Every person I spoke to on the helpline was very helpful to solve a tricky problem needing repeated visits. Ultimately problem resolved by the excellent “Dan the drain man”. Worth the monthly fee for... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Providing you can convey the gravity of your situation over the phone I found both the Care Club personal and the boiler engineer first class and extremely response to my situation. The boiler needed... Leggi di più
Contact centre helpful, servicing is prompt. HOWEVER They don’t leave copies of servicing info and gas safety certificates. You have to ring and chase every document. Useless now that we legally hav... Leggi di più
Light fitting was broken in my daughters room, care club arranged within a week and Darren (electrician) arrived on time as per phone call prior. Happy with the communication and it was replaced quic... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
When you choose Care Club, you choose peace of mind. We believe all households deserve local, responsive and quality service at affordable price. Our professional, highly-skilled engineers are just a phone call away, and our team is focused on delivering a premium experience 365 days a year.
Informazioni di contatto
Trigate, 210-222 Hagley Road West, Oldbury, B68 0NP, Birmingham, Regno Unito
- 0333 2412490
- reachout@careclub.co.uk
- careclub.co.uk
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 16% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very efficient service
The engineer came out the day after we reported the problem. He even phoned to let us know when he would be with us on the day.
He repaired the U bend with very little fuss and leaving no mess behind.
Would recommend Care Club to anyone.
Very happy with the whole experience
Very happy with the whole experience. Job was completed quickly and efficiently the following day. Customer Care were friendly and polite in booking the job and the plumber was also friendly and took the time to explain the solution. We were kept informed at every step regarding his arrival.
Took over 2 weeks to get my toilet…
Took over 2 weeks to get my toilet flush. Phoned up on 16th July was told they couldn't come until the 21st of July July then told on the morning should of come there wasn't anyone to come as the workmen had phoned in sick and it would have to rebook for them to fix it which it was arranged for 24th July where a lovely gentleman came out but was very apologetic that he could only do a temporary repair as a new part was needed and he didn't want to leave a wheelchair user without a toilet and he would or the part right away and it should be here the following monday/Tuesday. Still had arrived on the Wednesday so phoned to see where it was to be told it still hadn't arrived and didn't know when it would arrive or fitted it i told them was discusting to have to wait this long especially as a wheelchair user and I certainly wouldn't be recommending Care Club to my friends in the future. Finally it was fixed on the 30th july by the gentleman who came the first time a extremely unhappy customer.
Great service from Care Club
Great service from Care Club
Helpful, knowledgeable & kept me updated every step of the way
Care Club Is it Worth it …………
Although the plumber was a little after the scheduled timeline he was really friendly and efficient. Done within the hour gave us lovely feedback with regard to the job he carried out for us. He was a great advert for Rightio Plumbers and the care club. Worth the monthly outlay for peace of mind. Yes it was worth it!
Service was prompt
Service was prompt, very pleasant technician.
Service completed.
Office staff also pleasant and very helpful.
Spares needed were ordered and fitted 24 hrs later
Very happy with the Service.
Very happy with job done.
efficient approach
efficient approach by engineer who was caring, helpful and valued the customer
Very thorough service
Prompt arrival; a very keen young engineer that provided an extremely thorough boiler service. please send him again next time.
Good experience and quick response
Good experience and quick response
Easy to make appointment at a…
Easy to make appointment at a convenient time.
Advance notice of exact time within allocated time slot. A friendly , efficient and courteous engineer. Tidy worker, job completed in a timely fashion. Thank you
Excellent service throughout
Excellent service throughout. The initial phone call was handled very well, with a timely appointment scheduled the next day with a sensible time slot. At the appointed time, Bill, the electrician, was superb. It was one of the best service experience in a long while.
Sharp practice and intimidation
This company only sends you one email before automatically renewing your policy which ties you to a contract for 1 year. They don't send any reminders or other notifications that the price is increasing. They do not respond to your emails, chatbot messages or letters you send them but are very quick to send you threatening letters and texts. I do not recommend them at all. They're all about getting your money.
Small job made difficult as I had bought the wrong sized seat.
Although I had bought the wrong toilet seat, so it wouldn't fit without moving the toilet.
Joseph was quite prepared to go and buy a new seat that would fit my toilet, and proceeded to fit it in place so effortlessly.
thank you so very much
Brilliant service
Brilliant service. Engineers are highly knowledgeable.
Plumbing team you can count on
We had a partially blocked drain, as well as crack pipe.
The Care Team always show up when scheduled - are friendly, helpful, knowledgeable and honest. It is so nice to have a plumber option you know you can count on! That includes both the field team and the admin support team.
Great service
Great service. Efficient, friendly and sorted out my issues. It’s good that you are given notice when the engineer has finished his last job and is heading to your house b
Friendly chap did my boiler service
Friendly chap did my boiler service
This was easy to book on my policy
I would highly recommend the care club. They have helped me out more than once 😊
Very efficient polite plumber
Very efficient polite plumber
Job done everything left tidy would recommend this company. Thank you Ethan
Care Club / Rightio - new boiler & power flush
Care Club / Rightio company have been a pleasure to deal with. Zaheer has kept me informed and updated throughout the process. Super informative and helpful, always calling at times agreed, following up with emails where requested, he couldn't have been more helpful. Shahid the Engineer; and his apprentice, who came to the property were equally as polite and efficient, competing the work in one day by working well into the evening. Highly experienced, kept me informed throughout the day, no mess or inconvenience, a really positive experience. Highly recommend!!
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