A transparent, honest, fast and totally customer-focussed, non-pushy and not-oleagenous experience. We’d been looking at the same car in various other second hand car dealerships and this one was by... Leggi di più
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After a while searching, I found the perfect EV at Birchwood at the right price and they put together a deal around my budget. The whole buying process was straightforward and professional, with no... Leggi di più
So glad I went to Birchwood Motors in Cardiff it was so worth traveling 2 hours to get there. When arriving, the site looked very clean with some real decent cars,security fencing around the site... Leggi di più
Sam and the whole team were friendly and helpful. The process from viewing to testing and buying the car was smooth. Excellent communication and transparency.
Dettagli dell'azienda
Scritti dall'azienda
Birchwood Motors is an independent used car dealership based in Cardiff, South Wales. We offer a wide selection of quality used vehicles, with a focus on competitive pricing, thorough preparation and straightforward customer service. We understand that buying a car is a significant decision. Our aim is to make the process as simple, transparent and enjoyable as possible, whether you are purchasing your first car, upgrading your current vehicle or buying from further afield. Every vehicle is carefully selected and prepared through our dedicated Preparation and Aftersales Centre before being offered for sale. Our preparation process includes mechanical inspections, cosmetic preparation and quality-control checks, helping us ensure that each vehicle meets the standards our customers expect. Our experienced team can assist with part exchanges, vehicle finance and additional warranty options. We take the time to understand each customer’s requirements and explain the available options clearly, without unnecessary pressure. Finance is subject to status and terms and conditions. Our relationship with customers does not end when they drive away. Our dedicated aftersales team is available to provide ongoing support and help resolve any concerns that may arise after purchase. Customer feedback is extremely important to us. Every review helps us understand what we are doing well and where we can improve. We are proud of the reputation we have built, but we also recognise that maintaining trust requires consistent standards and a willingness to listen. Whether you visit us in person or purchase remotely, our goal is the same: to provide a reliable vehicle, excellent value and a level of service that gives you confidence in choosing Birchwood Motors.
Informazioni di contatto
The Filling Station, Penarth Road, CF11 8TW, Cardiff, Regno Unito
- 02921 202 902
- sales@birchwoodmotors.co.uk
- birchwoodmotors.co.uk
4,8
Eccellente
195 recensioni
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Great customer service with honest…
Great customer service with honest advice. Great vehicle!
25 novembre 2023
Non scritta su invito
Risposta di Birchwood Motors
Thank you for that review Philip, enjoy your new vehicle!
I would like to thank these guys
I would like to thank these guys
They are friendly, good to talk to, helpful, help you though every step intil you leave with your new car
Can’t thank these guys enough for what they have done
Quick service the car is ready for when you arrive to collect
Thank you again, hope to get something again in the future
Josh
11 dicembre 2023
Non scritta su invito
Risposta di Birchwood Motors
Thanks for that review Josh, it is much appreciated. Best wishes,
Morgan,
Birchwood Motors
Thank you!
Can’t thank the boys at Birchwood enough for my experience at the dealership. Being left to wander around the cars before being approached my Oscar instantly put me at ease, something that didn’t happen at previously visited dealerships. His knowledge of cars helped guide me to make informed decisions, within my budget, and purchase my new car for my young family, which can often be daunting.
The time, both Morgan and Oscar, took to talk me through the process, help understand policies and even show me how to set up the Bluetooth helped to make something that I’ve usually found stressful, actually enjoyable. Thank you again both!
1 dicembre 2023
Non scritta su invito
Risposta di Birchwood Motors
Thank you for that kind review Lauren. Best Wishes from Oscar & Morgan at Birchwood Motors!
Prompt and professional experience
Unfortunately after purchasing my Meriva there were some engine issues whilst under warranty. Staff at Birchwood were as disappointed as me and did their best to resolve this. Unfortunately they were unable to do so. Within 24hrs I received a full refund including the cost of any extras that left me out of pocket. Staff were very apologetic and so helpful i would highly recommend them. Issue was resolved promptly and professionally.
26 ottobre 2023
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Happened by chance to call in his…
Happened by chance to call in his dealership after seeing a car my wife had liked online ,a great experience from start to finish, Morgan was a pleasure to deal with ,none of that pushy salesman stuff ,I feel that his business will go from strength to strength and would certainly recommend him without hesitation
10 giugno 2023
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Thank you so much Morgan for the…
Thank you so much Morgan for the perfect car buying experience today. you listened, trusted, explained and did the deal with care and attention. I will highly recommend you to friends, family and colleagues. good luck with your venture. You will go a long way!
13 marzo 2023
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Great service from Morgan!
Great service from Morgan, I will definitely be coming to Birchwood motors to get my next motor! Morgan gave me great advice on the car I purchased, need a car go to Birchwood motors!
3 marzo 2023
Non scritta su invito
Fantastic experience from people who care about what you buy
From beginning to end, the experience of viewing cars with Morgan and Ollie was a real pleasure. They attentive, knowledgeable, fair and honest. Their pricing and car quality is excellent!
28 gennaio 2023
Non scritta su invito
Excellent Service
Excellent service. Morgan is responsive and passionate.
4 agosto 2022
Non scritta su invito
Bought a car from Morgan last week
Bought a car from Morgan last week. The car was well presented and service was good. Would recommend!
15 luglio 2022
Non scritta su invito
Risposta di Birchwood Motors
Thank you for the review Lisa. Enjoy the car!
Possibly the best car buying experience I've ever had
Morgan is a fantastic guy to deal with, very honest and can't do enough to help and to give you confidence in your purchase. Bought a car that I'm very happy with. Morgan kindly had some work done to it for me prior to purchase and gave me a great price for my part ex. Will 100% be going back when the time comes to change the car again. Honestly can't recommend Birchwood Motors and Morgan enough!
14 luglio 2022
Non scritta su invito
Risposta di Birchwood Motors
Thank you for that lovely review Nathan. I look forward to doing business again in the future!
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