After our security system broke down mid-afternoon and a phone call to Head Office. Positively the call was answered, logged and passed over to our regular Chubb service engineer who got to us withi... Leggi di più
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Scopri cosa dicono le persone
Damian as usual did our yearly Service check. He is very reliable and did an excellent job. Chubb look after our Alarm System very well and are professional, helpful and responsible and keep us inform... Leggi di più
L'azienda ha risposto
Friendly and efficient The engineer arrived early which was great for us as most clients aren't in by then. We barely knew he was there except for the odd question he worked quickly and efficientl... Leggi di più
L'azienda ha risposto
Kenny our Chubb engineer always rings me to say he is going onsite and when he has finished. I am also kept informed of the fault and how it was fixed. Sanquhar Community Centre is not staffed so it i... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Installatore di sistemi di sicurezza
- anche in
- Fornitore di allarmi antincendio
- Fornitore di attrezzature antincendio
- Negozio di apparecchiature per la sicurezza
- Servizio di sicurezza
Scritti dall'azienda
Chubb is a leading provider of fire safety and security solutions and services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our employees in 200+ branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.0 million sites around the world. Chubb is a part of APi Group, a global, market-leading business services provider of safety and speciality services in over 500 locations worldwide.
Informazioni di contatto
Chubb House, Shadsworth Road, BB1 2PR, Blackburn, Regno Unito
- 03448791740
- UK_CustomerVoice@chubbfs.com
- chubbfs.com/uk-en
4,8
Eccellente
12K recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Arrived on time
Arrived on time
Courteous and efficient
Got the job done quietly and efficiently
20 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Brian,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Excellent service…
Sid was very professional and thorough and also extremely helpful in explaining things to me.
22 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
Thank you for your wonderful review for Sid! We are thrilled to hear about your positive experience with our engineer and the seamless service received. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
The engineer was very knowledgeable
The engineer was very knowledgeable, efficient and helpful.
22 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear David,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The Chubb technician was polite and…
The Chubb technician was polite and helpful, and arrived punctually for his visit.
21 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Richard,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
As efficient and helpful as ever!
20 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Julia,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Knew what he was doing
Knew what he was doing . Job done efficiently and skilfully.
Wore plastic over shoes .
Pleasant manner.
I felt confident in what he was doing
22 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Peter,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Extremely helpful…
The lady I spoke to was extremely helpful, she was able to fulfil my request during the call and we had an engineer on site within a few hours. Great service!
22 ottobre 2026
Non scritta su invito
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Service engineer was very polite.
22 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Maggie,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Raji is the best always
22 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Kenan,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Excellent service
Excellent service! Also very efficient at sending us an item we needed for the fire alarm. Thanks Jayden.
15 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Donna,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
The service was presumably OK as it was…
The service was presumably OK as it was routine. The engineer replaced the battery which, he informed me, was a routine necessity every five years. He left the old battery with me without any indication on what I should do with it. The Council says I can't put it in my black bin. I have not experienced this problem before. Can you assist?
15 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Neville,
Thank you for sharing your experience. We are glad to hear that you are satisfied with the service, despite the issue with the battery.
We would like to investigate this matter further and make things right. Could you please provide your contact details or reach out to us at GB_TrustPilotReplies@Chubbfs.com
Thank you for bringing this to our attention.
Best regards,
The Chubb Fire and Security Team
Routine service but
Routine service but, owing to power cuts previous week, engineer most helpful with guidance and info and how to reset.
15 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Pauline,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Your engineer arrived as agreed and…
Your engineer arrived as agreed and quickly checked the system - all good
15 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We appreciate your kind words! It's great to hear that our engineer was able to complete the work quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
Damian local Service Provider Oxford Area as usual did our yearly Service…
Damian as usual did our yearly Service check. He is very reliable and did an excellent job. Chubb look after our Alarm System very well and are professional, helpful and responsible and keep us informed with times of arrival. I would highly recommend Chubb. They give a personal service from Office to Service appointment. 10 stars and counting. Thank you. John and Clare Stein. Oxford.
22 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear John and Claire,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service that you consistently receive. Your recommendation means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Efficient & friendly engineer
Carried out work effectively and efficiently.
Always friendly and helpful engineers.
21 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Helen,
Thank you for your wonderful review! We are thrilled to hear about your positive experience with our team and the seamless service received. Your feedback means a lot to us.
Should you need further assistance, please don’t hesitate to reach out.
Best regards,
The Chubb Fire and Security Team
Work completed to a high standard and a…
Work completed to a high standard and a friendly service.
15 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear John,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Risposta di Chubb Fire & Security UK
Dear Andrew,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
James was brilliant very efficient
15 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Malsis Hall,
We are delighted to hear such positive feedback for our engineer! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
GREAT JOB.NO CONCERN
15 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Valued Customer,
We are delighted to hear such positive feedback! We strive to provide an excellent experience for all of our customers and your feedback inspires us to continue providing this service for our customers.
Best wishes,
The Chubb Fire and Security Team
Pleasantly surprised with excellent response & attitude
Unsure about leaving a message for a return call, however came back next day, lovely person helped tremendously & very satisfied with the outcome !
20 ottobre 2026
Risposta di Chubb Fire & Security UK
Dear Christopher,
We appreciate your kind words! It's great to hear that our customer service team was able to assist you quickly and efficiently. We strive to provide the best service possible, and your feedback encourages us to keep up the good work.
Thank you for choosing Chubb Fire and Security!
Sincerely,
The Chubb Fire and Security Team
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