Every person I spoke to on the helpline was very helpful to solve a tricky problem needing repeated visits. Ultimately problem resolved by the excellent “Dan the drain man”. Worth the monthly fee for... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Providing you can convey the gravity of your situation over the phone I found both the Care Club personal and the boiler engineer first class and extremely response to my situation. The boiler needed... Leggi di più
Contact centre helpful, servicing is prompt. HOWEVER They don’t leave copies of servicing info and gas safety certificates. You have to ring and chase every document. Useless now that we legally hav... Leggi di più
Light fitting was broken in my daughters room, care club arranged within a week and Darren (electrician) arrived on time as per phone call prior. Happy with the communication and it was replaced quic... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.
Informazioni di contatto
Trigate, 210-222 Hagley Road West, Oldbury, B68 0NP, Birmingham, Regno Unito
- 0333 2412490
- reachout@careclub.co.uk
- careclub.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 16% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The plumber was excellent and solved…
The plumber was excellent and solved our leak on the day and arrived promptly.
The only negative was the time waiting on phone to report leak... maybe a few more call handlers would help speed this up?
Problem fix and very efficient service…
Problem fix and very efficient service provided.
Kitchen tap replaced
As my kitchen tap wasn’t repairable, Martin replaced it and that stopped the leak.
Contact with service very easy
Contact with service very easy. Representative pleasant and efficient. Service expedited and completed within two days as parts had to be ordered. Plumber efficient and caring. Happy with all aspects
Engineer arrived on time
Engineer arrived on time. He was very polite and professional throughout
The engineer was polite and efficient
I would have given a 5 star review if I…
I would have given a 5 star review if I had been able to get through to the service by phone quicker. I had left messages, sent a communication and had phoned all morning to no avail. Once I did get though the service was fantastic, I had a serious leak with my stopcock which was causing some anxiety. The Care Club organised a plumber who was at my property within an hour, identified the problem and was able to fix it. The plumber was very professional kept me up to date with what he was doing to resolve my issue. I would definately recommend the care club service
Found a fault.
Found a fault on Monday afternoon. Fitted new part Wednesday morning.
Very happy with that.
Engineer very good and polite and left…
Engineer very good and polite and left job clean and tidy thanks 😊
Initally I was told the engineer would…
Initally I was told the engineer would come to my mums who has dementia in the afternoon. I went to work in the morning only to receive a text the engineer was on his way and will be at the property at 9:30. Unfortunately I was an 1hr away and had to contact the carer to come earlier. This caused a lot of issues.
Immediate response, poor service in the home
Immediate response, then left dangling, several calls, waited in two whole days unresolved broken tap. Make arrangements for suitable time slot altered each time. I would rather pay a plumber a premium price than be messed around as much as I was with this.
Tap nowhere near like for like, fitted and for some reason removed supporting screws for sink and loosened the sink from the wall.
Which meant another return appointment, telephone support very helpful. Plumber they used unreliable.
I had an electrical problem and rang up…
I had an electrical problem and rang up customer service who arranged a same day visit and sorted out the issue….. all in real time with minimum fuss and maximum results.
BRILLIANT
Reliable and Thorough
The engineer was thorough and speedy. I can recommend Rightio. Thank you.
Job well done
The job was rescheduled twice but I was informed well in advance.
The plumber was pleasant and helpful. Fixed the problem to my satisfaction.
Plumber arrived as promised
Plumber arrived early morning and completed job as she has on a couple of occasions in the past. A reliable and trustworthyservice
I have an account with CareClub and I…
I have an account with CareClub and I have used them a few times now. They are excellent and can get engineers out quickly. Would definitely recommend.
Blocked toilet pan sent out rightio…
Blocked toilet pan sent out rightio charged over 300 pounds and now paying 10 pounds per month for 18 months which im told i cant cancel rightio took my toilet pan out to unblock it and resealed it with the most awful yellow sealant looks terrible
Emergency visit
I had an emergency visit and the plumber attended within a few hours of me contacting yourselves. He was efficient and professional and recieved a phone call to be sure all was okay and reassuring i could call back if it happened again. Thankyou
Engineer arrived within the time slot…
Engineer arrived within the time slot and was pleasant at all times.
He was efficient and thorough .
Excellent job 😀
They will not pay for boiler repairs
They will not pay for boiler repairs, and charge you excessively for repairs they force you to pay for. Total Rip Off merchants
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