Book Instructor Recensioni 

1663
•
TrustScore 4.5 su 5

4,4

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Valutata 3 stelle su 5

It was good because they sorted everything for you. However it did take a long time to get a new instructor after the first one could no longer do lessons. Also they didn’t give the new instructor the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

After being matched with an instructor, Seb Abbasi, lessons were arranged quickly and with ease. I was provided by plenty of extra resources by Seb and I was able to pass first time after only 9 les... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I found Lee Moore through BookInstructor.co.uk and had 10 hours of driving lessons with him. I passed my driving test first time. Lee was very patient, calm, professional and supportive throu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Rubia is a very relaxed and complementary instructor. I think highlighting where I was doing well really helped me learn which is better than other instructors I have had who often say something along... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Autoscuola
  2. anche in
  3. Centro per esami della patente
  4. Scuola guida

Scritti dall'azienda

We make it easier for learner drivers to find available driving instructors in their local area. Book lessons using our booking system and save the hassle of sending out enquiries to fully booked driving instructors.


Informazioni di contatto

4,4

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,4

Tutte le recensioni

(1663)

324 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Tina was very helpful and friendly!

Tina was great and very helpful with advising me with my booking!

5 marzo 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Gregor,

Thank you for your kind 5* review, we will pass the great feedback onto Tina.

Kind Regards
Book Instructor

Valutata 5 stelle su 5

Highly recommend, fast responses

Fast response and managed to rearrange my theory test to be sooner with no issues. Great help from Sarah who works there, very trustworthy company. Highly recommend

5 marzo 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Koray,

Thank you for taking the time to leave us a review, we really appreciate it.

Kind Regards
Book Instructor

Valutata 5 stelle su 5

I had a very great instructor (Mohamad…

I had a very great instructor (Mohamad Bay), he was very kind and patient throughout the lesson period. I highly recommend him to anyone who’s interested in driving, with or without experience.

4 marzo 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Vonjosh,

Thank you for taking the time to leave us a great review.

We really appreciate the feedback about Mohamad and we're sure he'll be thrilled with your recommendation.

Kind Regards
Book Instructor

Valutata 5 stelle su 5

The instructor I was matched with was…

The instructor I was matched with was fantastic, I received a test date in my local area within 6 weeks and they provide loads of helpful information and videos to guide you through the process.
I would definitely recommend this company to everyone from beginners to people just needing a little fine tuning.

2 marzo 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Maisie,

Thank you for your kind review.

We really appreciate the feedback and we're thrilled that you you were happy with your instructor, test date and services provided.

Kind Regards
Book Instructor

Valutata 5 stelle su 5

My instructor was amazing

My instructor was amazing. Could’ve done it without him.

26 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Nathan,

Thank you for taking the time to leave us a 5* review and congratulations on passing your test!

Kind Regards
Book Instructor

Valutata 4 stelle su 5

Booked me a great instructor who helped…

Booked me a great instructor who helped and pushed me to pass my test first time.
We had a plan and we stuck to it. Best feeling ever.
Would recommend

27 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Stephen,

Thank you for your review, we really appreciate the feedback.

Congratulations on passing your test first time, we're really happy for you!

Kind Regards
Book Instructor

Valutata 5 stelle su 5

Sarah was very helpful and quick in the…

Sarah was very helpful and quick in the response when I sent an email on the test booking. Great communication whenever I have had to email this company.

27 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hello,

Thank you for your great review, we really appreciate you taking the time to leave us valuable feedback.

Kind Regards
Book Instructor

Valutata 5 stelle su 5

Tina was professional in all her…

Tina was professional in all her interactions with me

27 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hello,

Thank you for taking the time to leave us a review. We really appreciate the 5* feedback and will pass this onto Tina.

Kind Regards
Book Instructor

Valutata 5 stelle su 5

Fantastic customer service

Fantastic customer service at Book Instructor. I had forgotten to apply a discount code when purchasing one of their courses so I booked a call with a customer service rep. I spoke to Tina who was incredibly helpful and advised the code could still be applied, I would just need to email the admin team. I did that and Sarah responded very quickly and processed a refund equivalent to the discount code. 5-star service. Gives me very high confidence that my driving experience with them will also be great! Thank you

26 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Samuel,

Thank you for your great 5* review, we really appreciate the feedback and we're looking forward to helping you pass your test!

Please don't hesitate to get in touch if you need any further assistance.

Kind Regards
Book Instructor

Valutata 1 stelle su 5

An absolute waste of money

Paid a ton of ££ for them to help me arrange my exams faster, help with studying & revision materials, and arrange driving lessons. The exam was booked on the only date I gave as unavailable, then told I had to rebook myself. The “live tutorial” instructor was 45 mins late to an hour long class, waited over 4 months to start lessons and never received them. I would give no stars, but they did refund my money when I asked, minus £40 for the theory test fee (which is fair). Def not worth it.

25 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Heather,

I have requested some information from you via Trust Pilot so that I can look into your booking and respond.

Kind Regards
Book Instructor

Valutata 5 stelle su 5

Great company thanks for all the help…

Great company thanks for all the help and I passed 🎉

24 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hello,

Congratulations on passing your test, that is brilliant news! We are really pleased that you chose us to help you get on the road.

Kind Regards
Book Instructor

Valutata 5 stelle su 5

Straight forward system very helpful to…

Straight forward system very helpful to guide you and quick to book tests, the instructor they provide me was not the best but you have the option to change and free of charge without problems If you want i quick and straight forward opportunity to get or driving license try book instructor. The people work in here ‘customer service’ they are great. Thank you guys

24 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Solange,

Thank you for your great feedback, we really appreciate.

We're happy that you found changing your instructor quick and straight forward, it's exactly how we want all of our customers to feel about using our service.

Kind Regards
Book Instructor

Valutata 4 stelle su 5

Long wait for lessons due to the lack…

Long wait for lessons due to the lack of instructions. Very fast and informative replies from Sarah which is highly appreciated.

24 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hello,

Thank you for taking the time to leave feedback for us.

There are some areas of the UK where instructors are in high demand which can cause a delay with some bookings, we know how frustrating this can be so we are recruiting instructors in those harder to allocate areas to help improve our service for all customers across the UK.

Kind Regards
Book Instructor

Valutata 5 stelle su 5

The app has been really he’ll and they…

The app has been really he’ll and they are quick to get back to you. I was having problems with booking test Olivia helped me real quick.
Thank you soo much

23 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Riya

Thank you for taking the time to leave us a review. We're thrilled you're happy with our service.

Kind Regards
Book Instructor

Valutata 4 stelle su 5

I passed so I suppose the method works

18 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Eli,

Congratulations on passing your test — that’s fantastic news!

Thank you as well for taking the time to leave a review. We really appreciate your feedback.

Wishing you all the best with your driving!

Valutata 3 stelle su 5

Adequate

Useful for booking a driving test but unable to find me an instructor in a reasonable time frame, most likely due to a shortage in my area. Prices are also a little high. Sarah from customer service was very helpful.

20 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Matt,

Thank you for taking the time to leave us a review. We appreciate all feedback and we are very sorry that we were unable to help allocate an instructor for you. We are working on recruiting instructors in those harder to allocate areas.

Please don't hesitate to get in touch if there is anything we can help with regarding your test.

Kind Regards
Book Instructor

Valutata 5 stelle su 5

Excellent support from Sarah

had a great experience with Sarah. She was incredibly kind, patient, and supportive throughout the whole process. She helped me successfully change my driving lessons from manual to automatic, which made a huge difference for my confidence and progress.

19 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Nurrash,

Thank you for your 5* review, we really appreciate the feedback. Please don't hesitate to get back in touch if there is anything else that we can help with.

Kind Regards
Book Instructor

Valutata 5 stelle su 5

Very fast and getting me a driving test…

Very fast and getting me a driving test booked and great app will definitely recommend this 10/10

17 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Katie,

Thank you for your feedback. We really appreciate the 5* review.

Kind Regards
Book Instructor

Valutata 4 stelle su 5

Bad company good instructors

Company were not very helpful and after a 6+ month wait didnt get me a faster test despite any advertising they did suggesting a 4-12 week lead time ( charged an extra fee for this too).

However the instructor I had was very good - Jahanzheb Anjum. Was very professional and friendly and did his best to help me where possible and taught me well leading to me passing my test :)

17 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Ali,

I have requested some further information so that I can look into your booking with us and provide a response.

If you would prefer to get in touch with us directly, please email admin@bookinstructor.co.uk

Kind Regards
Book Instructor

Valutata 5 stelle su 5

Good customer service

Good customer service

17 febbraio 2026
Non scritta su invito
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Risposta di Book Instructor

Hi Blessings,

Thank you for your 5* review, we really appreciate it.

Kind Regards
Book Instructor

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