James arrived on time as arranged and was very thorough in testing the system including the battery life of all sensors. He explained everything he was doing and also mentioned the panic alarm. We dis... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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James arrived on time as arranged and was very thorough in testing the system including the battery life of all sensors. He explained everything he was doing and also mentioned the panic alarm. We dis... Leggi di più
L'azienda ha risposto
We made a mistake setting our alarm and couldn't reset it, risking annoying the neighbours by it going off in the middle of the night. A Chubb engineer came very promptly and solved the problem with o... Leggi di più
We had a fault come up on the alarm system , contacted the help desk who took all the details and said an engineer would ring within half an hour . The engineer rang within 5 minutes and rectified the... Leggi di più
L'azienda ha risposto
Initial response was poor in that the appointment of 9am was so delayed, I had to ask what was happening. We were then 1 hour late - no calls or explanation. My phone call enabled another engineer... Leggi di più
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Regno Unito
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Alarm fault fixed next day.
No fuss, no mess, problem solved.
Polite engineer diagnosed problem & fixed it.
Great service.
Engineer was helpful, knowledgeable and courteous.
Appt booked 09-12am. He arrived at 4.45pm but only 'phoned once at 11.45 stating he would be on site by 3pm. No problem, but would have liked a 2nd call when he knew he couldn't make 3pm.
Otherwise very satisfied.
Easy to organise appointment. Polite, friendly and efficient service.
Professional and friendly engineer. Conducted the remedial and verification work promptly.
Professional friendly operative who did the annual service exactly on time and with no issues.
A friendly and efficient service was provided by Chubb's engineer.
Engineer arrived promptly and corrected the problem.
Timothy as usual was extremely helpful. It is always a pleasure to see him.
Astrid Baxter
Had more problems with Chubb alarms in two years than others company’s in 15 years
Good time keeping
Excellent product knowledge when questioned on on going alterations to our building re repositioning af extinguishers
I am very satisfied with the work of Chubb and have every confidence in their expertise.
Simon is a great technician – very efficient and considerate and really helpful.
Unexpected pro visit. Great decision. Thanks Chubb for your service. Peber bakery of Scorrier in Cornwall.
We made a mistake setting our alarm and couldn't reset it, risking annoying the neighbours by it going off in the middle of the night. A Chubb engineer came very promptly and solved the problem with our panel in house. I added that I had had trouble with my Android Texecom application since it had installed itself an upgrade. The engineer said, that's not my area of competence (I was very grateful for his honesty on that). He rang the Texecom engineer but after several attempts, we couldn't resolve the issue over the phone. Daniel, the Chubb engineer, said he would call out a Chubb Texecom expert, which he did. An engineer arrived the following day, today, fixed the app on my phone and added my husband's phone. Excellent. Very pleased.
Mike was on time and knows the site. Very thorough and helpful.
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