It was good because they sorted everything for you. However it did take a long time to get a new instructor after the first one could no longer do lessons. Also they didn’t give the new instructor the... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
After being matched with an instructor, Seb Abbasi, lessons were arranged quickly and with ease. I was provided by plenty of extra resources by Seb and I was able to pass first time after only 9 les... Leggi di più
L'azienda ha risposto
I found Lee Moore through BookInstructor.co.uk and had 10 hours of driving lessons with him. I passed my driving test first time. Lee was very patient, calm, professional and supportive throu... Leggi di più
L'azienda ha risposto
Rubia is a very relaxed and complementary instructor. I think highlighting where I was doing well really helped me learn which is better than other instructors I have had who often say something along... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
We make it easier for learner drivers to find available driving instructors in their local area. Book lessons using our booking system and save the hassle of sending out enquiries to fully booked driving instructors.
Informazioni di contatto
Adamson House, M20 2YY, Didsbury, Manchester, Regno Unito
- admin@bookinstructor.co.uk
- bookinstructor.co.uk
4,4
Eccellente
2K recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Marzia was so incredible
Marzia was so incredible, positive and taught me exactly what I needed for my test. Went through 2 different instructors who were nowhere as good as her. Passed first time with only 4 lessons prior
26 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hi Senada,
Congratulations on passing your test!
Thank you for taking the time to leave us a 5* review, we really appreciate it and we're sure Maria will be thrilled with your lovely comments.
Kind Regards
Book Instructor
Answered straight away and helped very…
Answered straight away and helped very well.Sarah was very kind and helpful.
26 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hello,
Thank you for leaving a 5* review, we really appreciate it!
Kind Regards
Book Instructor
Risposta di Book Instructor
Hi Tia,
Thank you for your 5* review!
We really appreciate your feedback and will be sure to pass it on.
Warm regards,
Book Instructor
Sarah was friendly and professional
Sarah was friendly and professional. Timely response to my queries.
23 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hi EB,
Thank you for your 5* review.
We really appreciate your feedback and will be sure to pass it on.
Warm regards,
Book Instructor
I had a great experience with Book…
I had a great experience with Book Instructor. Everytime I contacted them, they were quick to respond. They were very helpful in allocating me to an awesome Instructor; Rhiannon Pegge. Rhiannon was patient and very professional, and that made it easy for me to pass my practical test.
19 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hi Oluwatoyin,
Thank you for your 5★ review.
We appreciate your feedback and will be sure to pass it on.
Warm regards,
Book Instructor
Olivia h is the goat
I was lost in what was happening after passing my theory I sent an email and within 24 hours got a response telling me all about what’s happening from a lovely lady Olivia much appreciated from her she has been lovely to deal with
21 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hi,
Thank you for your kind review.
We appreciate your feedback and will be sure to pass it on.
Warm regards,
Book Instructor
Very quick and helpful answers to everything I ask
As an ADI new to bookinstructor I have found them to be very helpful in answering all of my queries very quickly and I look forward to working with them. It has been Sarah M who has been helping me and I'm very happy with her quick and comprehensive replies, I recommend this company
20 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hi,
Thank you for your 5★ review.
We’re very pleased to hear this and will pass your feedback on.
Warm regards,
Book Instructor
At the beginning of my lessons I did…
At the beginning of my lessons I did not have a good experience with the company because it took me a while to realise that I was not booked for test .But thanks to my instructor Colin Basham for making it look even better I recommend him to the company his expertise are excellent.
4 novembre 2025
Non scritta su invito
Risposta di Book Instructor
Hi Enos,
Thank you for leaving us a review. We really appreciate you taking the time to provide feedback.
I'm thrilled that you had a great experience with Colin and that this has helped changed your initial opinion of our service. We will always work to find a resolution and ensure that our customers are happy and pass their test!
Kind Regards
Book Instructor
EXCELLENT TUTORING FROM MR MOHHAMED BAY…
EXCELLENT TUTORING FROM MR MOHHAMED BAY TO ME. HE TUTORED ME INTO DEVELOPING MY CONFIDENCE IN DRIVING. HE MADE ME BELIEVE IN MYSELF, MY DRIVING SKILL IMPROVED. I WENT FOR MY DRIVING TEST WITH CONFIDENCE AND I PASSED ON MY FIRST TEST. SO PROUD OF MYSELF AND THE GREAT POSITIVE PERSON-CENTRED TUTORING SUPPORT AND TRAINING FROM MR MOHHAMED BAY. I AM EXTREMELY GRATEFUL. THANK YOU SO MUCH.
17 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hi Chika,
Thank you for your 5★ review!
We really appreciate your feedback and are delighted to hear about your experience.
Warm regards,
Book Instructor
Olivia was dealing with my enquiry and…
Olivia was dealing with my enquiry and she was very helpful, efficient and very polite and friendly. She emailed me back very quickly and helped me sort my enquiry out so I definitely recommend them :)
18 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hello,
Thank you for taking the time to leave us a great 5* review, we really appreciate the feedback.
Kind Regards
Book Instructor
Unreliable and don’t respond
I purchased a fast-track driving course reference #1770113301 but have encountered multiple issues from the start. The online portal is not functioning correctly, as I am unable to respond to any messages. I was also provided with a contact number for the instructor, however it continually rang out. I left several messages, none of which have been returned.
Overall, this experience has been extremely unprofessional and unreliable, and I would strongly advise others to avoid this company. I am very dissatisfied with the service I have received and would like to request a full refund.
Please could someone contact me as soon as possible to resolve this matter.
18 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hello,
Thank you for taking time to leave us feedback. We are in contact with you via email regarding the issues you have raised. Your complaint has been escalated and a full response was sent to you via email this morning.
The messages that you have left have been on our sales line. We don't operate a call centre for existing bookings but we are available via email for all customer service enquiries.
We apologise that your instructor has not answered your calls. This has been raised with him and a complaint logged on his account, we do take issues such as instructors not responding to pupils seriously and we have contacted you to try and help resolve this.
Your log in has been reset and details of how to log in were also included in the email sent to you this morning. Please let us know if you are still experiencing issues with logging in.
We look forward to being able to resolve this for you and to get you on the road.
Kind Regards
Book Instructor
Very good customer service
From booking my driving lessons to driving test my experience with Book Instructor is absolutely incredible & smooth.
The customer service is outstanding & Thanks to Sara for her kind assistance. :) I will definitely recommend this company for smooth & hassle-free service.
17 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hi Jan,
Thank you for your very kind review, we really appreciate the feedback.
Kind Regards
Book Instructor
best service provider
Excellent customer service and quick reply, helpful for solving problems with great solution and support. Sarah on of the experts of customer service staff which i appreciate her excellent service and support
17 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hi Nuhoddin,
Thank you for your review, we really appreciate the feedback.
Kind Regards
Book Instructor
helpful
Very easy and efficient to get with an instructor and find both a theory test and a practical test. On top of that, the customer service was very kind and helpful, Olivia was able to deal with my issues and fix them quickly, very pleased thanks :)
17 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hi Ethan,
Thank you taking the time to leave us a review, we really appreciate it.
Kind Regards
Book Instructor
Sarah was quite helpful in getting my…
Sarah was quite helpful in getting my test date changed to a later date. Thank you very much.
6 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hi Ibukun,
Thank you for taking the time to leave us a 5* review, we really appreciate the feedback!
Kind Regards
Book Instructor
Tina
Tina , has been one of the helpful person to guide me through all my queries..
very prompt replies which saved my time..
thank you once again
15 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hi Niky,
Thank you for leaving us a 5* review, we're thrilled with the great feedback.
Kind Regards
Book Instructor
Highly recommend using book instructor…
Highly recommend using book instructor for your driving they make it so easy! they will book your tests and help organise exactly what you need, I have ADHD so this was important to me!
12 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hi Ella,
Thank you for taking the time to leave us a review.
We're really happy that we were able to help relieve some of the stress that comes with learning to drive and everything you have to organise. It's exactly the reason we started Book Instructor!
Kind Regards
Book Instructor
Risposta di Book Instructor
Hi Martyn,
Thank you for your 5-star review!
We wish you all the best on your driving journey.
Warm regards,
Book Instructor
Excellent Driving test platform
I was able to use book instructor and book a test quickly after failing my first test. They were reliable in finding a testing centre near me.
5 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hi Franklin,
Thank you for your 5*review!
We appreciate your feedback.
Warm Regards
Book Instructor
I have passed !!!😆😆😆 Amazing always…
I have passed !!!😆😆😆 Amazing always responds to your queries special thanks to Sarah who’s is always swift with her responses and gets you real solutions.
Thanks all it has been a good journey
5 marzo 2026
Non scritta su invito
Risposta di Book Instructor
Hello,
Congratulations on passing your test. We're thrilled to have been able to help you get on the road.
Kind Regards
Book Instructor
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.