James arrived on time as arranged and was very thorough in testing the system including the battery life of all sensors. He explained everything he was doing and also mentioned the panic alarm. We dis... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
We made a mistake setting our alarm and couldn't reset it, risking annoying the neighbours by it going off in the middle of the night. A Chubb engineer came very promptly and solved the problem with o... Leggi di più
We had a fault come up on the alarm system , contacted the help desk who took all the details and said an engineer would ring within half an hour . The engineer rang within 5 minutes and rectified the... Leggi di più
L'azienda ha risposto
Initial response was poor in that the appointment of 9am was so delayed, I had to ask what was happening. We were then 1 hour late - no calls or explanation. My phone call enabled another engineer... Leggi di più
Dettagli dell'azienda
- Installatore di sistemi di sicurezza
- Fornitore di allarmi antincendio
- Fornitore di attrezzature antincendio
- Negozio di apparecchiature per la sicurezza
- Servizio di sicurezza
Scritti dall'azienda
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informazioni di contatto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Regno Unito
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Eccellente
10K recensioni
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Always a great servfice from the guys…
Always a great servfice from the guys that come out to us.
Thank you :)
1 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Jackie,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Valued customer,
Thank you for your positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Lee was excellent
Lee was excellent in making the experience really easy and explaining the changes that had taken place for the different extingushers that needed to be swapped.
8 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Marc,
Thank you for your wonderful review for Lee! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Colin,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Excellent, professional service…
I always get excellent service from Graham, my local Chubb engineer
7 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Joanne,
We are delighted to hear such positive feedback for our engineer. Graham! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
great service
Friendly, very knowledgeable engineer - always happy yo go the extra mile!
8 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Valued customer,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Friendly and efficient maintenance visit.
7 luglio 2026
Risposta di Chubb Fire & Security UK
Dear J Roe,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Dealt with my call quickly and…
Dealt with my call quickly and professionally. Thankyou. I didn’t catch your name so apologies about that but you had amazing customer service :)
7 luglio 2026
Non scritta su invito
Risposta di Chubb Fire & Security UK
Dear Ellie,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Although we consider your prices too…
Although we consider your prices too high, we cannot fault your Engineer Sean who always looks after us.
Very considerate and professional .
7 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Winston Ellis,
Thank you for your honest feedback.
We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
STAFF WERE VERY HELPFUL AND INFORMATIVE
27 giugno 2026
Risposta di Chubb Fire & Security UK
Dear Valued customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Your service representative was very…
Your service representative was very polite and carefull regarding our equipment.
30 giugno 2026
Risposta di Chubb Fire & Security UK
Dear Malcolm,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Polite helpful person on the phone
Polite helpful person on the phone. Very efficient.
7 luglio 2026
Non scritta su invito
Risposta di Chubb Fire & Security UK
Dear Liz,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
yearly service
The engineer came at the appointed time period and worked diligently to service my alarm system in a timely manner. Left everything in a clean and tidy position.
7 luglio 2026
Risposta di Chubb Fire & Security UK
Dear George,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer phoned me to confirm his…
The engineer phoned me to confirm his arrival time.
He was helpful and efficient.
7 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Colin,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
ChubbVisit
engineer arrived and got straight on with it . the job (changing a vibration sensor ) was completed in about 25 minutes. tested the alarm and went . all good
3 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Mark,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer explained the issues and…
Engineer explained the issues and suggested ways to resolve. was professional and efficient and left the work area clean and tidy. Very good service provided by James.
7 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Grace,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Rebecca,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Friendly engineer
Friendly engineer, helpful and prompt. Great service as usual from Chubb. Excellent customer service by phone too.
7 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Emma,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer sajid was great courteous…
The engineer sajid was great courteous and very helpful.
7 luglio 2026
Risposta di Chubb Fire & Security UK
Dear Marlene
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Glen Turner
The work done was good and the communication from the engineers was first class.
7 luglio 2026
Risposta di Chubb Fire & Security UK
Dear John,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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