My new car has quite a small back seat which is a little oddly shaped so it was great to get a custom fit cover which fits well. It took a few emails to confirm the dimensions which delayed the delive... Leggi di più
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I want to give 5 stars because the covers I have had made to measure are very good quality. However The delivery times need to be more realistic. They take a lot longer that stated. So allow for this... Leggi di più
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They simply will not get anywhere near your expected delivery date. Ordered 30th June. Expected delivery date was originally 13th July. Then it got moved to 17th July, still waiting for my order to... Leggi di più
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Quality is excellent of both fittings and blind. Elongated screw holes on end pieces make fitting and adjusting the roller really easy. Didn’t realise you could see out during the day, whilst the sun... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Buy Online Outdoor Covers, Covers for Outdoor TVs, Fire Pits, Firewood, Custom BBQ Grill Covers at Covers And All. Free Shipping Also Available. Shop Now
Informazioni di contatto
Stati Uniti
- coversandall.co.uk
3,3
Nella media
1K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
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Avoid this abroad based company
Not happy with this company. They look like they are UK based but they are not. I never received a confirmation email, I'm unable to access my account. I have emailed twice and had no help. They told me to get an access code sent to me email to get on my account even though I had already told them I'm not receiving the code. Told the delivery would be today but it looks like it will be Wednesday. Customer service is shocking. I'm not holding much hope for if/when the product finally does arrive
1 giugno 2026
Non scritta su invito
Risposta di Covers&all
Hi Ruth, We sincerely apologize for the experience you've had and the inconvenience caused.
Kindly email us at reviews@groupbayport.com with your order details. Our team will review the matter on priority, investigate the issues regarding the account access and order updates, and assist you further.
We appreciate the opportunity to address your concerns and work toward a resolution.
Useless customer services .
Useless customer services .Mark Allen is obviously blind when he cant even tell left from right . Spent £450 on blinds from this company and have recieved zero help to give me the correct windng side . Thanks for nothing .AVOID
28 maggio 2026
Non scritta su invito
Risposta di Covers&all
Hi Paul, We sincerely apologize for the experience you've had. Please be assured that our team has reviewed the matter and shared an update with you via your registered email address. We kindly request that you check your inbox and respond to the email if you require any further assistance. Thank you for your patience and understanding.
AVOID - Cannot deliver to UK
AVOID - VERY UNRELIABLE ON DELIVERY. This used to be a great company. I have used them many times. But something has changed and they can no longer deliver orders to the UK. Their website is full of false advertising say they will deliver in a few days. It is actually months. Every time I chase for an update, the shipping date moves out by 2 weeks. Seems they have been told to keep on lying to the customer and keep them on the hook with another 2 week promise. AVOID!!
30 maggio 2026
Non scritta su invito
Risposta di Covers&all
Hi Werner, We sincerely apologize for the delay and any inconvenience this may have caused.
Please be assured that your order has been escalated to the concerned team and is currently being prioritized for shipment. Due to unforeseen circumstances, the dispatch has taken longer than originally anticipated.
Our team is actively working to expedite the process and have your order shipped as soon as possible. We greatly appreciate your patience and understanding while we work toward resolving this matter.
Order arrived 3 weeks late and left on…
Order arrived 3 weeks late and left on the doorstep by the courier,
No fitting instructions included and nothing on the website to help.
Uk website for a American company who makes the blinds in India
26 maggio 2026
Non scritta su invito
Risposta di Covers&all
Dear Customer, We sincerely apologize for the delay and the inconvenience caused.
Kindly email us your order details at reviews@groupbayport.com, and our team will review your concerns regarding the delivery and installation information. We will investigate the matter on priority and assist you with the appropriate resolution.
We appreciate the opportunity to assist you further.
Covers were supposed to be delivered on…
Covers were supposed to be delivered on 22 May. No update or explanation from company for the delay in delivery. I’m still waiting for a response from the online chat on their website. Communication and delivery service extremely poor. Do not order from this company.
30 maggio 2026
Non scritta su invito
Risposta di Covers&all
Hi Rachel, We sincerely apologize for the delay and the inconvenience caused.
Please be assured that we have escalated your order internally for the earliest possible delivery, and our team is actively working to have it shipped as soon as possible.
As a gesture of goodwill and apology for the delay, our team has also processed a partial refund for the order.
We appreciate your patience and understanding and will continue to monitor the order until it has been shipped.
Absolutely awful you will not receive…
Absolutely awful you will not receive your order. Was due my pergola sides on the 15.05.26 didn't receive them rang 5 times and told they are in production and will be shipped today. Then received a email today saying its out of stock. So ring and ask why I was told it would be shipped today and in production on 5 different occasions. Please do not waste your time or money. Then when I asked to cancel the order was told I will have to wait again for a cancellation team member to ring me. Luckily I've logged and recorded all the calls. They aren't a uk company and promise false delivery time or in my case don't deliver at all. Also color i chose is still available on there website. Will be contacting trading standards awful service
29 maggio 2026
Non scritta su invito
Risposta di Covers&all
Hi Mike, we're sorry to hear that you're experiencing an issue. Could you please email your order ID along with the details of the issue to :reviews@groupbayport.com. Our team will review the information and assist you further as quickly as possible.
Great company
I had an awkward shape outside chair. The design team went to a lot of trouble on the measurements to get it exactly right. It arrived two days ago on the delivery date they said and it fits perfectly. I’m over the moon with it and at a very reasonable price I can’t thank them enough and recommend them to anyone that wants a custom-made product.
26 maggio 2026
Non scritta su invito
Risposta di Covers&all
Hi Anne, Thank you so much for your wonderful feedback! We're delighted to hear that our design team was able to assist with the measurements for your uniquely shaped chair and ensure a perfect fit.
It’s fantastic to know that the cover arrived as promised, fits perfectly, and met your expectations in terms of both quality and value. Your kind words and recommendation truly mean a lot to us.
Thank you for choosing us, and we look forward to serving you again in the future!
From the moment I ordered the whole…
From the moment I ordered the whole process was excellent. They were prompt in answering my emails and the communication was great. My covers arrived today and I am thrilled! They are such good quality - far better that what came with the chairs. They are exactly what I wanted. 5 stars all the way, would definitely recommend and use again
28 maggio 2026
Non scritta su invito
Risposta di Covers&all
Hi Debbie, Thank you so much for your wonderful feedback! We’re delighted to hear that you had an excellent experience from start to finish and that our team was able to assist you promptly throughout the process.
It's especially rewarding to know that you're thrilled with the quality of your covers and that they exceeded your expectations. Your recommendation and kind words mean a great deal to us.
Thank you for choosing us, and we look forward to serving you again in the future!
Best avoided
Best avoided . I ordered some car seat covers almost 6 weeks ago and havent recieved delivery . I have rang and chased them on several occasions with promises of delivery and calls back , none of which materialised .
Think very carefully before dealing with this business
27 maggio 2026
Non scritta su invito
Risposta di Covers&all
Hi Ian, We sincerely apologize for the delay and the inconvenience caused. Please be assured that we are working to ship your order at the earliest possible opportunity.
As per the latest update, a refund request for the shipping charges has also been initiated as a gesture of goodwill for the delay. We truly appreciate your patience and understanding.
Dealing with this company a nightmare
Dealing with this company a nightmare. Very late delivery. Covers not made to the size I ordered even taking into consideration the allowance they advise of. I seem to have totally wasted the £200 I spent on them
They are not lightweight either but I can say well made
27 maggio 2026
Non scritta su invito
Risposta di Covers&all
Dear Customer, We sincerely apologize for the delay and the disappointment caused regarding the fit of the covers.
We appreciate your feedback regarding the product quality and would like the opportunity to review the sizing concern further. Kindly email us your order details along with images of the covers at reviews@groupbayport.com so our team can investigate and assist you accordingly.
We look forward to resolving this for you.
Unable to source ready-made cover so…
Unable to source ready-made cover so ordered bespoke cover. Took a couple of days longer than forecast but worth the wait. Cover fits very well and choice of colour blends in well. I ordered the best quality material and the quality seems very good.
22 maggio 2026
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Risposta di Covers&all
Hey Jon! We are delighted to hear that you are pleased with our product. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Order not received and customer service is awful
Placed order and paid in full, they missed delivery date, did not inform me. Advised another delivery date, again did not inform me. Chased again after 6 weeks and they advised they have supply "issues".
Very poor service and no product delivered.
14 aprile 2026
Non scritta su invito
Risposta di Covers&all
Hi Steve, We sincerely apologize for the delay and lack of communication regarding your order. As per the latest update, your order has been canceled and a refund request has been initiated. We appreciate your patience and regret the experience you had with us.
Excellent service again.
Excellent service again.
Prompt delivery,good courier and excellent communications.
18 maggio 2026
Non scritta su invito
Risposta di Covers&all
Hey Kevin! We are delighted to hear that you are pleased with our service and delivery. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Delivery date not as promised
My main concern was the delivery date given at ordering and the actual delivery time were not the same. The covers took a week longer than initially advised. The online chat gave the same reason as others have had- delays with manufacturing.
However, I feel the quality and fit are good and I am pleased overall with the covers. I also feel the cost was fair given the amount of covers I ordered. Accurate measurements are essential and the covers fit well.
20 maggio 2026
Non scritta su invito
Risposta di Covers&all
Hi Kath, We’re sorry that your order took longer to arrive than initially promised. Due to a high volume of orders, there were manufacturing delays that affected some deliveries. However, we’re glad to hear you were pleased with the quality, fit, and overall value of the covers. Your feedback is valuable, and we will continue working to improve our timelines and overall customer experience moving forward.
Excellent Service and excellent…
Excellent Service and excellent quality. Items arrived exactly when they said they would arrive. Customer Services are helpful and quick to reply.
Would 100% recommend and would use again.
15 maggio 2026
Non scritta su invito
Risposta di Covers&all
Hey Alie! We are delighted to hear that you are pleased with our product and service. Your satisfaction is our topmost priority. If you have any further questions or need any assistance in the future, don't hesitate to reach out. We're here to help you and ensure your experience with us remains positive!
Misleading product, awful service
They advertise as a UK company, but manufacture and ship from India.
My product did not arrive on the specified date that was outlined on my order confirmation. My UPS tracking link suggests it wasn’t shipped. Covers and All will not respond to online chat requests, nor answer their phones.
Awful service. Avoid and go elsewhere.
18 maggio 2026
Non scritta su invito
Risposta di Covers&all
We’re sorry to hear about your experience and the delay with your order. At the moment, we are unable to locate your order details based on the information available in this review. Kindly contact us at reviews@groupbayport.com with your order number so our team can review the shipment status and assist you further. Your feedback is valuable and will be considered to help improve the overall customer experience.
£400 spent - shade lasted 10months
After having spent nearly £400 on a sail shade, I have spent the last week trying to get a resolution to a wind sail that has begun to sag badly in less than 10 months. Despite multiple email exchanges and photos and videos being sent, their ‘customer service support team’ have continually asked for more. It’s clear that they use delay tactics to exhaust customers to just give up complaining. I’ve contacted my credit card company to resolve as this team aren’t interested.
20 maggio 2026
Non scritta su invito
Risposta di Covers&all
Hello Raj, we are sorry for the inconvenience caused to you. Our team has contacted you and arranged a replacement for your order. If you have any other concerns or require further assistance, please feel free to contact us. We are always happy to help.
Absolutely fantastic service from the…
Absolutely fantastic service from the staff on the phone to the emiles, we had five Covers made outside table and chairs two fire pits gas bottle enclosure L-shaped outside seating area and a outside Bar the quality of the Covers are absolutely fantastic. I went for the first grade and they are more than Top quality and sturdy from the measurement to the design was done with breeze. I thought I’d measured everything correct but obviously I didn’t and the design team sent me a mock up of what I was measuring and helped me through the process, even at 10 o’clock at night, they pick the phone up and speak to you absolutely no issues whatsoever. Any issues I can see on here are probably people not understanding the process of measuring I didn’t even take the Insurance out because I was that confident definitely 10 out of 10 for me. I will definitely be back sooner than later.⭐️⭐️⭐️⭐️⭐️
19 maggio 2026
Non scritta su invito
Risposta di Covers&all
Dear Customer, Thank you for such a detailed and positive review!
We’re really pleased to hear that the custom covers for your outdoor setup turned out exactly as needed and that our team could support you through the measurement and design process. It’s great to know you’re happy with the quality, service, and final result.
We truly appreciate your trust and look forward to working with you again in the future.
Ordered weeks ago - still waiting
I have ordered cushion covers weeks and weeks ago and still waiting! I paid a premium postage to get them within a week that was a total waste of money, last update was they would arrive by 15th May…. Still waiting - tried to contact them again and no response from the messaging they want you to use
19 maggio 2026
Non scritta su invito
Risposta di Covers&all
Hi Suzanne, We sincerely apologize for the delay and the inconvenience caused.
Kindly email us at reviews@groupbayport.com with your order details so our team can check the status immediately and assist you further on priority.
We truly appreciate your patience and understanding.
Hopelessly slow service and no person to speak to about the problem.
I paid extra for faster delivery but two weeks on the items have not arrived and the (useless) live chat has just told me it will be two more weeks. I am deeply disappointed with this situation. The order was quite expensive and I expected a professional service. It has not happened.
19 maggio 2026
Non scritta su invito
Risposta di Covers&all
We’re sorry to hear about the delay and the experience you had with the delivery timeline and support communication. At the moment, we are unable to locate the order details based on the information available in the review. Kindly contact us at reviews@groupbayport.com with your order number so we can review the matter further and assist you accordingly. Your feedback is valuable and will be considered as we continue improving our customer experience.
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