Remote access A big thank you to Lamont at CCTV Direct Leeds I was having some difficulties with a customers camera set up and Lamont was able to log on remotely and give me a tutorial regar... Leggi di più
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This company is heads and shoulders above other support companies I get. Can’t fault them at all. Lamont spend time sorting IP address out for several cameras onto a Hanwha system and was superb and s... Leggi di più
Their customer service is first class. I've had so much help from before purchasing to getting my system u and running and helpful tips to boot. Really pleased with my experience so far
Spoke to Lamont regarding a rare faulty camera, wasn’t 100% on purchase date if it was in warranty or not. Lamont found my order, quickly diagnosed the issue and said it needed to be replaced under w... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Informazioni di contatto
Unit 3 Scala Court, LS10 1JD, Leeds, Regno Unito
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
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Lamont in tech support is always spot…
Lamont in tech support is always spot on, whether it's a BIG or small issue, and it makes me feel confident when a problem arises, Lamont has got my back.
Keep up the great Tech support.👌👍
Excellent pre and post sales service.
I have purchased a number of items from this company and the service has always been excellent.
My latest interaction was with technical support.
Lamont went above and beyond, liasing with the product manufacturer to resolve the issue.
I suggest checking the site you are looking at as there is another online company with an almost identical name.
The company associated with this review are based in Leeds.
Tech Support Lamont to the rescue!
Yet again CCTV Direct Tech Support has exceeded expectations. Lamont has remotely resolved a customers commercial system which was failing to connect after they interfered with their router. No drama, no hastle, all up and running again with no fuss
Top technical support
Top technical support . Fast and very helpful. Proper technical knowledge.
Lamont used his magic touch like a tech wizard.
Excellent technical support as always
Excellent technical support as always, quick to achieve a resolution, really happy with CCTV Direct and their support team
Great service yet again.
Great service yet again.
Many thanks Lamont for your help!
ex support team
Lamont Marshall one of CCTV Direct technical support staff, was excellent in restoring my CCTV system via remote access. He was professional, knowledgeable, and extremely efficient, quickly diagnosing the issue and getting everything back up and running. His clear communication and calm approach made the whole process easy and stress-free. I would highly recommend Lamont and the CCTV Direct team to anyone needing reliable technical assistance.
Another great experience today
Another great experience today - Lamont as normal
got it all sorted - thanks speak soon
Order received next day
Order received next day. Had to call Tech
helpline to set system up.
Daniel Lee was fantastic very pleasant and professional. Great customer service and support. Recommend this company anytime.
I couldnt get my head around a…
I couldnt get my head around a particular issue with the way a system was set up at a customers house.
Well i know a guy who could, Spoke to Lamont based in Leeds, not the first time ive spoken to Lamont, He was able to remote connect with the system and sort it out in no time at all.
This guy is like an Oricle, no idea how he does it, but im glad he does.
Thumbs up.
The best CCTV company in the world
The best CCTV company in the world. Lamont in technical is always very helpful and knowledgeable.
Brilliant. Diolch
Lamont in technical is always very…
Lamont in technical is always very helpful and knowledgeable
Lamont Marshall was very helpful with…
Lamont Marshall was very helpful with my problem :-)
Daniel Lee was brilliant
Daniel Lee was brilliant, really helpful and friendly. Very happy to help. Also lovely to talk to
Bought an Ajax alarm system - Good experience.
Purchased an Ajax alarm system along with extras from CCTV Direct recently, the web site is easy to navigate plus there are links in the products to the specifications and other details. Prices are very competitive and delivery was made by DPD in less than 24 hours which was pretty quick. They also have a technical helpline that I did use which for me is a bonus, not least considering their pricing is so good - check out the coupon sites though as they seem to have discount vouchers available quite frequently. Yes I do recommend them, they're both fair and friendly.
INCREDIBLE AFTERCARE SERVICE
INCREDIBLE AFTERCARE SERVICE
Daniel was knowledgable, professional and so helpful - he logged into a problematic camera that was locked out on the wrong password; he changed the password and ensured all was operating correctly.
All done in a matter of minutes and with a cheery disposition.
Fabulous aftercare service for their high quality products.
100% recommended
As technology moves on at speed it’s…
As technology moves on at speed it’s such a comfort when the person on the other end of the phone can give technical support, Lamont at cctv direct went over and above to assist me in getting my camera system working and back on track, as their technical support team is excellent I will always purchase equipment from them.
Door bell firmware
had issues with old firmware... all sorted. Nice work
Lamont always is always confident and…
Lamont always is always confident and usully succeeds sorting a query
Thanks
Derek Windle
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