Remote access A big thank you to Lamont at CCTV Direct Leeds I was having some difficulties with a customers camera set up and Lamont was able to log on remotely and give me a tutorial regar... Leggi di più
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This company is heads and shoulders above other support companies I get. Can’t fault them at all. Lamont spend time sorting IP address out for several cameras onto a Hanwha system and was superb and s... Leggi di più
Their customer service is first class. I've had so much help from before purchasing to getting my system u and running and helpful tips to boot. Really pleased with my experience so far
Spoke to Lamont regarding a rare faulty camera, wasn’t 100% on purchase date if it was in warranty or not. Lamont found my order, quickly diagnosed the issue and said it needed to be replaced under w... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Informazioni di contatto
Unit 3 Scala Court, LS10 1JD, Leeds, Regno Unito
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
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Can’t believe they provided all the…
Can’t believe they provided all the support they did free for free, very quick to respond and helped finish technical side of the camera installation. Thanks Daniel.
Lamont and CCTV Direct once again…
Lamont and CCTV Direct once again helped us with a technical problem with one of our NVRs. As always, he was very pleasant to talk to and got the job done quickly and professionally. Great service every time.
Had forgotten password contacted…
Had forgotten password contacted technical dept asked me to send serial number of my recorder by WhatsApp replied immediately with possible codes from picking up phone to contact cctv to accessing my playback less than 5min amazing service thanks Daniel
long time customer of CCTV Direct
long time customer of CCTV Direct
as always tech support spot on and friendly.
A quick fix applied by Daniel
Adam in technical support 10/10
No matter the problem, it always gets resolved with these guys. Adam in technical support has been fantastic with helping me resolve an issue today. Thank you
I spoke to Dan today quite late in the…
I spoke to Dan today quite late in the day with an issue to change the settings on a particular camera that used intrusion detection facilities . However there was an issue with my pro app but Dan as usual got stuck in and helped me .
Thanks for all your help so late in the day.
Spot on after service
Difficult and wierd problem sorted out…
Difficult and wierd problem sorted out by Daniel, password conflicts, missing camera, Unv not being recognised, my network wasn't helping matters, all ok now.
Many thanks
Lamont from CCTV Direct was fantastic…
Lamont from CCTV Direct was fantastic when helping me out with an issue with my 32ch nvr had me sorted within minutes.
Great company to work with.
Daniel sorted out our devices remotely…
Daniel sorted out our devices remotely in a professional manner
Lamont saved the day again thank mate 😎
Lamont was very professional
Lamont was very professional and gʻ sorted out problem very quickly all the technicians are very good nothing seemed to be a bother. Really appreciate his help.
Its always effortless gtting help from…everyone and especially Lamont Marshall
It's always effortless getting help from CCTV. The speed in which problems are solved and their helpful nature is refreshing and rare in this day and age. It puts my own IT support providers to shame.
Lamont was so helpful
Lamont was so helpful, nothing seemed to be a bother. Really appreciate his help.
CCTV Direct Helped with NVR Settings
As always the team at CCTV Direct were quick to help with advice about setting up the Uniview NVR we were working on. Daniel pin pointed the setting that needed configuring and within minutes all was fine.
Many thanks David Ryan
Just purchased a new cctv camera
Just purchased a new cctv camera, having issue with seeing the live view on monitor. Call technical help desk, and just a click in a box required to resolve the issue , now up and running in 5 mins. Great technical support, very helpful staff. Plug and play very quick to set up.
Extremely helpful and sorted issues out…
Extremely helpful and sorted issues out quickly.
Excellent service
Thanks.
Carl
Help setting up NVR…
Great help from Daniel setting up new NVR. Thank you.
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