After our security system broke down mid-afternoon and a phone call to Head Office. Positively the call was answered, logged and passed over to our regular Chubb service engineer who got to us withi... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Damian as usual did our yearly Service check. He is very reliable and did an excellent job. Chubb look after our Alarm System very well and are professional, helpful and responsible and keep us inform... Leggi di più
L'azienda ha risposto
Friendly and efficient The engineer arrived early which was great for us as most clients aren't in by then. We barely knew he was there except for the odd question he worked quickly and efficientl... Leggi di più
L'azienda ha risposto
Kenny our Chubb engineer always rings me to say he is going onsite and when he has finished. I am also kept informed of the fault and how it was fixed. Sanquhar Community Centre is not staffed so it i... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Installatore di sistemi di sicurezza
- anche in
- Fornitore di allarmi antincendio
- Fornitore di attrezzature antincendio
- Negozio di apparecchiature per la sicurezza
- Servizio di sicurezza
Scritti dall'azienda
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informazioni di contatto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Regno Unito
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Eccellente
12K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Always on point and helpful.
13 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Trevor our local engineer is very…
Trevor our local engineer is very efficient and helpfull
14 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Quick attendance
21 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Mr Roger Pickard,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Took 2 attempts to get through
Took 2 attempts to get through; cut off at last moment. But staff member was charming. I think new system is still teething.
21 ottobre 2026
Non scritta su invito
Risposta di Chubb Fire & Security UK
Dear Mr Julian Ware,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite the issue with the new system. Your feedback is valuable to us, and we will use it to improve our processess in the future.
If you have any further comments or need assistance, please feel free to contact us.
Best regards,
The Chubb Fire and Security Team
Excellent service and clear explanation
21 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Mr Atkinson,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good communication and reliable service.
14 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Helen,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer was very helpful and…
The engineer was very helpful and polite in explaining the service he carried out.
21 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Very professional and friendly…
Very professional and friendly engineer. No probs at all.
20 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Mrs Shirley Foster,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Our engineer from Chubb is great!
Our engineer from Chubb is great. He is always helpful, polite and gets the job done!
14 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our engineer was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Paula,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good service
The gentle man that comes Richard is friendly reliable comes early when children are not in school does what he has to do and goes such nice guy he also knows the school so he knows where all the equipment is he needs to check couldn’t say a wrong word about him
13 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Miss Rigg,
Thank you for your wonderful review for Richard! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
A Friendly service engineer with great…
A Friendly service engineer with great knowledge of our system
21 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Dean,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Quick and easy
21 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
very compete
The Technician that came was very competent with the work that he was doing and very polite
21 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Pat,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Engineer was polite and helpful
Engineer was polite and helpful. But I had some requests, and I am still waiting for feedback.
14 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Mr Mike Williams,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service from our engineer, despite the delay in the feedback from your requests. Your feedback is valuable to us, and we will use it to improve our processess and ensure timely service in the future.
If you have any further comments or need assistance, please feel free to reach out to us at GB_TrustPilotReplies@Chubbfs.com
Best regards,
The Chubb Fire and Security Team
Some how you managed to cancel my…
Some how you managed to cancel my contract you have not explained how or why this happened
All now reinstalled
Thank you
Ps very happy customer. For last30 years! Even longer at my business premises
10 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
Thank you for sharing your experience. We are glad to hear that you are happy with the service received over the last 30 years!
We are truly sorry to hear about your disappointing experience with our customer support regarding your contract This is not the standard of service we aim to provide. Please accept our sincere apologies.
If you have any further comments or need assistance, please contact us directly at GB_TrustPilotReplies@Chubbfs.com so we can assist you further.
Best regards,
The Chubb Fire and Security Team
Really thorough and knowledgible
14 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great service
20 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Tracey,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
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