A transparent, honest, fast and totally customer-focussed, non-pushy and not-oleagenous experience. We’d been looking at the same car in various other second hand car dealerships and this one was by... Leggi di più
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So glad I went to Birchwood Motors in Cardiff it was so worth traveling 2 hours to get there. When arriving, the site looked very clean with some real decent cars,security fencing around the site... Leggi di più
My experience was amazing getting my new car and selling my old one the process was very easy as the stuff are very kind and friendly never met anyone sweeter than the staff
After a while searching, I found the perfect EV at Birchwood at the right price and they put together a deal around my budget. The whole buying process was straightforward and professional, with no... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Birchwood Motors is an independent used car dealership based in Cardiff, South Wales. We offer a wide selection of quality used vehicles, with a focus on competitive pricing, thorough preparation and straightforward customer service. We understand that buying a car is a significant decision. Our aim is to make the process as simple, transparent and enjoyable as possible, whether you are purchasing your first car, upgrading your current vehicle or buying from further afield. Every vehicle is carefully selected and prepared through our dedicated Preparation and Aftersales Centre before being offered for sale. Our preparation process includes mechanical inspections, cosmetic preparation and quality-control checks, helping us ensure that each vehicle meets the standards our customers expect. Our experienced team can assist with part exchanges, vehicle finance and additional warranty options. We take the time to understand each customer’s requirements and explain the available options clearly, without unnecessary pressure. Finance is subject to status and terms and conditions. Our relationship with customers does not end when they drive away. Our dedicated aftersales team is available to provide ongoing support and help resolve any concerns that may arise after purchase. Customer feedback is extremely important to us. Every review helps us understand what we are doing well and where we can improve. We are proud of the reputation we have built, but we also recognise that maintaining trust requires consistent standards and a willingness to listen. Whether you visit us in person or purchase remotely, our goal is the same: to provide a reliable vehicle, excellent value and a level of service that gives you confidence in choosing Birchwood Motors.
Informazioni di contatto
The Filling Station, Penarth Road, CF11 8TW, Cardiff, Regno Unito
- 02921 202 902
- sales@birchwoodmotors.co.uk
- birchwoodmotors.co.uk
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Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Volvo XC 70
Great experience buying a Volvo from Morgan.
No issues, efficient and totally trustworthy. Brilliant.

Risposta di Birchwood Motors
Would highly recommend buying a car from Birchwood Motors
Would highly recommend buying a car from Birchwood Motors. The staff/owners are so easy going, friendly and a real pleasure to deal with. Delighted with my purchase and the fair price I received for my car as part exchange. Great customer service and wouldn’t hesitate to use them in the future and recommend to others. Good luck with the move to the new premises.

Risposta di Birchwood Motors
friendly
a friendly service and a great little motor, thanks Alex!

Risposta di Birchwood Motors
Outstanding service.
Absolutely brilliant service from beginning to end. Alex was very approachable and knowledgeable, and knew his stuff. The guys were very understanding when having to sort out a little payment hiccup on my bank’s side too.
Safe to say, I’ll be looking here first in the future.

Risposta di Birchwood Motors
Birchwood Motors
The Birchwood team are approachable, honest, straightforward, really helpful and sell great cars. Alex picked us up from the train station as we'd travelled up from Devon and he made the whole car buying experience pleasant and easy and we felt comfortable about the whole process.
The Volvo D2 drives lovely and was a great price.
Highly recommended business.

Risposta di Birchwood Motors
We dealt with Alex throughout our…
We dealt with Alex throughout our process, he was friendly and professional. Didn’t rush or push us into making a decision and was knowledgeable on the car. Rest of the team were polite and welcoming. Couldn’t recommend these guys enough, good prices and quality cars.
Cheers Guys!

Risposta di Birchwood Motors
I was interested in a car but was unable to view online right away
I was interested in a car but was unable to view unless I request a video viewing. Only dealer i have come across that I was unable to view the car externally /internally right away

Risposta di Birchwood Motors
Top customer care from this company
Top customer care from this company. Definately a 5 star service and a big thank you to Dean who went above and beyond to make sure everything ran smooth.
Would defiantly recommend!!!

Risposta di Birchwood Motors
Easy PX and purchase, would recommend!
Alex was very helpful and very responsive to any queries I had. The px went through very easy and the car I purchased was exactly as described in the advert. Would definitely recommend buying a car here!

Risposta di Birchwood Motors
Great experience
Great experience buying a car from them. Made a trip up from Hampshire. No pressure sale and very friendly to deal with. Always helpful and very professional. Would highly recommend.

Risposta di Birchwood Motors
Great experience .
Great experience recently buying a car from this company. Morgan was very polite and friendly. I travelled up from Exmouth on the train and he gladly picked us up. Over the moon with my purchase. Great communication throughout all the transaction. Highly recommend. Thank you again Morgan . 👍 Dawn

Risposta di Birchwood Motors
Great experience today with the guys at…
Great experience today with the guys at Birchwood Motors.
Alex was helpful, informative and provided a no pressure sale, it was so relaxed I forgot to ask for a discount!
All jokes aside the car we purchased was priced well and was completely as described over the phone.
Well worth the 7 hour round trip and would definitely use again.
Pete👍🏻

Risposta di Birchwood Motors
Great experience buying a car from this…
Great experience buying a car from this company. Alex was extremely helpful, stayed open late to accommodate me with no sales pressure. I felt he answered my questions honestly and very helpful on a follow up query. My car was delivered the next day & I love it!

Risposta di Birchwood Motors
Professional business
I had a really positive experience with Birchwood Motors. Alex was the salesman and he was great, very different to most dealerships I have been to. Usually you have the hard sell and it was actually quite relaxed. I suppose you do not have to hard sell when you have reasonable prices to begin with but *speak as you find* Birchwood Motors are top drawer and would recommend to anyone

Risposta di Birchwood Motors
Polite and helpful staff.Informative…
Polite and helpful staff.Informative and accommodating.Efficient and well organised.

Risposta di Birchwood Motors
Excellent service quick and easy and…
Excellent service quick and easy and well happy with the car I would advise anyone to go there

Risposta di Birchwood Motors
Mercedes C220
Super proffesional and friendly company to purchase my new car. I travelled all the way from Warwickshire based on their excellent reviews and wasn't disappointed when I arrived. Vehicle was as described and is running beautifully very happy with it. The guys even took the time to drop me off and pick me back up from somewhere local. Thanks very much chaps

Risposta di Birchwood Motors
Very good people to deal with
Very good people to deal with, helpful, polite and gave very good information about the car. Would recommend anyone to go there.

Risposta di Birchwood Motors
No Sales pressure!
It was a pleasure to meet Alex when I purchased a Volvo XC70, it was a refreshing change not to be hassled by any sales people. I was given the keys to the car, allowed to look around the car in my own time without someone hovering over your shoulder and was told to take it for a test drive and take my time! Alex took the time to show me the service history and answer any questions I had about the car. Super happy with both the customer service and the car!

Risposta di Birchwood Motors
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