Couriervia.com Recensioni 

75
•
TrustScore 3.5 su 5

3,3

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Valutata 1 stelle su 5

EVERYTHING WAS WRONG !! I GAVE THE BOOKING TO YOUR AGENT ANS SUBSEQUENTLY GOT CALLS FROM 4 DIFFERENT NOS ASKING IF THEY CAN PICK UP THE PACKET. SOMEBODY CAME TOOK THE PACKET, THE CASH AND ALL TH... Leggi di più

L'azienda ha risposto

Valutata 1 stelle su 5

Absolute pathetic service. will describe them in 3 words cheater, thief and liar. They taken out our stuff and put all the blame on DHL and made false proof to show that they have deliverd same wei... Leggi di più

Valutata 5 stelle su 5

I wanted to send Courier to ALABAMA so-called FedEx office near me in R K Puram. They send someone from couriervia.com as they are authorized agents for pickup from TRILOK PURI NEW DELHI .I must ap... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I wanted to send Courier to otago so-called FedEx office near me in R K Puram. They send someone from couriervia.com as they are authorized agents for pickup from Chander Nagar, Ghaziabad .I must ap... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Servizi per le aziende

Informazioni fornite da varie fonti esterne

We Collect parcel with in India 50 Km Radius From our Office Locations and send Courier to USA, Germany, France, UK , Dubai, Singapore and Many more in 48 Hours . We give Clients a platform where they can see rates for various service at once place. we have been into business for last 9 Year now.


Informazioni di contatto

3,3

Nella media

TrustScore 3.5 su 5

75 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

3,3

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(75)

5 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

DHL Courier charges from Delhi to USA

Cheapest rates for DHL given by couriervia.com

We sent a courier to USA day before yesterday by DHL got Delivered today.

i have seen same speed when i was in thailand

i was only willing to give it to DHL but when called DHL help line they asked me pay 1200 Per Kg from Delhi to USA

they offered me 450 Rs Per kg
DHL asked me to Pack my boxes myself

helped me making documents for export also

very happy using couriervia.com

15 maggio 2019
Non scritta su invito
Valutata 5 stelle su 5

Couriervia offered FedEx

Couriervia offered FedEx

I have been to r k puram wanted to courier cloths to my cousin in NEW Zealand called them

Person came to pick up was well spoken

Packed all my goods

Explained how I can track my parcel

Very impressed by the service

FedEx delivered parcel in Wednesday taking it on Monday

Thank you

12 maggio 2019
Non scritta su invito
Valutata 5 stelle su 5

DHL Booked by Couriervia.com

DHL Booked by Couriervia.com

We didn't expected DHL would refuse to pack my stuff

and for sending it to Australia

Calling Couriervia.com after we got reference from my aunt save my lot of efforts and expertise.

as DHL asked me prepare all my papers and i was not awair how to ?
couriervia did it for me

5 stars for the service thank you couriervia

9 maggio 2019
Non scritta su invito
Valutata 5 stelle su 5

FedEx Courier to USA by Couriervia.com

I wanted to send an urgent Document to USA

to ECFMG
i Was very upset because i got this document for immigration and immigration officer gave only 3 days time to send this courier to ECFMG Address

I found Couriervia.com though an ad of google Closed courier office near to immigration office so i went to them and asked because in the ad it was mentioned that they send it from most of the Brand

At first i was little afraid because i trust only FedEx or DHL for Sending any courier from India to USA

More over Charges they were offering was also even half as of FedEx offers on There help line

So i returned back tried to find the Office of FedEx again.

Spoke to FedEx Employee at the Desk But Some how i Felt he was not so educated and professional as couriervia people attended me

So i came back connected shipment to Couriervia

It Reached in 2 working Days

Got SMS and Email updates

I am Very happy with there services

Thanks

4 maggio 2019
Non scritta su invito
Valutata 5 stelle su 5

All my goods packed and courier from…

All my goods packed and courier from India to Australia in just 2 days

I was surprise to see team work they put although it went by FedEx courier

But I was satisfied

First I called FedEx they gave me charges which was insane and over it they were not willing to pack

All my good got packed reached Australia using the same FedEx service and half the price.

Highly recommended..

4 maggio 2019
Non scritta su invito
Valutata 1 stelle su 5

Improper customer service

I wanted to send a parcel to Dubai. It contained a watch. I was not informed earlier that battery of the watch will be removed while sending it. The person who came to pick up the parcel told me this so I had to pay cancellation fees for nothing and when I called in the customers care they responded like it's not their responsibility to inform the customer about everything clearly. Disappointed with the service.

30 gennaio 2019
Non scritta su invito
Logo di Couriervia.com

Risposta di Couriervia.com

Madam,

This is a Requirement of Customs many at times ,so we just intend to tell you before as per you should not bear the loss of time and patience after giving the shipment

Our intention was just not to bother you for such a small issue that would have come after pickup is done.

Rest we apologize for the inconvenience caused.

Regards
Support Team
Couriervia.com

Valutata 5 stelle su 5

Called them..

Called them... For sending document to UK.. Some guy spoke over the phone very professionally and well mannered

He offered me discount more than what i got last time.

Rate's they offered to my surprise was also sent to me on sms.

Pickup was organised at 5 pm pickup was also done sharply on time..

It reached also in 2 days as they offered .

Highly recommended to use this outlet only for sending FedEx courier

Very happy with there service

18 settembre 2018
Non scritta su invito
Valutata 2 stelle su 5

International Courier Service is Despicable

I've used Couriervia twice now. The first time was smooth enough as it was to US which an easy destination so I used it a second time to ship to Berlin, Germany and oh my god, what a nightmare it has been. Courier via basically selects the cheapest courier service, sometimes with no track record at all. This time it chose "prompt.com" that is not even a courier service. The package was not delivered to the correct address and the company provided no information as to how I could reach the counter parties in Berlin where it was to be delivered. Horrible horrible customer service. You will be much better off dealing directly with DHL/FedEx/UPS for international couriers because ultimately, they're the only courier services with adequate international shippers.

Edit: Response to their answer below.

The address given was correct. There is a shop on the ground floor and apartments on the first and second floor. We had to ask Couriervia at least 5 different times to give us the contact number for the Germany office because we didn’t know which shipping service had been used. Finally they gave a FedEx customer care number. Then my friend (the recipient of the package) called up that number and arranged a day and time when she would be home. They were supposed to call her on arrival. But they never did. They had been leaving all their notes with the shop downstairs instead of calling her and left the package with the shop too even though she was at home the entire day. Now the package is misplaced.

Again, save your money - DO NOT use courier via. You will be better off paying more but being able to communicate with a proper shipping company. They have no idea about what they’re doing.

1 giugno 2018
Non scritta su invito
Logo di Couriervia.com

Risposta di Couriervia.com

Mam,

The packet that you sent is very much trackable

Visit https://www.couriervia.com/track/couriertracking.php?awb=101421179922

This tracking number link was given twice and explained how to track in the transit email

We find lot of communication problem because we called almost 9 times to sender explained

How she track the parcel and take care of it is the address she mentioned is incorrect

Packet delivery was attempted 2 times but consignee was not available to receive the parcel

I am not sure how are you related to consignee but we did Every possible effort to explain how things work.

If in case this is delivered to the wrong address

We do not see any complaint or call logged in our CRM

For this problem


Feel free to call us if incase

You need assistance

Thank you

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