After our security system broke down mid-afternoon and a phone call to Head Office. Positively the call was answered, logged and passed over to our regular Chubb service engineer who got to us withi... Leggi di più
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Damian as usual did our yearly Service check. He is very reliable and did an excellent job. Chubb look after our Alarm System very well and are professional, helpful and responsible and keep us inform... Leggi di più
L'azienda ha risposto
Friendly and efficient The engineer arrived early which was great for us as most clients aren't in by then. We barely knew he was there except for the odd question he worked quickly and efficientl... Leggi di più
L'azienda ha risposto
Kenny our Chubb engineer always rings me to say he is going onsite and when he has finished. I am also kept informed of the fault and how it was fixed. Sanquhar Community Centre is not staffed so it i... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Installatore di sistemi di sicurezza
- anche in
- Fornitore di allarmi antincendio
- Fornitore di attrezzature antincendio
- Negozio di apparecchiature per la sicurezza
- Servizio di sicurezza
Scritti dall'azienda
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informazioni di contatto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Regno Unito
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
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12K recensioni
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Risposta di Chubb Fire & Security UK
Dear Fadi,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The technician turned up on time and…
The technician turned up on time and was very efficient.
13 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Richard is an absolute pleasure to deal…
Richard is an absolute pleasure to deal with and a real credit to Chubb. It’s always lovely to see a familiar face, and knowing that Richard has been looking after us for years makes such a difference. He is consistently friendly, polite, professional and genuinely a breath of fresh air.
There is something really reassuring about having the same person return year after year and knowing you can rely on the same excellent standard of service every time. Richard is a great example of how much a familiar face, a positive attitude and a genuine commitment to customer service means.
19 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Heather,
Thank you for your wonderful review for Richard! We appreciate your kind words and are thrilled to hear about the positive experience with our engineer that you have consistently received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Alan as usual was very helpful & on time
13 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Mrs Moussalli,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Staff as always helpful and respectful…
Staff as always helpful and respectful of being in a residential property
13 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Melinda,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Marjorie,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good service
13 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
James was efficient and pleasant to…
James was efficient and pleasant to have in my home
20 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Vicki,
Thank you for your wonderful review for James! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
All very efficient as always
All very efficient as always. Thank you
20 ottobre 2026
Non scritta su invito
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
We have a friendly
We have a friendly, polite gentleman who carries out our checks and he is very helpful too.
10 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Susan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
I found the customer advisor to be…
I found the customer advisor to be extremely efficient and my appointment was booked within minutes
19 ottobre 2026
Non scritta su invito
Risposta di Chubb Fire & Security UK
Dear G L Parker,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Prompt and efficient
Prompt and efficient annual inspection of our domestic alarm system. Engineer was very professional.
10 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Eric,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good interaction with agent
Good interaction with agent, good result, achieved aim of call.
19 ottobre 2026
Non scritta su invito
Risposta di Chubb Fire & Security UK
Dear Bonzo,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Prompt and professional booking service
Prompt and professional response to arranging a service visit coupled with sensor relocation request. All requests efficiently catered for and arranged for time / date to suit me.
19 ottobre 2026
Non scritta su invito
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
non site operation disruption
I contacted Chubb to arrange our six-monthly intruder alarm inspection and maintenance visit. Saiqa was responsible for coordinating our site visit and was very helpful throughout the process.
She found a flexible appointment time that would minimise disruption to our operations. Her support and customer service were greatly appreciated.
19 ottobre 2026
Non scritta su invito
Risposta di Chubb Fire & Security UK
Dear Sakkarin,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
The chap was tidy & quick!
18 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
A very prompt reply from a very helpful…
A very prompt reply from a very helpful and friendly member of your staff.
19 ottobre 2026
Non scritta su invito
Risposta di Chubb Fire & Security UK
Dear Marilyn,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Steve,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
First class service as always from Andy.
16 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Mr Grath,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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