Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Remote access A big thank you to Lamont at CCTV Direct Leeds I was having some difficulties with a customers camera set up and Lamont was able to log on remotely and give me a tutorial regar... Leggi di più

Valutata 5 stelle su 5

This company is heads and shoulders above other support companies I get. Can’t fault them at all. Lamont spend time sorting IP address out for several cameras onto a Hanwha system and was superb and s... Leggi di più

Valutata 5 stelle su 5

Their customer service is first class. I've had so much help from before purchasing to getting my system u and running and helpful tips to boot. Really pleased with my experience so far

Valutata 5 stelle su 5

Spoke to Lamont regarding a rare faulty camera, wasn’t 100% on purchase date if it was in warranty or not. Lamont found my order, quickly diagnosed the issue and said it needed to be replaced under w... Leggi di più

Dettagli dell'azienda

  1. Negozio di apparecchiature per la sicurezza

Scritti dall'azienda

We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.


Informazioni di contatto

5,0

Eccellente

TrustScore 5 su 5

3K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

5,0

Tutte le recensioni

(3000)

350 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent pre and post sales service.

I have purchased a number of items from this company and the service has always been excellent.

My latest interaction was with technical support.

Lamont went above and beyond, liasing with the product manufacturer to resolve the issue.

I suggest checking the site you are looking at as there is another online company with an almost identical name.

The company associated with this review are based in Leeds.

5 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Tech Support Lamont to the rescue!

Yet again CCTV Direct Tech Support has exceeded expectations. Lamont has remotely resolved a customers commercial system which was failing to connect after they interfered with their router. No drama, no hastle, all up and running again with no fuss

4 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

ex support team

Lamont Marshall one of CCTV Direct technical support staff, was excellent in restoring my CCTV system via remote access. He was professional, knowledgeable, and extremely efficient, quickly diagnosing the issue and getting everything back up and running. His clear communication and calm approach made the whole process easy and stress-free. I would highly recommend Lamont and the CCTV Direct team to anyone needing reliable technical assistance.

27 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Order received next day

Order received next day. Had to call Tech
helpline to set system up.
Daniel Lee was fantastic very pleasant and professional. Great customer service and support. Recommend this company anytime.

22 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

I couldnt get my head around a…

I couldnt get my head around a particular issue with the way a system was set up at a customers house.
Well i know a guy who could, Spoke to Lamont based in Leeds, not the first time ive spoken to Lamont, He was able to remote connect with the system and sort it out in no time at all.
This guy is like an Oricle, no idea how he does it, but im glad he does.
Thumbs up.

14 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Bought an Ajax alarm system - Good experience.

Purchased an Ajax alarm system along with extras from CCTV Direct recently, the web site is easy to navigate plus there are links in the products to the specifications and other details. Prices are very competitive and delivery was made by DPD in less than 24 hours which was pretty quick. They also have a technical helpline that I did use which for me is a bonus, not least considering their pricing is so good - check out the coupon sites though as they seem to have discount vouchers available quite frequently. Yes I do recommend them, they're both fair and friendly.

5 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

INCREDIBLE AFTERCARE SERVICE

INCREDIBLE AFTERCARE SERVICE

Daniel was knowledgable, professional and so helpful - he logged into a problematic camera that was locked out on the wrong password; he changed the password and ensured all was operating correctly.

All done in a matter of minutes and with a cheery disposition.

Fabulous aftercare service for their high quality products.

100% recommended

12 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

As technology moves on at speed it’s…

As technology moves on at speed it’s such a comfort when the person on the other end of the phone can give technical support, Lamont at cctv direct went over and above to assist me in getting my camera system working and back on track, as their technical support team is excellent I will always purchase equipment from them.

12 gennaio 2026
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più