This company is heads and shoulders above other support companies I get. Can’t fault them at all. Lamont spend time sorting IP address out for several cameras onto a Hanwha system and was superb and s... Leggi di più
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Their customer service is first class. I've had so much help from before purchasing to getting my system u and running and helpful tips to boot. Really pleased with my experience so far
Yet again, excellent help and advice from firstly Lamont and then Daniel in sorting out an issue with the ez Station software which appears to have been primarily designed to ruin your day... Or I'm j... Leggi di più
Spoke to Lamont regarding a rare faulty camera, wasn’t 100% on purchase date if it was in warranty or not. Lamont found my order, quickly diagnosed the issue and said it needed to be replaced under w... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
We are CCTVdirect, we started our journey back in 2007 and have since become one of Europe’s leading CCTV & security distributors. At CCTVdirect, we do things differently, our main focus is the customer, and offering a service from start to finish which is head and shoulders above our competition. We do this through concentrating on a few simple elements, our solutions & our team. We’re at the forefront of the industry, always researching new solutions and developing our offering in this fast-paced technology sector. We pride ourselves on our hand-picked team, from technical specialists to industry-leading account managers, you can rest assured you’re in safe hands with CCTVdirect. We’re Yorkshire born and bred and proud of it, so if you’re in the area, pop in for a proper Yorkshire brew and we’ll show you exactly why we’re the right supplier for you.
Informazioni di contatto
Unit 3 Scala Court, LS10 1JD, Leeds, Regno Unito
- 01132337070
- salesteam@cctvdirect.co.uk
- cctvdirect.co.uk
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Very prompt service from the support…
Very prompt service from the support guys and the sales teams. We have been using CCTV direct for a number of years and we will continue to user them.
Warranty swap
Spoke to Lamont regarding a rare faulty camera, wasn’t 100% on purchase date if it was in warranty or not. Lamont found my order, quickly diagnosed the issue and said it needed to be replaced under warranty. 2 minutes on the phone.
Went straight to trade counter and replaced with brand new camera no questions asked. Customer sorted in the same afternoon and system back to full service. 2 happy customers!
Amazing customer service from Lamont…
Amazing customer service from Lamont Marshall! He was extremely knowledgeable and immediately addressed and resolved the issues we were experiencing. I highly recommend CCTV direct.Thank you so much, Lamont, for your excellent support!
Lamont was really helpful and patient…
Lamont was really helpful and patient working through a technical challenge with a network change, he worked through various changes with me until the solution was found. Thanks again.
Had a question on recording storage
Had a question on recording storage, spoke to Lamont and bang! All sorted in 2mins, never a problem getting support from Lamont and the team Top Draw :-)
Stolen Pick up Truck!
Stolen Pick up Truck!
Finaly the police attend 12 days after a £26000 Pickup is stolen off a dealership forecourt. Between Lamont and Daniel without my on site the lads down load the footage for the customer, insurance company and police. Crystal clear 4k images of the thief and the police had arrested him. Great gear and a great team.
Thank you very much.
This is an absolute brilliant company
This is an absolute brilliant company, and they are the only reason I buy my equipment here. They specialise in a few select, high-quality brands and know them inside out.A special shout-out to Adam Jarrett, who was my technical advisor on the phone. Adam is an absolute asset to this company; he knows my UNV system completely inside and out. Thanks to his incredible expertise, he always ensures my network is working perfectly and all settings are correct.Because of Adam and the team, I can leave my own house—or a customer's property—with 100% confidence, knowing that the network can be accessed securely from anywhere in the world. Thank you very much for the outstanding support. Highly recommended!
The service provided by Lamint
The service provided by Lamint, was as normal first class. He provided clear guidance and help, with exelant product knowlwdge.
Another perfect fix from Lamont…
Another perfect fix from Lamont Marshall thank you once again for your perfect service
Great knowledge of systems
Great knowledge of systems, all resolved in minutes
CCTV issues
Lamont and Daniel were extremely helpful in getting my cctv system back up and running including advising on what parts would make be required. They even WhatsApp’s me a video showing how to get the new cameras coo etc. can’t recommend highly enough. Will definitely be getting any cctv equipment I need in the future from these guys.
Spoke to Lamont first thing in the…
Spoke to Lamont first thing in the morning
Ref New Router just been installed
A perfect calm person to talk to
Resolved my concerns
Thank you
Lamont of tech support was …
Lamont was very helpful and knowledgable and resolved my camera issue in minutes. Together with the info provided by the sales team this firm provide an excellent service all round
Called CCTV Direct had problem with my…
Called CCTV Direct had problem with my cameras yet again they came up top notch sorted my problem out within minutes.
No waking ages on phone No taking to a computer.
Just good old humans answering phone.
Once again CCTV Direct delivered.
Simply the best
Simply the best every time i call they always help without exeption truly fantastic service over the last 15 years. Thank you
Needed support with a network…
Needed support with a network connection issue Lamont had it sorted in less than 5 minutes great service as always.
Ecellent product, sales team and great technical support!
From first contact with the Sales team - thank you Millie, through my purchase, prompt delivery and subsequent contact with both Lamont and Dan in the Technical Support Department, the team at CCTV Direct were professional, friendly, extremely helpful and knowledgeable.
Having worked in this field for a few years in the past, I would happily recommend anyone looking for CCTV and security kit to give the CCTV Direct team a call.
Thanks again for your help!
This is for adam Jarrett!
This is for adam Jarrett!
Always helpful, even i consider myself non technical and the way he helped, was amazing...thank you once again
Great customer service
Great customer service - Lamont was extremely helpful!
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