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Valutata 5 stelle su 5

Remote access A big thank you to Lamont at CCTV Direct Leeds I was having some difficulties with a customers camera set up and Lamont was able to log on remotely and give me a tutorial regar... Leggi di più

Valutata 5 stelle su 5

This company is heads and shoulders above other support companies I get. Can’t fault them at all. Lamont spend time sorting IP address out for several cameras onto a Hanwha system and was superb and s... Leggi di più

Valutata 5 stelle su 5

Their customer service is first class. I've had so much help from before purchasing to getting my system u and running and helpful tips to boot. Really pleased with my experience so far

Valutata 5 stelle su 5

Spoke to Lamont regarding a rare faulty camera, wasn’t 100% on purchase date if it was in warranty or not. Lamont found my order, quickly diagnosed the issue and said it needed to be replaced under w... Leggi di più

Dettagli dell'azienda

  1. Negozio di apparecchiature per la sicurezza

Scritti dall'azienda

We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.


Informazioni di contatto

5,0

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TrustScore 5 su 5

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5,0

Tutte le recensioni

(3000)

350 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Technical support

Would just like to say if your thinking about getting cctv then this company is the one to definitely buy your system from as the product speaks for its self right piece of kit and the technical team are 10/10 twice now I’ve had a couple of technical issues and a guy called Lamont resolved them both quick time and can’t do enough for you not often you come across technical support as good so definitely a 👍 from me would highly recommend this company CCTV Direct 💯

23 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

I've had support from CCTV DIRECT since…

I've had support from CCTV DIRECT since 2018. Numerous reasons to call for help and always resolved by them with good humour and professionalism. Dan give me advice last week on how to expand our security cameras using most of our existing equipment. Very grateful for their help would recommend them based on my 8 years of experience

13 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Great staff & Company

Dan, Matthew, Millie, Lamont just a few of the people I’ve had the pleasure of dealing with at CCTV Direct over the last few years. Nothing is to much trouble and as a company CCTV direct are so far out in front of any other supplier we use. Friendly, unbelievably helpful and always there in our times of need. 5* from us at L Wilson Security Ltd

20 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing support

I had a video loss issue, and Daniel Lee solved it. He was determined to find the cause and would not rest until he did. It's so good to have a technician who knows what he is doing and will work hard to resolve an issue.

Absolutely delighted with Daniel’s support.

20 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

I’m delighted to give a hearty Five…

I’m delighted to give a hearty Five Star rating to CCTV Direct and in particular special mention for Daniel Lee who was able to log in to diagnose and fix two cameras which had stopped working. The process was carried out quickly and without charge, and in an extremely friendly and professional manner.
Look no further than this company for any surveillance equipment. Above and beyond during every interaction with them. Thanks again.

18 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Had an issue with my cameras and not…

Had an issue with my cameras and not working. I called the help line and they went through everything on the phone with me. I am not very tech savvy but they made it idiotic proof, all cameras are working now. They even showed me to set the images in order . Can not fault excellent service start to finish.

9 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

I’ve been using CCTV Direct for a while…

I’ve been using CCTV Direct for a while now and the service is spot on every time. Matthew and the team consistently go above and beyond — knowledgeable, responsive and actually understand the technical side rather than just reading from a script.

Matthew is always on point with tech support, quick to resolve issues and happy to offer proper advice when needed. The products are reliable, well-priced and delivered without hassle.

Solid company, solid support — exactly what you want when you’re on site and need things to work first time. Highly recommended.

26 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

CCTV FAULT

Rang in for some assistance and Lamont took over remotely and completed the task in hand no bother….top man and reliable as usual.

20 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

I have never known service like this…

I have never known service like this EXCEPTIONAL is an understatement!!! I acquired an commercial installation I was able to sort the NVR by myself but because the cameras had an unknown password DAN spent all afternoon sorting this problem remotely.. DAN is top of my XMAS list ! Bravo CCTV direct your staff are a life saver

19 febbraio 2026
Non scritta su invito

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