I accidentally booked Gatwick parking for the wrong dates. When I received my flight tickets the day before departure, I realised my mistake. I cancelled the booking through their app, and they refund... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Booking is dead easy. on arrival at the car park there is someone to greet you and tell you exactly what to do. Checking in is no problem and the reception staff are courteous and clear. Buses are usu... Leggi di più
L'azienda ha risposto
When we entered the car park, it wasn’t clear whether we were supposed to park in Zone A, B, or C. The signs were confusing from the start. When we came out, the exit signs were even more unclear, and... Leggi di più
L'azienda ha risposto
It was actually cheaper to park at the long stay Gatwick South car park than getting a return cab, it was so easy to book online plus a 15% discount, would definitely use again. Dates of booking 30th... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Gatwick Holiday Parking is located on the airport campus and offers the best value on-airport parking options to suit every budget. We offer a range of on-airport Valet parking options for passengers flying from both North and South terminals, that are just a short, free shuttle bus ride away from the terminals.
Informazioni di contatto
5th Floor, Destinations Place, RH6 0NP, Gatwick Airport, West Sussex, Regno Unito
- 0330 311 9566
- booking.gatwickholidayparking.com
4,6
Eccellente
4K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Booking on-line was easy
Booking on-line was easy and the number plate recognition barriers worked well on entry and exit. Only awarded 4 stars because of the cost.
2 giugno 2026
Risposta di Gatwick Holiday Parking
Dear Stewart
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding the parking easy to book with ANPR cameras on entry and exit and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Shit......
1 giugno 2026
Risposta di Gatwick Holiday Parking
Dear Rory
Thank you for taking the time to share your feedback regarding your recent experience with us.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Hello
Hello, is this car park same as Gatwick long stay car park? If yes it means we can take the keys with us ?
7 luglio 2026
Non scritta su invito
Risposta di Gatwick Holiday Parking
Dear Rebaz
Thank you for reaching out.
You are able to book all of or car parking facilities via the Gatwick Holiday Parking website and some service will allow you to keep your keys however some will be valet service where you would hand over your keys.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Easy peasy and a good price
1 giugno 2026
Risposta di Gatwick Holiday Parking
Dear Sure Lock Homes
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and a good price, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
I used the Valet parking and everything…
I used the Valet parking and everything ran smoothly. However, there is no signage for the valet park until you turn into the lane for "short term parking". The postcode provided takes you to the Hilton Hotel. I was on my own, traffic was heavy and I had no idea valet would be in the short stay. I ended up driving through the drop off zone and being charged £10 for the privilege. Another couple I spoke to in the car park had done exactly the same. I imagine many others have been caught out by this. I tried to complain on my return home, but ended up going round in circles and gave up in the end. Better signage is definitely needed, though I won't make the same mistake next time I use valet parking, which was great apart from this.
25 giugno 2026
Risposta di Gatwick Holiday Parking
Dear Sue
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy to find and retrieve car without…
Easy to find and retrieve car without worry.
Even though they pinched our England flags off the car!!!!!!
31 maggio 2026
Risposta di Gatwick Holiday Parking
Dear Lynn
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your overall positive experience at Gatwick due to finding it easy to find and retrieve the car and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Risposta di Gatwick Holiday Parking
Dear Filimon
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service very good and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Risposta di Gatwick Holiday Parking
Dear Mark
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the service excellent and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Risposta di Gatwick Holiday Parking
Dear Lisa
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and efficient, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Your service is just straight no hassle…
Your service is just straight no hassle just to the point. Also your staff are very courteous.
31 maggio 2026
Risposta di Gatwick Holiday Parking
Dear Santana
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking no hassle with courteous staff and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Risposta di Gatwick Holiday Parking
Dear Ahmed
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the excellent service and we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Easy access
Easy access , shuttle bus coming very offten , good option and not that expecies
31 maggio 2026
Risposta di Gatwick Holiday Parking
Dear Gamoniu
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the easy access to the car park and regular shuttle bus service, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
The whole process was simple
The whole process was simple, staff were friendly and it was reassuring to know the condition of the car was being captured on entry.
14 giugno 2026
Risposta di Gatwick Holiday Parking
Dear Philippa
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the whole process simple and that the staff were friendly, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Car wasn’t recognised when entering
Car wasn’t recognised when entering
Had to call from Greece and told I may get a fine in post but contact if I do. I didn’t get a fine but a charge to my credit card
Not been able to resolve as yet
Never again….
31 maggio 2026
Risposta di Gatwick Holiday Parking
Dear Barbara
Thank you for taking the time to share your feedback regarding your recent experience with us.
I'm sorry to hear our cameras did not recognise you vehicle and link with your booking on entry to the car park.
All of our ANPR cameras are expected to recognise your vehicle and your pre booked parking when entering our car parks. We’re sorry this hasn’t been what you’ve experienced and this lead to extra charges showing against your vehicle.
Should you wish to discuss this further our Customer Services Team will be more than happy to help, please email parking.services@gatwickairport.com or call 0330 311 9566.
Kind regards
Gatwick Customer Services
Risposta di Gatwick Holiday Parking
Dear Richard
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking cost effective and easy to use, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Risposta di Gatwick Holiday Parking
Dear Jane
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to the parking being easy to find and the booking system was quick, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Risposta di Gatwick Holiday Parking
Dear Sammygirl
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking easy and only a 2 minute walk from the terminal, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Always use these guys for holidays safe…
Always use these guys for holidays safe quick and affordable when booked in advance would love few more discounts tho
15 aprile 2026
Risposta di Gatwick Holiday Parking
Dear Maxine
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking safe, quick and affordable, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Efficient and easy to use service
Efficient and easy to use service. Took some of the stress out of my recent trip to Berlin!
5 aprile 2026
Risposta di Gatwick Holiday Parking
Dear Edwin
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking efficient and easy to use, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
It was very convenient to use and the…
It was very convenient to use and the booking process was easy. The shuttle bus was really convenient
13 giugno 2026
Risposta di Gatwick Holiday Parking
Dear Anne
Thank you for taking the time to share your feedback with us.
We’re pleased to hear of your positive experience at Gatwick due to finding the parking convenient and easy to book, we look forward to welcoming you back in the future.
Kind regards
Gatwick Customer Services
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.