AVI-8 Recensioni 100

Very average quality watches and, in my opinion, not worth the money being charged. The company won’t post anything other than positive reviews on their website - I know because my review never appeared.

I made two orders of watches, one for me on 27.11 and the other for a gift on 10.12. Imagine how disappointed I was after the first order arrived a week late, but I said to myself, "it's busy, the christmas is approaching" ... anyway.
I made the second order, it arrived on time but one of the hands of the clock was missing. I sent an email explaining the situation, they helped me to return the product for free and within a few days I received a new one, but the trouble does not end here 😟
After, convinced that something is wrong with these watches I decided not to wait for the Christmas, I took out the watch that is for me and put it on my hand, the first day one of the buttons that controls the chronograph fell, I found it and put it back in its place, today is December 20, there are five days until Christmas, unfortunately I found out that the strap of the watch had come loose.
It turns out that under the loud advertising, the luxury website and not particularly cheap watches - for the same money you can buy where and where better quality products, and reviews on the website were all five points, probably forged.
Huge disappointment, I would not recommend these watches!

I had to pay £10 in postage to return watch that was deemed faulty by me. I ordered the Halton, although a nice looking watch every time you moved it made a noise which sounded like a loose component but this is apparently normal because of the bezel. My two Breitling's and Seiko's don't make a noise. Customer service was good, quick to respond. But doubt I will order a watch again as pictures do not tell the real storey and you have to pay to return the product if you don't like it. so 3 stars from me.

I bought an AVI-8 a few days ago and when I adjusted the day of the week for the first time, the hand flew off… I went to the store (Sanborns in Mexico) next day and they offered me to change it for another model, but some of them were out of phase, I asked them to bring another watch of the same model, and when it finally arrived, the same day of the week hand was pointing out of his area. It was a pretty nice watch but the quality was terrible.

Absolutely great service from ordering to the watch itself. I have purchased two watches and I'm made up with both. The watches themselves are of great quality. I without doubt, will be making further purchases from them in the near future.

Everything is fine with the purchasing side of things of course.

They use UPS for deliveries and no tracking number was provided for my first order. Appeared out of the blue. Fortunately I was home to receive.

Two further orders placed and was invited to be an ambassador by email. Sadly the website doesn't work. Raised the issue and told to check back in 48 hrs for fix.

Not fixed and no further comms from AVI-8.

If this is the support you get then I feel like cancelling my Type 300 and Avon Automatic pre orders. Can you be confident of support if things go wrong?

Purchased the new Help for Hero’s watch.
Kept informed of the release date and when the item would ship.
Was told the item would be arriving on Monday but it was actually delivered on the Friday before.
Item seems good quality and presentation box was nice touch. Not to big for my medium sized wrist and height of watch is good too. Some are bulky and don’t fit under the shirt cuff. No issues with this one.
I’ve not worn it yet so yet to see how it works out in daily use.

I bought the help for hero's watch from them and the watch is of good quality for the price charged. The problems started when I tried to put the watch on, the strap was too small, I emailed customer service enquiring about purchasing a spare link, they informed me they don't sell spare links and I'd have to buy a complete strap and remove a link from it, they offered the complete strap at $70, nearly quarter or the price of the watch. I expressed my displeasure and the said they could do it for $60. I find it an absolute disgrace in a time of environmental awareness that I'm supposed to buy a complete watch strap just to use one link. Poor show Avi-8

Poor Quality and Poor Process. I ordered the watch but it is flimsy and not of great quality, so I want to return. There is also no instruction manual, not even on the site so I cannot work out how to use the thing.
They claim 'hassle free' but it is anything but this. I fear it will cost a lot to return.
Avoid, not premium in any way.

I bought a watch last November as a gift, the watch strap has split and is useless. Ok , so things break. What is very bad is that the company show complete disregard to this despite phone calls and emails. I accept coronavirus is an issue , but asimple email??? So be a little circumspect , watches are ok , just abysmal service when a problem.

Very disappointed. Not had the watch six months and already the stop watch hand does not return to the 12 position and extremely poor time keeper. After sales very poor. You’ll be expected to pay your own return postage and packaging. Poor customer service email response. Shame as is a good looking watch.

Customer service was a pain in this company for quite a long time. They had only one person (JJ) and she was the only one for the whole USA. So, if you had a specific problem - she needed to contact the management and, probably because of many other customers, she was forgetting or just ignoring you.
But now it changed. They have a team, quite responsive to any problem and now it is nice to have business with them.
And their watches are unique... and beautiful...