I accidentally booked Gatwick parking for the wrong dates. When I received my flight tickets the day before departure, I realised my mistake. I cancelled the booking through their app, and they refund... Leggi di più
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Booking is dead easy. on arrival at the car park there is someone to greet you and tell you exactly what to do. Checking in is no problem and the reception staff are courteous and clear. Buses are usu... Leggi di più
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When we entered the car park, it wasn’t clear whether we were supposed to park in Zone A, B, or C. The signs were confusing from the start. When we came out, the exit signs were even more unclear, and... Leggi di più
L'azienda ha risposto
It was actually cheaper to park at the long stay Gatwick South car park than getting a return cab, it was so easy to book online plus a 15% discount, would definitely use again. Dates of booking 30th... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.
Informazioni di contatto
5th Floor, Destinations Place, RH6 0NP, Gatwick Airport, West Sussex, Regno Unito
- 0330 311 9566
- booking.gatwickholidayparking.com
4,6
Eccellente
4K recensioni
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Location was brilliant
Location was brilliant, really friendly service and extremely easy 5*
11 giugno 2026
Risposta di Gatwick Holiday Parking
Dear Jones
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the location brilliant, the service friendly and that it was easy to use, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Parking service at the airport was good…
Parking service at the airport was good no problems at all. The only problem I got is the directions given to get to the parking was wrong the post code given didn’t take you straight there it took you to the barriers near the drop off so I had to drive past the drop off and pay a £10charge the instructions they gave to get to the car park also said I will see a shell petrol pump on my right which wasn’t there, there was only a bp petrol pump so it was very confusing but I got there at the end.
12 giugno 2026
Risposta di Gatwick Holiday Parking
Dear Sukhveer
Thank you for taking the time to share your feedback regarding your recent experience with us.
We’re sorry to hear of the difficulties you’ve experienced when entering the drop off area by mistake when looking for our car park and for the impact this had on your journey at Gatwick.
Should you wish to discuss this further our Times24 Customer Services Team will be more than happy to help, please visit www.times24.co.uk/contact-ustelephone or telephone 0345 050 7080 making sure to choose option 2 then option 1.
Kind regards
Gatwick Customer Services
Easy directions good location and…
Easy directions good location and pretty good value and buses came pretty quickly
13 giugno 2026
Risposta di Gatwick Holiday Parking
Dear David
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the directions easy and the parking good value with a quick bus service and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Highly recommend
Very helpful staff and certainly trust worthy, used this company few times and never had anything less than great service
30 maggio 2026
Risposta di Gatwick Holiday Parking
Dear Michael
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the helpful, trustworthy staff and great service provided, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Brilliant
Brilliant, so easy staff fantastic, helpful courteous and efficient
Good job guys
12 giugno 2026
Risposta di Gatwick Holiday Parking
Dear Rickylangley
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how helpful and courteous our team are . We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to book Easy to drive to
Easy to book Easy to drive to. Quick handover of car keys, didnt wait long for bus to take to airport. Same on return.
Value for money.
12 giugno 2026
Risposta di Gatwick Holiday Parking
Dear Heather
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how quick the handover was. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Having pre booked online
Having pre booked online, l was concerned on the day when the automatic barrier didn't recognise my booking. I was eventually let in on a day ticket and had to explain the problem again at the time of exit. It was unessasarily stressful which defeated the whole purpose of pre booking.
7 giugno 2026
Risposta di Gatwick Holiday Parking
Dear Philip
Thank you for taking the time to share your feedback regarding your recent experience with us.
We're sorry to hear our barriers didn't automatically open when using our car park.
All of our barriers are expected to recognise a vehicle registration within 20 seconds and automatically lift when you have a pre-booking. We’re sorry this hasn’t been what you’ve experienced and for any stress this may have caused.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Risposta di Gatwick Holiday Parking
Dear Amanda
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and with how convenient and easy it is to book with us. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Gatwick Long Stay Car Park.
Easy to follow instructions. Plenty of empty spaces to use. Transport to the terminal was quick.
12 giugno 2026
Risposta di Gatwick Holiday Parking
Dear Mr Glen Scales
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found an available bay quickly at our car park, with a quick shuttle bus service also provided to the terminal building. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Friendly and reliable service and above…
Friendly and reliable service and above all good value for money
11 maggio 2026
Risposta di Gatwick Holiday Parking
Dear Anastasios Pitsikas
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to provide good value for money, as well as a friendly and reliable service. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Risposta di Gatwick Holiday Parking
Dear Antonio Migliuolo
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that our car park provided convenient access to/from the terminal building. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Excellent parking facilities and good…
Excellent parking facilities and good Customer Service.
29 maggio 2026
Risposta di Gatwick Holiday Parking
Dear Sherine
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park and staff to provide such an excellent service. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Good price and location for Gatwick…
Good price and location for Gatwick South parking, big car park, keep keys and bus arrived quickly!
12 giugno 2026
Risposta di Gatwick Holiday Parking
Dear Colette Chapman
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our car park to offer good value for money and a quick shuttle bus service to the terminal building. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Very good service.
27 maggio 2026
Risposta di Gatwick Holiday Parking
Dear Anthony Benton
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Good service but could do with a board…
Good service but could do with a board at airport end to say when next bus is coming as waited 35 mins
29 maggio 2026
Risposta di Gatwick Holiday Parking
Dear Stacey
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick, please rest assured we’ll share your comments regarding our bus service notifications with the relevant department. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Risposta di Gatwick Holiday Parking
Dear Sally Aytekin
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that our friendly onsite staff have provided a well organised and efficient service. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Risposta di Gatwick Holiday Parking
Dear Tracey Jones
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found it easy to pre-book and straightforward to use our parking services and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The whole process was easy
The whole process was easy - booking online, dropping keys off, boarding terminal buses etc.
27 maggio 2026
Risposta di Gatwick Holiday Parking
Dear Karen
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick and that you’ve found our parking services so easy to use from start to finish and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to place booking
Easy to place booking. Competitive price.
The name Gatwick Holiday Parking is confusing with its sister company. It’s also confusing when the location plan Long Term South Terminal does not state Gatwick Holiday Parking. How does one know the 2 companies use the same South Long Stay Car Park ???
30 maggio 2026
Risposta di Gatwick Holiday Parking
Dear Customer
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and that you’ve found it easy to book parking at a competitive price online, please rest assured we’ll share your feedback regarding our product name info with the relevant department. We look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Gatwick holiday parking
on check in with my vehicle found the staff not helpful I had made a mistake on departure time and wanted to correct it when the staff pointed it out to me but they said just leave it will be fine dident say anything else like enjoy your holiday etc there was no help with cases or with young parents with pushchairs we was dropped at north terminal about 10 minute walk away then when we returned from our holiday the coach stop was overwhelmed with people waitng for their pickup only being dissapointed that one small coach turns up saying the other driver is on a break this is 2am in the morning then arriveing at car collection the staff were unhelpful saying we owed 24hours parking even though explained about the situation when booked in they were very stern on us paying extra £15.00 even though i told them that book in forms are not clear anoth on times and I stated thats why you have flight numbers he said flight numbers mean nothing to them still insisted on us paying the extra 15 pound wasent even prepared to waiver ittold us where car was and that was that when getting in our car we noticed aircon had been turned on full driving mirror altered seat moved even though it was only moved few feet for parking. we will not be using this company again very dissapointed with the whole of the service
11 giugno 2026
Non scritta su invito
Risposta di Gatwick Holiday Parking
Dear Mrs Debra Gay
Thank you for taking the time to share your feedback with us.
I'm sorry to hear of your recent experience when using our Gatwick Holiday Parking car park.
We expect our staff to always remain polite and professional when interacting with our customers and this is especially true when customers need additional information or assistance. We’re truly sorry to hear this hasn’t been what you’ve experienced and we’ll ensure your feedback is shared with our Management Team.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
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