problems with new alarm system showing alert.Phoned our engineer who advised us that to try and reset system this unfortunately failed and as it was late at night we did not pursue any further.enginee... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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The engineer spent as much time as needed to check all sensors and equipment were working fine and batteries were replaced He explained a few tips about how to reset the system in case of unexpected... Leggi di più
L'azienda ha risposto
My original appointment was for 31st August, but Chubbs called to change it to 25th September, as I had erroneously been given an appointment for a bank Holiday. This I understood, of course. However,... Leggi di più
L'azienda ha risposto
As usual your technician was polite, friendly and carried out the service thoroughly fixing a couple of small problems. That Greg has been coming for several years means he knows our old system very... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Installatore di sistemi di sicurezza
- Fornitore di allarmi antincendio
- Fornitore di attrezzature antincendio
- Negozio di apparecchiature per la sicurezza
- Servizio di sicurezza
Scritti dall'azienda
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informazioni di contatto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Regno Unito
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Eccellente
11K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
really swift response and work was…
really swift response and work was completed with no disruption to the yard .
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Stuart,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Efficient engineers
Easy to make the appointment and the engineer who dd the job was extremely efficient and helpful.
21 agosto 2026
Risposta di Chubb Fire & Security UK
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendatiofeedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Craig,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Dave the engineer as always was great…
Dave the engineer as always was great checked everything with no disruption to our work.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Kevin,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good communication and easy to organise…
Good communication and easy to organise the visit. Fast efficient service
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Kate,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
I have a very good working relationship…
I have a very good working relationship with both fire and security engineers so when i have an issue it is dealt with professionally and promptly
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Gary.
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Prompt attendance and a very helpful…
Prompt attendance and a very helpful and polite mechanic
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Carol,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Gillian,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Sent a final demand
Sent a final demand - nothing to do with site, wrong address and wrong company. Chubb yet to respond
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Mr Weaver,
We are very sorry to hear about the issues you faced with the final demand that was sent to you. This is not reflective of our service standards. We would appreciate the opportunity to address these concerns and rectify the situation.
Please contact us directly at GB_TrustPilotReplies@Chubbfs.com so we can assist you further.
Sincerely,
The Chubb Fire and Security Team
The staff are very friendly and helpful
25 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Caroline,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
always courteous & respectful
always courteous & respectful, lovely gentleman who comes tour premises.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Pauline,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Very professional operative
Very professional operative, he was very thorough and methodical in checking every one of our extinguishers.
Checking the date of service on each item.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Barry,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
SEND MY BLOODY INVOICE FOR ANNUAL…
SEND MY BLOODY INVOICE FOR ANNUAL SERVICE EARLIER THIS YEAR, TOTALLY FED UP HAVINGBTO JUMP THROUGH HOOPS TO CONTACT YOU... Chris whitley
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Mr Whitley,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Engineer was really effective and very…
Engineer was really effective and very helpful
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear JJ & VJ Reed Ltd,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer was great
The engineer was great, came quickly and thoroughly explained what had happened and what he did to fix it - All was fixed quickly.
25 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Shay,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
The recent fire extinguisher and AED…
The recent fire extinguisher and AED servicing visit went well. The engineer arrived on schedule, worked efficiently, and completed the inspection and servicing of all units without disruption to site operations. He was particularly helpful throughout and fully complied with site rules and procedures.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Alan,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Nice guy pleasant and quick
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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