problems with new alarm system showing alert.Phoned our engineer who advised us that to try and reset system this unfortunately failed and as it was late at night we did not pursue any further.enginee... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
The engineer spent as much time as needed to check all sensors and equipment were working fine and batteries were replaced He explained a few tips about how to reset the system in case of unexpected... Leggi di più
My original appointment was for 31st August, but Chubbs called to change it to 25th September, as I had erroneously been given an appointment for a bank Holiday. This I understood, of course. However,... Leggi di più
L'azienda ha risposto
We have two of the best service engineers I could ask for in James Hubbard (fire) and Graham Beamson ( intruder cctv) Thay have both gone over and above to help keep my school safe and secure thanks... Leggi di più
Dettagli dell'azienda
- Installatore di sistemi di sicurezza
- Fornitore di allarmi antincendio
- Fornitore di attrezzature antincendio
- Negozio di apparecchiature per la sicurezza
- Servizio di sicurezza
Scritti dall'azienda
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informazioni di contatto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Regno Unito
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Eccellente
11K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Flexiblility in arranging the date and…
Flexiblility in arranging the date and time of the vist, followed quickly by the report.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Ian,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Always on time and efficient and knowledgeable
Always on time. Knows what he’s doing and happy with the alarm. Have had no problems with it
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear David,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service that you consistently receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Richard,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Jonathan Webster is a courteous and…
Jonathan Webster is a courteous and professional engineer and is a good ambassador for the company. He has always been most helpful in his dealings with us
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Stephen,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Brilliant service as always
called ahead of arriving in the agreed slot.
Quickly completed the work
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Andy,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Although there was some delay in the…
Although there was some delay in the engineer attending, I quite understood the pressure and of which the engineers are working and I felt they did the best to get to us as quickly as possible and sorted the problem and gave some good advice advice
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Dean,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite the slight delay in attending.
Your feedback is valuable to us, and we will use it to improve our processess and ensure timely service in the future.
If you have any further comments or need assistance, please feel free to contact us.
Best regards,
The Chubb Fire and Security Team
Fantastic
Fantastic! Chris is brilliant, he has serviced the alarm/installation for years. Plans appointments in advance, attends in advance of the time. Thorough and trusted
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Andy,
Thank you for your wonderful review for Chris! We are thrilled to hear about your positive experience with our engineer and the seamless service received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Good service.On time,and very thorough.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Mrs Clarkson,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Turned up on time
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Maggie,
We are happy to receive your feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Always an efficient service from making…
Always an efficient service from making the appointment, arrival on time, checks and any remedial work carried out promptly. Service Engineers are polite and workmanlike
20 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Nigel,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Great Service
The operative remembered unprompted to bring along a new outside bell and instal it. I was impressed - also just generally a very easy pleasant visit
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Irene,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Your staff was on time
Your staff was on time, very pleasant, knowledgeable and efficient
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear I Drysdale,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Lisette,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The Chubb rep was efficient and quick.
19 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Elizabeth,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Easy appointment system
Easy appointment system. Technician arrived on time.job completed satisfactory.
15 agosto 2026
Risposta di Chubb Fire & Security UK
Dear William.
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Didn't turn up for the appointment and…
Didn't turn up for the appointment and no phone call!!!!
18 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are truly sorry to hear about your disappointing experience with your latest appointment. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Routine service review
As usual your technician was polite, friendly and carried out the service thoroughly fixing a couple of small problems.
That Greg has been coming for several years means he knows our old system very well b
18 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Ian,
Thank you for your wonderful review for Greg! We are thrilled to hear about your positive experience with our team and the seamless service consistently received over the years. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
I find their agent helpful
I find their agent helpful, reliable and courteous. I like to have the same agent as it helps us to feel comfortable .
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Klant,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service that you consistently receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Had to wait to get our fire…
Had to wait to get our fire extinguishers booked in because the normal engineer had left the company, also have had to ask multiple times to put all fire extinguisher onto one contract / invoice and you cant even do that! Sure to say we will be cancelling your contract.
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are truly sorry to hear about your disappointing experience with our customer support. This is not the standard of service we aim to provide. Please accept our sincere apologies.
We would like to investigate this matter further and speak to you to help us be better in the future. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Very prompt response
Very prompt response , and problem seems to be resolved on first visit .
26 agosto 2026
Risposta di Chubb Fire & Security UK
Dear Alison,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
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