After our security system broke down mid-afternoon and a phone call to Head Office. Positively the call was answered, logged and passed over to our regular Chubb service engineer who got to us withi... Leggi di più
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Damian as usual did our yearly Service check. He is very reliable and did an excellent job. Chubb look after our Alarm System very well and are professional, helpful and responsible and keep us inform... Leggi di più
L'azienda ha risposto
Friendly and efficient The engineer arrived early which was great for us as most clients aren't in by then. We barely knew he was there except for the odd question he worked quickly and efficientl... Leggi di più
L'azienda ha risposto
Kenny our Chubb engineer always rings me to say he is going onsite and when he has finished. I am also kept informed of the fault and how it was fixed. Sanquhar Community Centre is not staffed so it i... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Installatore di sistemi di sicurezza
- anche in
- Fornitore di allarmi antincendio
- Fornitore di attrezzature antincendio
- Negozio di apparecchiature per la sicurezza
- Servizio di sicurezza
Scritti dall'azienda
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informazioni di contatto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Regno Unito
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Eccellente
12K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Friendly and efficient
Friendly and efficient
The engineer arrived early which was great for us as most clients aren't in by then. We barely knew he was there except for the odd question he worked quickly and efficiently and importantly did not have any negative impact on ourselves or the clients
22 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Rachel,
Thank you for your wonderful review for our engineer! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Altogether, a most professional and efficient service
Lawrence arrived at a time convenient for us and carried out the servicing efficiently and without any interference with other work being undertaken at the time. He also replaced some out of date equipment, without and fuss and gave advice on what else needed to be done by our own members.
Altogether, a most professional and efficient service.
21 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Alan,
Thank you for your wonderful review for Lawrence! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
prompt, efficient,polite
22 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Ron,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Guy was very professional (Richard)
Guy was very professional (Richard), explained what he was doing, we could let him come and go as he needed to and he knew the building well, which helps.
22 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Nick,
Thank you for your wonderful review for Richard! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Prompt arrival and fully explained what…
Prompt arrival and fully explained what was being done.
21 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Susan,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Dale the engineer was ver efficient and…
Dale the engineer was ver efficient and helpful
22 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Robert,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
James was on time and very polite and…
James was on time and very polite and efficient whilst servicing our fire equipment. He was also very respectful of our tenants apartments.
22 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Shakespare Lodge Accounts,
Thank you for your wonderful review for James! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Mr Martin,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Efficient service thankyou
22 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Sue,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
Corbin is always very professional
Corbin is always very professional, efficient and polite. A pleasure to deal with.
14 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for Corbin! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
replacement fire extingusture is too…
replacement fire extingusture is too expensive three times more i will buy them else where
21 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear David,
Thank you for your honest feedback. We are very sorry to hear about the issues regarding the replacement fire extinguishers.
If you have any further comments or would like to discuss this with a member of our team, please feel free to contact us directly at GB_TrustPilotReplies@Chubbfs.com
Best regards,
The Chubb Fire and Security Team
no wait on the phone and very efficient…
no wait on the phone and very efficient person immediately answered my question
21 ottobre 2026
Non scritta su invito
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
professional and friendly technician.
21 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Mitchell,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Mr Hill,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Joe is always punctual and polite
Joe is always punctual and polite. A credit to Chubb.
21 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for Joe! We are thrilled to hear about your positive experience with our team and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Spot on service…
The person who answered the phone was extremely pleasant and polite, and changed my appointment swiftly. spot on service!
21 ottobre 2026
Non scritta su invito
Risposta di Chubb Fire & Security UK
Dear Linda,
We appreciate your kind words! It's great to hear that our customer service team was able to resolve your issue quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
maintence service
Both staff that's were Ryan and Steve both were very good at all the jobs they did in the two weeks they were on site. The only thing that I would say is that we lost days because your staff were taken off our site to go else.
16 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Raytheon,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite the engineers taken off site. Your feedback is valuable to us, and we will use it to improve our processess in the future.
If you have any further comments or need assistance, please feel free to contact us.
Best regards,
The Chubb Fire and Security Team
Good,reliable service.
13 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Virginia,
Thank you for your positive feedback! We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Best wishes,
The Chubb Fire and Security Team
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