problems with new alarm system showing alert.Phoned our engineer who advised us that to try and reset system this unfortunately failed and as it was late at night we did not pursue any further.enginee... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
The engineer spent as much time as needed to check all sensors and equipment were working fine and batteries were replaced He explained a few tips about how to reset the system in case of unexpected... Leggi di più
My original appointment was for 31st August, but Chubbs called to change it to 25th September, as I had erroneously been given an appointment for a bank Holiday. This I understood, of course. However,... Leggi di più
L'azienda ha risposto
As usual your technician was polite, friendly and carried out the service thoroughly fixing a couple of small problems. That Greg has been coming for several years means he knows our old system very... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Installatore di sistemi di sicurezza
- Fornitore di allarmi antincendio
- Fornitore di attrezzature antincendio
- Negozio di apparecchiature per la sicurezza
- Servizio di sicurezza
Scritti dall'azienda
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informazioni di contatto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Regno Unito
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Eccellente
11K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Chubb Fire & Security UK
Dear Mr Rickard,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Good
The engineer that came to service our system was prompt, efficient and respectful of the visitors we had staying at the time the loud burst of sound as short as possible.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Service call
Call was booked in advance so knew the engineer was attending site .Arrived as stated the previous day the engineer was very professional and carried out his visit with minimal disruption also very courteous , efficient & had good knowledge of his job
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Jim,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Professional, competent, and reliable fire safety provider
Following a major office refurbishment, we needed to review our fire strategy. Andrew, the fire engineer for our area, found the best solutions to accommodate our requests while remaining fully compliant with safety regulations. Chubb proved to be a professional, competent, and reliable fire safety provider.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Francesca,
Thank you for your wonderful review for Andrew! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good service
The man came on time, did what he needed to do quickly and efficiently. Sent his report within an hour. Was very pleasant and polite.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Janine,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
The communication from Chubb's and the …
The communication from Chubb's and the regular engineer arrived on time, was polite and got on with the job.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Ashwin,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Gordon,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The engineer was excellent, but Chubb are pricing out
The engineer was excellent.
The cost of the service is not representative of the service received.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Mr Walsh,
Thank you for sharing your experience. We are thrilled to hear about your positive experience with our engineer. Your feedback is valuable to us, and If you would like to discuss with a member of our team, please reach out to us at GB_TrustPilotReplies@Chubbfs.com
Best regards,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Very quick and helpful service
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Steve,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Professional service & details of…
Professional service & details of system explained fully.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Glaister does a brilliant job
Glaister does a brilliant job. Straightforward and competent, very respectful (we work from home) and he knows our setup now so it’s very efficient.
He’s a great representative of your company.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Marc,
Thank you for your wonderful review for Glaister! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Arrived on time and was very helpful.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Miss R Miller,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
really swift response and work was…
really swift response and work was completed with no disruption to the yard .
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Stuart,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Efficient engineers
Easy to make the appointment and the engineer who dd the job was extremely efficient and helpful.
21 agosto 2026
Risposta di Chubb Fire & Security UK
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendatiofeedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Craig,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback for our engineer! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Dave the engineer as always was great…
Dave the engineer as always was great checked everything with no disruption to our work.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Kevin,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
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