Comparetheparking Recensioni 

Compare the parking should take responsibility for the company they are recommending. We booked through here and paid near £100 for meet and greet premium parking at Gatwick. The company who provided this service was ipark Gatwick.

We called the number over 30 times and went to voicemail on arrival. We waited 1 hour to drop our keys off. When we arrived home, again the number we called to notify them was going to voicemail. After finally getting through they said it will be on there way. We didn’t get our car for over 1hr 30 and then had to pay £8 ticket to leave.

Another lovely family with a little child had been waiting over 2 hours for there car and it was 1am at this point. They told them they could not find there car or the key. This company is an absolute SCAM.

Please do not book through this site and check other sites for Gatwick parking as all the family’s we spoke to has gone through different providers but unfortunately all provided them with ipark.

Used a company that a) was a shell for another company b) used the same name as a competitor c) levied extra charges despite stating that it was included d) Than USED the car for other activities as I have proof of parking slips left in the car e) left a load of rubbish in the car.

This was all reported to the website for a review and nothing was done.

The comparison site offered a good price for airport parking. I bought it from their site and then found out that parking company were rated 1* and some of their customers were taking them to court. The small print also showed extra fees on top of the advertised cost. I cancelled months in advance and compare the parking took apx 20% in admin charges. I would recommend caution until they vet what they compare and only offer reputable parking companies.

Do not use this company, I have to wait 2 hours at Gatwick north terminal at 1am. Ridiculous, and bad customer service

They have Scam companies as their recommended.

AVOID THIS COMPARE WEBSITE

I originally booked Meet & Greet parking at Leeds Bradford Airport for £23.99. While travelling to the airport, the booking was cancelled text message without warning, leaving me with no alternative arrangements. As I was unfamiliar with the airport layout, I ended up entering the Drop‑Off zone and had to pay £8 simply to exit. I then had no option but to use the Medium Stay car park, which cost £93.
Although I eventually received a refund of the original £23.99, this only happened after two weeks of chasing, and no compensation or goodwill gesture has been offered to reflect the additional costs I incurred as a direct result of the cancellation.
The handling of both the cancellation and my subsequent complaint has been extremely disappointing. Communication has been poor, and there has been no meaningful resolution. Based on this experience, I would not use your services again.

This company lies and misleads you into booking parking that isn't what's expected.

They trick you into booking with a company called Ipark Ltd by initially showing that you're booking with Park Lane Meet & Greet who (according to their site) have near perfect reviews.

When you look at Trustpilot or anywhere else for Park Lane Meet & Greet, they don't exist. It's a shill name (lie) to encourage you to book with Ipark who are incompetent. THEY LEFT SOMEONE ELSE'S CAR KEY IN OUR CAR.

As many of the reviews state, there was a massively extended wait time for the car to be returned by Ipark Ltd.

In summary, avoid both these charlatans at all cost!

Absolutely ridiculous. Would never ever book again. Booked for Bristol airport arrived at a farm. Into the transfer vehicle which couldn’t have passed a mot, door was held shut with rope so flapping open during the travel. Seats didn’t pull forward so passengers climbing into the back. Now arrived back at the airport rang as soon as landed they said 45-50 minutes. Ended up waiting well over an hour with no communication. Just what’s needed after 9 hours of travelling.

If I could leave zero stars I would. A cheap deal turned out to be mega expensive for 2 nights parking. Double check the companies they list before you book. IPark Limited were rude, unhelpful and cowboys!! We phoned 30 minutes before arrival, arrived and there was no one there and we couldn’t get through on the phone. When we did and expressed our concern, he snapped and hung up. There were families back from
Holiday some still Waiting for 11 hours for their car, another tracked their car to the site and picked it up, another had to get a taxi home and IPark were going to drop their car to their home the next day or two! Have had no response or help from either compare website or I Park Limited. From the £47 booking for 2 nights ended up costing me over £160.00. Upon return, companies house shows IPark Limited as a suspended compulsory strike off action. Lesson learned and will use parking companies only direct and not this cowboy useless site or IPark Limited again!

I booked with theses guy had to wait 80 minutes for my car to be dropped off then a week later I’m getting penalty charges in the post where they have been using my car when I’m abroad when I contacted them to tell them they cut me off and blocked me do not use these people

DO NOT USE. TLDR: dreadful experience waiting 2 hours to bring car back.

Long story for those interested:

Thought we were booking “Gatwick Premium Parking” through compare the parking but turns out it was with IPark Limited and it was dreadful!!!

Car was only moved 8 days into 10 day holiday 3 miles away to best western carpark. Called and spoke to someone four times to be told “10 mins” each time. I am pregnant and there’s no seating and we waited OVER 2 HOURS. They wouldn’t tell us where our keys are. Only knew where car was as we could track it.

We waited with other families and not a single one had a good experience, in fact, some worse than ours.

Guy waited 2.5 hours with no communication.
Other couple waited 4 hours (they lost their key and then their car)
Other couple had their key left on their tire but weren’t told which voids insurance!
Family had their car left in the carpark 6 level 5 for their whole holiday, unlocked, seats were down, smelt of smoke and compartments opened with ornament stolen. They were told they couldn’t move it as “battery dead” (because someone has obviously left the door open) so were being charged £700 for the carpark fee… Their second car was “dropped off” on a different floor without them being told cor over 2 hours so also had a larger ticket on that car too.
Lovely family were told 10 mins several times. They had two young children. Company refused to tell them where their car was. Also waited 2 hours.

IMPORTANT: we had all booked different companies but had the same number to call (which goes through to full voicemail box). They have a single WhatsApp group where they just put reg plates in the chat but they still have no idea where the cars are kept. So it looks as though they just rebrand when the reviews get too bad and have various company names. It’s only when we told the third guy that we can track our car to the best western that they went to get it.

Also have to pay the carpark £8 drop off charge both in and out but be aware - they may give you someone else’s ticket on the way out which doesn’t correspond to your reg plate meaning you may be hit with a huge fine later on.

Can’t believe Gatwick Airport are allowing this cowboy scam business to continue on their premises.

They took our money and never arrived to collect the car. We waited for 30mins and then had to pay to not only exit the drop off carpark we had been told to meet them in but had to pay for parking in Mid stay car park as we were then running late and couldn’t afford to miss our flight. Would highly caution anyone against using this service!

This is a con comparison site. The different providers appear to be the same ones, probably all run by compare the parking. Poor service. Just use Gatwick Airports own Valet Parking.. after extra charges it doesn't work out much more expensive and the service is far superior

Absolutely awful service from start to finish.

I paid for a meet and greet service because I wanted convenience and peace of mind before travelling. Instead, this was one of the most stressful airport experiences I’ve had.

On departure, I called around 40 minutes before arriving at Bristol Airport, as instructed. When I arrived, nobody was there to collect my car. I then had to call a further six times, and every single time I was told the driver was “10 minutes away”. In reality, I was left waiting for around 40 minutes while repeatedly being given the same excuse.

The delay became so bad that I was genuinely at risk of missing my flight. I had allowed plenty of time and this was not due to poor planning on my part. I ended up having to insist that they drive me directly to the terminal because otherwise I would have missed bag drop entirely. Their delay also resulted in me having to pay for two separate barrier tickets.

What made the situation even worse was the attitude of the staff. There was no sense of urgency, no apology, and no professionalism. Despite knowing I was close to missing my flight, they appeared completely unconcerned.

Unfortunately, the return journey was no better.

As soon as my plane landed back in Bristol, I called to let them know I was on my way. Once again, when I reached the collection point, my car was nowhere to be seen. Calls either went unanswered or I was told yet again that they were “10 minutes away”. It took around another 30 minutes before my car finally appeared.

The most shocking part was how my vehicle was returned. It wasn’t even parked in the agreed collection area. Instead, it had been left on the opposite side of the short-stay car park with absolutely no communication whatsoever. Even worse, the driver had left my car unattended with the key sitting on the wheel. If my partner hadn’t gone searching around the car park, anyone could have accessed the vehicle.

Leaving a customer’s car unattended with the key visible is completely unacceptable and shows a shocking lack of care and professionalism.

For the price charged, I expected a reliable and professional service. Instead, I experienced delays, poor communication, additional costs, unnecessary stress, and serious concerns about the security of my vehicle.

I would never use this company again and would strongly advise others to look elsewhere.

Probably the worst company I’ve ever booked anything with in my life.

Do not booked with this cowboy very vey bad service they don’t pick up the phone waited near 2h to get car back

I am deeply disappointed with Compare the Parking. I used their platform to book a meet-and-greet service with a company called iPark for a trip between 24th April and 30th April.

By listing iPark on their website, Compare the Parking directed me to an operator that subjected me to a logistical nightmare and a severe vehicle security breach. iPark never moved my vehicle to a secure compound; instead, they abandoned it in the airport’s short-stay car park for the entire 7 days, resulting in a £472 ANPR barrier fee upon my return. To make matters worse, after making 13 desperate phone calls over three hours to locate my keys, I discovered an iPark representative had left my car keys completely unattended on top of the rear tire of a random vehicle in a public garage.

A quick check online shows that iPark has an abysmal 1.1-star rating out of hundreds of reviews on Trustpilot, with endless identical complaints of negligence and abandoned cars.

Compare the Parking claims to offer a trusted comparison service, yet they clearly do zero quality control or basic vetting of the companies they promote. By continuing to advertise a company with a 1.1-star track record, you are actively exposing your customers to severe financial and security risks.

I will never use Compare the Parking again until they take accountability and ban negligent rogue operators like iPark from their platform.

Bristol airport Horse place 15 minutes away from airport Very bumpy road they charged us £14 but others £18 on card no cash very old vehicles falling apart Rubber hanging down and tape on door 3 people had to climb over back seats to get in 🤔 speedy driver also dirty inside keys left on top of car in rain when return
Never again
Don’t try and save money no one was happy about this experience

DO NOT USE THESE CRIMINALS!!!
We landed and called them to have our car delivered as sold. No answer for an hour and then told they were on their way.
2 hours later with three children waiting after a long day of travel I decided to get a cab to them as they said our car was close by in their car park.
So £30 later in a cab I get to a rocks and rubble yard that was clearly unsafe to drive on!
We drove the car away and immediately noticed it wasn’t driving properly. I disputed with them but totally pointless, they’re thugs.
We drove down the M11 and the whole car was smoking and not steering properly. We needed up waiting for the AA five minutes from their yard for another 3 hours. And towed home!!
They broke our car and let me drive my three children away knowing it! They’re filth!

Awful. Avoid. We called 30 mins from Stansted airport and were told to drive to a farm and drop our car there. After multiple calls they finally met us at Stansted. On our return, we called as instructed and were told they would bring the car in 1 hour 20 mins. The way the guys spoke to us, this seems normal practice rather than any exception.