This company is heads and shoulders above other support companies I get. Can’t fault them at all. Lamont spend time sorting IP address out for several cameras onto a Hanwha system and was superb and s... Leggi di più
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Their customer service is first class. I've had so much help from before purchasing to getting my system u and running and helpful tips to boot. Really pleased with my experience so far
Yet again, excellent help and advice from firstly Lamont and then Daniel in sorting out an issue with the ez Station software which appears to have been primarily designed to ruin your day... Or I'm j... Leggi di più
Spoke to Lamont regarding a rare faulty camera, wasn’t 100% on purchase date if it was in warranty or not. Lamont found my order, quickly diagnosed the issue and said it needed to be replaced under w... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Informazioni di contatto
Unit 3 Scala Court, LS10 1JD, Leeds, Regno Unito
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
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Massive shout out to Lamont and Matthew…
Massive shout out to Lamont and Matthew for helping me out on Friday. Very Patient and professional helping us to overcome the technical problem very quickly. Thank you.
Excellent customer service
An excellent and thoroughly professional service carried out by Adam. My NVR problems were quickly sorted. His knowledge of the products and how they operate is second to none. Speaking to Adam on the phone was above and beyond, patient and understanding with simply one objective. To get me sorted.
5 star service from a 5 star company
5 star service from a 5 star company ! As always Lamont had me up & running in no time 👌👌👌👏👏👏👏
Excellent service once again.
Wireless link to a garage with two…
Wireless link to a garage with two cameras was causing a problem but Daniel from CCTV Leeds was able to log into the system and advise on the problem
Well done Daniel and the Tec guys at CCTV direct
Excellent back up
Paul
I Just had to mention…
I had the pleasure in speaking to Daniel Lee last week. HIs whole demeanour was excellent, He was willing to help beyond expectations, he really is a credit to your company and I suspect right in line with the Companies Brand and Ethos. I could not have had a nicer pleasant humorous engagement with him. HE sorted out everything for me. 10/10 and that’s rare! I would recommend him for a mention. THank you
Lamont Marshall…
I would like to thank Lamont Marshall from CCTV Direct technical team for his assistance with a problem we had with one of our recently installed CCTV cameras, he was very professional and polite as always and within a few minutes had rectified the problem. We always have a positive experience when having to contact CCTV Direct, be it the sales team who are always helpful and point you to the best product for your requirements or the Technical team.
Steve Bastian "Technical Director" Aztec Securities
Have installed many Uniview CCTV…
Have installed many Uniview CCTV Systems over the years, occasionally an issue arises that doesn't make sense - such was the need to Lamont, one of the Tech Support guys. He logged in to the system saw what I was getting at, contacted the manufacturer who were aware of the issue on some models - sent a firmware upgrade - system updated, issue fixed. Thats the sort of service you need in the field, CCTV Tech support are second to none. Thank you - again!
great service and fast delivery.
great service and fast delivery.
a special shout out to Adam and Lamont who went above and beyond to sort out a technical issue.
Great after-sales support
Been using CCTVDirect for several years now and the after sales support is second to none. Had an issue with a PTX camera, and "Lamont Marshall" gave us the assistance we need with a speedy response. Thoroughly recommended.
Lamont
Lamont
Is one of the nicest guys you could ever want to help with a tech problem.
Always brilliant as all the guys there ..
The best back up in the industry by far.
Regards Kev
Safeguard security Systems Doncaster.
CCTV Direct, first class :)
We use CCTV Direct for all off our CCTV requirements.
Great knowledgeable team and always ready to go the extra mile.
The team in tech are second to none and the communication is first class.
Why go anywhere else!
Chris Tricks
General Manager
Aeon Electronic Protection Systems Ltd.
Very helpful with CCTV issue
Lamont was very helpful in solving a CCTV issue I had.
Great service as always from technical…
Great service as always from technical support at CCTV Direct
Many thanks Dan and Lamont for all your…
Many thanks Dan and Lamont for all your help, Dan even met me on route after finishing work with a replacement NVR. Thanks for your continued support over the 20 years guys. James @ Mettech AV
As always you these guys sorted my…
As always you these guys sorted my problem swiftly and with out any fuss
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