James arrived on time as arranged and was very thorough in testing the system including the battery life of all sensors. He explained everything he was doing and also mentioned the panic alarm. We dis... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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We made a mistake setting our alarm and couldn't reset it, risking annoying the neighbours by it going off in the middle of the night. A Chubb engineer came very promptly and solved the problem with o... Leggi di più
We had a fault come up on the alarm system , contacted the help desk who took all the details and said an engineer would ring within half an hour . The engineer rang within 5 minutes and rectified the... Leggi di più
L'azienda ha risposto
Initial response was poor in that the appointment of 9am was so delayed, I had to ask what was happening. We were then 1 hour late - no calls or explanation. My phone call enabled another engineer... Leggi di più
Dettagli dell'azienda
- Installatore di sistemi di sicurezza
- Fornitore di allarmi antincendio
- Fornitore di attrezzature antincendio
- Negozio di apparecchiature per la sicurezza
- Servizio di sicurezza
Scritti dall'azienda
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informazioni di contatto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Regno Unito
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Eccellente
10K recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The engineer sajid was great courteous…
The engineer sajid was great courteous and very helpful.
7 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Marlene
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Glen Turner
The work done was good and the communication from the engineers was first class.
7 luglio 2026
Risposta di Chubb Fire & Security UK
Dear John,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Your rep was on time worked quickly and…
Your rep was on time worked quickly and detected an out of date battery . Good job .
7 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Michael,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Our regular engineer Gary Smith is…
Our regular engineer Gary Smith is extremely helpful, friendly and professional and does all he can to resolve any issues as quickly and cost effectively as possible. Our system has proved very reliable.
7 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Victoria,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Quick response and problem resolved by…
Quick response and problem resolved by very capable technician on visit.
30 giugno 2026
Risposta di Chubb Fire & Security UK
Dear Valued customer,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
great service
6 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Seasalt,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Rose,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great customer service and very…
Great customer service and very professional, polite and knowledgeable staff.
5 Stars all the way !
7 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Adam,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Great Service!
Great service, quick and efficient visits with no faff. Our engineer makes the process nice and easy for us so that we can continue to operate with no disruption.
6 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Valued customer,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great company
Great company! The response time is really good and the engineers know their stuff and are really personable.
They really get to know the site and always look after us when in need.
30 giugno 2026
Risposta di Chubb Fire & Security UK
Dear Robert,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear K Barratt,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Prompt and professional service
Prompt and professional service, friendly and helpful staff
7 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Dave,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very competent thorough service
4 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Matthew Pyatt was excellent
Matthew Pyatt was prompt, efficient, knowledgeable, and a pleasure to chat to.
4 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Mrs Scott,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
early response helpful visit
4 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Derek,
Thank you for your positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer was so helpful and really…
The engineer was so helpful and really explained what was going wrong with our alarm system.
27 giugno 2026
Risposta di Chubb Fire & Security UK
Dear Mr Croonin,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very pleasant and polite engineer
4 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Yet again another brilliant inspection…
Yet again another brilliant inspection service provide by Martin
4 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Linda,
Thank you for your wonderful review for Martin! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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