CCTV Direct Recensioni 

What an brilliant company to deal with. Had a few setup issues that I couldn't sort on my own and had to contact them directly. Dealt with Lamont who was able to sort my issues within minutes. Lamont also sorted a faulty camera which was replaced without question. As I've said brilliant company to deal with excellent servive and wouldn't hesitate in recommending them to anyone.

Daniel from the support team went above and beyond today to resolve an issue we were having with a new PTZ camera. Could not fault the service at all and I always learn something new and useful when speaking to the team! Great work guys! Matt in sales is also a diamond!

All the tech staff are absolutely priceless very helpful under lots of pressure from us installers .

Massive thank you .
Sales team & acounts are allso top quality 👌

Contacted CCTV Direct with regards to some technical advice about their products. Lamont was very helpful and knowledgeable.
Excellent service as always.

Called the Tech-team with a cctv issue and I was greeted by Lamont, who handled my call quickly and effectively, so I could return to my customer with the solution to getting their system back up and running. It’s a great comfort to know you have the team at CCTV Direct in support for when it’s needed, which gives me and my customers peace of mind when we complete installations.

As always the tech team provide expert advice every time. Lamont and Daniel are really knowledgeable guys.

As always Daniel exceeded expectations with accurate and speedy response

Thanks Daniel

I recently purchased a CCTV system from CCTV Direct and couldn't be happier with the service I received.

The delivery was excellent – everything arrived quickly, well-packaged, and exactly as ordered. What really stood out, however, was the outstanding support provided by Adam Jarrett throughout the process.

Adam was incredibly knowledgeable, professional, and patient when helping me set up the system. He took the time to answer all of my questions, guided me through the installation and configuration, and made sure everything was working perfectly. His customer service was second to none and made what could have been a complicated setup straightforward and stress-free.

I would highly recommend CCTV Direct to anyone looking for quality products backed by exceptional customer support. Thanks again to Adam for going above and beyond – a truly first-class service from start to finish.

Adam Jarrett, and his team, were amazing, he and this company is hugely helpful, super quick response time, highly knowledgable and solve problems quickly and smoothly. Honestly a rare find for a company that provides quality goods, super fast delivery and post sales help well beyond what I expected (and beyond what they were obliged to offer!). Honestly, skip Amazon and go with these guys, they answer calls, with “Hiya (name)!” and just go above and beyond. Adam and Lamont, you deserve pay raises. Many, many thanks. Lillyputt Minigolf

Adam was fantastic, got me in to my locked NVR, updated it and set it all back up for me including resetting the password.
Brilliant work.

I've reviewed the CCTV again, and once again it confirms what I already knew. What a fantastic company! Their customer service is second to none, and I wouldn't hesitate to recommend them.
Barriecars Ltd Dunsville

Lamont was very knowledgeable, helpful, friendly and patient whilst working through some very complicated technical coding issues. I have been using CCTV Direct for about 3 years now and think say they are a really top performing company who will become big.
Their kit is good quality and reasonably priced. The sales staff are really helpful and friendly. Their customer care is unusually good compared to a lot of organisations nowadays.. I can fully recommend them.

The customer and technical service from Daniel Lee was exceptional. I had been trying for ages and his skill and expertise in solving my problem was fabulous.
Very easy to get in touch with and he remoted in to my computer and evrn made a spreadsheet for easier use.
Brilliant!

Quick response from a personable member of staff, who knew the technology well, understood the problem and was totally supportive in finding a solution. Great follow up - this is exactly the sort of service other companies seem incapable of offering - that customers - current and potential - are looking for. Highly recommended.

"I am writing to express my sincere appreciation for the outstanding service provided by Daniel Lee from CCTV Direct. Daniel's determination to resolve my issue was truly commendable. Once again, he quickly identified the problem and rectified it in no time at all. His expertise and efficiency are greatly valued. Thank you, Daniel!"

Great quality service as always. Thanks for the help.

I called CCTV Direct Technical Support with a UniView networking question. The call was answered promptly by Daniel Lee who then went on to answer my question immediately with the perfect solution.

I will be purchasing the equipment specified as it will save me a lot of time, and money.

As always, great services from Technical Support.

Many thanks

Dan was, as always, extremely helpful and went beyond what you would expect to sort my problem out. A great guy to have available to sort out any camera system if you run into difficulties. I have purchased 3 systems from cctvdirect and will soon be looking for number 4 and Dan is the man to help set it up. Congrats on the expected arrival of little Dan

Adam identified my problem but there was nothing he could do from his end but advise. I have always found your technicians go out of there way to solve problems over and above, always a happy experience a delight to deal with

Absolutely fabulous service, Lamont and Adam reconfigured system to allow access point in outer buildings, really impressed with knowledge and service. Would highly recommend 👍