. Crui.se does all the hard work for you. Our experienced team help you research and shortlist your perfect cruise holiday.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

249 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

Excellent service

Excellent service. Rachel knew all the details of the package she was selling. With a competitive price the deal was wrapped up and deposit paid within the hour.

Rachel Is now our dedicated agent and will track our package until we depart on our Portugal river cruise in 2026.

5 maggio 2025
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Risposta di Crui.se

Very efficient, David. The Douro, Porto & Salamanca is our most popular Douro cruise and everyone loves it. We're sure you'll think the same. In the meantime if you need anything just give Rachel a call. Thanks

Valutata 5 stelle su 5

Booking a river cruise with Riviera

Very prompt action on my request for a cruise quote. Rachel contacted us by email and then phoned at the requested time. Our river cruise was booked so easily and the confirmation paperwork arrived a couple of hours later.
Our first cruise with Riviera and very happy so far .

30 aprile 2025
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Risposta di Crui.se

Thanks for your lovely review, Sarah. There's a while yet until your cruise in France so we hope you'll get a few holidays in before then. In the meantime if we can be of assistance please let us know. All the best.

Valutata 5 stelle su 5

Late booking for river cruise

We made a late booking for a river cruise through Rebecca who was very helpful in getting an exceptional deal. The cruise more than lived up to expectations so we would have no hesitation in using Crui.se again.

12 aprile 2025
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Risposta di Crui.se

Thanks, Alan. You sure were last minute but AmaWaterways have some great deals on at the moment. We're so glad you enjoyed the Paris & Normandy cruise. We're always here to help if you want to book in the future. Have a great Sunday.

Valutata 5 stelle su 5

Rebecca was very good to deal with

Rebecca was very good to deal with, very professional and helpful, I am very glad I used Crui.se to book our river cruise, can highly recommend Rebecca.

15 aprile 2025
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Risposta di Crui.se

Thanks for your review Mr. Hargreaves. You were quick off the mark with your Saga 2026 booking which is very wise as they're getting a lot of attention. If you need anything in the run up to your cruise please let Rebecca know. Thanks

Valutata 5 stelle su 5

Brilliant company, great staff and great prices

Great company and great prices. It is so nice to find a travel agent where someone answers the phone quickly and there aren't hundreds of options to choose before you can talk to a person. I was looked after by Rachel who was wonderful. I had lots of questions as this was our first cruise and she was very knowledgeable about the particular cruise we wanted, and had all the answers. She was not pushy, let us decide in our own time and responded quickly with the different quotes. The only problem is finding this company on internet searches as it doesn't come up easily, but when you find them, stick with them.

4 aprile 2025
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Risposta di Crui.se

What a lovely review, Vicki. Thank you for taking the time to share your experience. We're always on the end of the phone if you have any questions about your TUI cruise in October. As for the marketing team...we'll be having words! Oh wait, that's me : ) Have a good week and enjoy the sun.

Valutata 5 stelle su 5

Rebecca was really helpful and cheerful

Rebecca was really helpful and nothing was too much trouble. She had been on one of the river cruises and explained clearly what to expect regarding the cabins.
We spoke several times on the phone and she was always happy and cheerful and gave advice on different cruises.
I have passed the phone number to two friends who are thinking of going on river cruises.

1 aprile 2025
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Risposta di Crui.se

Thanks for your lovely review, Helen. I'm sure Rebecca told you about the abundance of alcohol on the cruise that she went on : ) - you'll have a fab time with Ama in July on the Best of the Danube. We're excited to hear your stories when you get back. Have a good one

Valutata 5 stelle su 5

Amsterdam to Budapest.

I booked a river cruise yesterday with Rebecca and the whole experience was a pleasure. She found just what I was looking for, at a good price, which is not always the case for single travellers.She guided me easy through the booking process and did not regale me with tales of how lovely this cruise is because she was on it last year! I will certainly use Crui.se again.

31 marzo 2025
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Risposta di Crui.se

Thanks for taking the time to leave your review, Chris. Uniworld have some amazing offers at the moment and you bagged yourself a great deal. We're sure you'll love the European Jewels itinerary in July. Please let us know how you get on and we can't wait to see pics! Have a good one

Valutata 5 stelle su 5

Great to deal with

A huge thank you to Rebecca and Crui.se for wonderful service. Never having been on a cruise before we were quite nervous about booking, Rebecca was brilliant, very professional and guided us through. We are very much looking forward to our trip.
Oh and the answerphone message is excellent (and they always get back to you too)

31 marzo 2025
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Risposta di Crui.se

We're delighted you chose us to book your first cruise with, Angela. Hopefully it's the first of many. TUI is a great brand to cut your teeth with and we're sure you'll have a fab time in October. We're here to answer any questions you have in the meantime. Happy Cruising!

Valutata 5 stelle su 5

Our first time using Crui.se and very…

Our first time using Crui.se and very happy with the service from Rebecca who was helpful and professional. Would be quite happy to recommend to others.

13 marzo 2025
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Risposta di Crui.se

Lovely to hear, William. You've chosen a great itinerary with Riviera and we're sure you'll love it. 2026 won't be long coming round and if there's anything we can do for you in the meantime please let us know. All the best.

Valutata 5 stelle su 5

Great service

From the first enquiry to the final booking the experience with Crui.se has been so refreshing in their way they treat the customer in a friendly but proffesional way with no question unanswered with special mention to Rebbeca Mann that dealt with our booking , I'm sure though as a team all deserve praise .Well done Crui.se

13 marzo 2025
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Risposta di Crui.se

What lovely words, David. All deserve praise, except me, I just post replies here and take all the credit! You have plenty of time to prepare for your Danube Treasures cruise next year and if there's anything we can help with in the meantime just let us know. Hopefully you'll get a few holidays in 2025 too, and if you do, we hope you enjoy them. Thanks a million.

Valutata 5 stelle su 5

Rachel Peers from Crui.se…

Rachel Peers was excellent is helping us book our Danube river cruise ,she's so friendly yet professional & was very patient with all our questions as we haven't been on a river cruise before & never such a small boat.
Her guidance helped us choose the correct cruise, she's as asset to Crui.se,we enjoyed her bubbly personality & genuine wish to help in any way possible Thank you Rachel

12 marzo 2025
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Risposta di Crui.se

Such a thoughtful review, Carole. She's pretty horrible to me but that's a different story...you've really chosen a brilliant itinerary for your first small boat cruise. The Melodies of The Danube is one of our best-sellers this year and we can't wait to hear how you find it. In the meantime, Rachel is here to answer any questions you have. Happy Cruising

Valutata 5 stelle su 5

Rebecca dealt with our river cruise…

Rebecca dealt with our river cruise booking. We were very pleased with the whole process. Communications were excellent and prompt. Very nice professional people to deal with.

13 marzo 2025
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Risposta di Crui.se

Thanks for your kind review, Jim. The Vineyards of the Rhine & Moselle will never be the same after the 25th of June. We're sure you'll have an amazing time on the AmaCerto. Make sure to leave some wine for us, please. All the best.

Valutata 5 stelle su 5

We were searching for a Danube cruise…

We were searching for a Danube cruise and I came across CRUI.SE by chance. From that moment, meeting representative, Rebecca Mann, every question that I asked, was responded to in detail within 24 hours. All the components for the trip came together like a jigsaw puzzle. We were drawn to the new vessel, fresh and modern cabins, the onboard offerings, itinerary, tours and ultimately, the competitive price, compared to other cruise companies. We are very much looking forward to the experience in October, 2025.

20 febbraio 2025
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Risposta di Crui.se

Awesome review, Steve. We're sure the Riviera Radiance won't disappoint. We've always had great feedback about The Blue Danube and I'm positive this time won't be different. If you have any questions before your trip, Rebecca & the team will be on hand to help. Have a great rest of your week.

Valutata 4 stelle su 5

I booked our cruise with Rebecca

I booked our cruise with Rebecca, there was lots of questions from us about flights, cabins dietary requirements. These were all handled with patience, courtesy and addressed effectively. A personalised and friendly service.

3 marzo 2025
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Risposta di Crui.se

Thanks for your review, Mary. We're excited to see you set sail in August with Avalon Waterways on the wonderful Bonjour Bordeaux itinerary. Rebecca is on hand to answer any further questions that you may have in the meantime. All the best.

Valutata 5 stelle su 5

Excellent customer service from Rachel

Excellent customer service from Rachel. She informed me of all aspects of the package and also the exclusions so I was fully aware of the deal. She found a price better than other sites I tried and it made booking the cruise a very easy task and I would be happy to use her servicers and the firm again

28 febbraio 2025
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Risposta di Crui.se

Lovely stuff, Eugene. You've picked the best-selling itinerary in February. We can't wait until May. In the meantime if you need anything please let us know

Valutata 5 stelle su 5

Rebecca was very helpful and her…

Rebecca was very helpful and her overall service great. Definitely recommend using Cruise. I am so looking forward to my trip

23 gennaio 2025
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Risposta di Crui.se

We're super excited to hear about your travels in July, Joanne. The Melodies is a wonderful itinerary and we're sure you'll have an amazing time. Please do let us know how you get on. Thanks

Valutata 5 stelle su 5

A year in the planning.

Whilst fact finding for our once in a lifetime trip to India, we came across Crui.se and Rachel. From the moment we spoke we knew we would be booking our trip! Our questions (even the odd ones) were answered with such passion and the desire to make the customer feel at ease shone through. We feel very reassured that we are in safe hands and we know Rachel will be part of our experience.

19 febbraio 2025
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Risposta di Crui.se

What a wonderful review, Lisa. If there's one itinerary that Rachel knows about, it's this one, after travelling on it herself (she never shuts up about it). We're sure it'll indeed be a once in a lifetime trip and we can't wait to see all the pictures and hear all the stories when you get back. In the meantime please let Rachel know if you need anything. Bye for now

Valutata 5 stelle su 5

Very good service

Very good service - fast response to emails and very efficient/knowledgeable staff - a pleasure to deal with. Highly recommend.

19 febbraio 2025
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Risposta di Crui.se

Cheers, Michael. We hope you have a swell time on the Douro in June. The Douro Elegance is a beautiful ship and we hope you get the weather. Thanks

Valutata 5 stelle su 5

Just booked a river cruise with Avalon…

Just booked a river cruise with Avalon and Rachel was extremely efficient and prompt in securing and excellent deal with them. My wife and I have sailed with Avalon twice before which enabled Rachel to obtain a considerable discount. We are looking forward to yet another high quality river cruise with Avalon. Thank you Crui.se.

21 febbraio 2025
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Risposta di Crui.se

Thanks for leaving a review, Donald. You've got a great deal on the Bonjour Bordeaux with Avalon which has been selling like hot cakes these past few weeks. Please let us know how you get on once you get back in May. All the best

Valutata 5 stelle su 5

Rebecca was patient and not pushy.

Rebecca was patient, helpful and not pushy - answering all my endless questions. She gave us the option to reserve the cabin we were interested in whilst we made our minds up, having dithered for some time!
Not cruising until next year - but trust all the details will run smoothly nearer the time.

13 febbraio 2025
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Risposta di Crui.se

Very wise of you to book the Blue Danube with Riviera for 2026, Susan. It's one of our most-booked cruises (usually she's the one with the endless questions). In the run up to your cruise if you need anything, we're here to help.

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