The service is very quick, i bought a ticket and my reservation got confirmed in less than 5 minutes, on top of that i found the price to be about 30% cheaper than the prices on the airline official w... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I am planning to complete a booking for my family (4 passengers from Dammam to Trabzon ), but I need clarification before making the payment When I initially proceeded to the payment page, the total... Leggi di più
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I booked flight tickets for my family in March, but the airline cancelled the flight. Since Alrehlat was unable to rebook us on an alternative flight, I had to use my own funds to purchase new tic... Leggi di più
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i had an issue with email, they took like 20-25 minutes to respond, with actual agent. but after they have responded Mariia Ivasiuk have helped me with everything i needed. i would give Mari... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
يُعد Alrehlat.com وكالة سفر رائدة على الإنترنت متخصصة في تقديم خدمات شاملة لتنظيم السفر. نحن نقدم مجموعة واسعة من الخدمات بما في ذلك حجز تذاكر الطيران والفنادق، مما يجعل تخطيط رحلتك سهلاً وآمناً. بفضل واجهة الموقع البديهية، يمكنك العثور بسرعة على أفضل الخيارات لرحلتك بأسعار مناسبة. هدفنا هو ضمان أعلى مستوى من الخدمة والدعم لعملائنا في كل مرحلة من مراحل رحلتهم. اعتمد على Alrehlat.com في رحلاتك – شريكك الموثوق في عالم السفر.
Informazioni di contatto
Jõe St. 3-302, 10151, Tallinn, Estonia
- +16466932589 +9668008501043 (Saudi Arabia)
- info@alrehlat.com
- alrehlat.com
3,2
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410 recensioni
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اختلاف السعر و ايضا اخذ مبالغ إضافية…
اختلاف السعر و ايضا اخذ مبالغ إضافية إذا تدفع بابل باي و ايضا يحسب فرق عمله بالجنيه الإسترليني يعني تقريبا اللي توفره بتدفع من تقريبا من جهة اخرى
8 ottobre 2025
Non scritta su invito
Risposta di Alrehlat
عميلنا العزيز محمد الوارثان،
شكرًا لملاحظتك. نود أن نوضح أن إصدار التذاكر يتم فقط وفقًا للبيانات التي يختارها ويدخلها العميل أثناء الحجز.
قد تظهر فروقات في السعر بسبب طريقة الدفع المختارة أو فروقات تحويل العملة من قبل البنك أو مزود خدمة الدفع. نحن نعرض بشفافية على موقعنا جميع طرق الدفع المتاحة وأي فروقات محتملة في التكلفة.
للتأكد من تفاصيل حجزك ومعالجة استفسارك بشكل أفضل، نرجو تزويدنا برقم الحجز أو البريد الإلكتروني الذي استخدمته عند الشراء.
Good service
1 ottobre 2025
Risposta di Alrehlat
Dear Mohammed Quadri,
Thank you so much for your kind words and positive feedback!
We truly appreciate your support and are glad to know that you are satisfied with our service. We look forward to assisting you again in the future.
I am writing to express my strong dissatisfaction
I am writing to express my strong dissatisfaction with the repeated charges and fees I have faced since my initial ticket purchase. The current surcharge feels excessive, especially as the total amount I am now paying nears the original ticket price due to these ongoing additions.
The lack of transparency and constant imposition of new charges are unacceptable, making the booking process unclear and frustrating. Because of this experience, I will no longer be using your services. I will look for other agencies that offer a more straightforward and transparent pricing structure.
This is the response to the email
I understand that your agency operates within the terms and conditions set by the airlines. However, my concern is about the way information is presented and the separation of various options, which seems designed to maximize profit rather than provide clear and direct service.
It appears that for future travel arrangements, dealing directly with the airline would be a more straightforward approach to avoid such complexities.
Edward
21 settembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Edward,
I’m truly sorry you found yourself in such a frustrating situation and completely understand how disappointing these repeated charges feel.
Please allow me to explain: the additional payment was required by the airline because the fare was updating in their system while your urgent date change was being processed. With very last-minute departures this can unfortunately happen, even though we do everything we can to avoid it.
I completely understand how unexpected this felt and how it affected your travel planning. We sincerely regret the stress and inconvenience it caused and are grateful you shared your experience—it helps us keep improving the clarity of our service.
Thank you again for bringing this to our attention, and I hope that despite this complication we can assist you better in the future.
Alnazir Ibrahim
Greetings to you, this is really my first experience and it was really great. I really thank Andriiana López for helping me. Greetings to you.
14 settembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Alnazir Ibrahim,
Thank you so much for your kind words and for sharing your first experience with us! We are delighted to hear that everything went smoothly and that you felt well supported.
A special thanks for recognizing our colleague Andriiana López — we will be sure to pass on your appreciation to her. Feedback like yours inspires us to keep delivering the best service possible.
We truly value your trust and look forward to welcoming you again on your future journeys.
خدمة رقمية جيدة ولكن الخصم يتم مباشرة…
خدمة رقمية جيدة ولكن الخصم يتم مباشرة بدون طلب رقم للسماح بالخصم من الحساب وكذلك فترة التحول من السداد الى التحويل على صفحة الحجز طويل جداً علما بان رسالة الخصم وصلتني ومازالت الصفحة في عملية تحميل عملية السدادمما سبب عدم ثقة بالموقع
10 settembre 2025
Non scritta su invito
Risposta di Alrehlat
أستاذ أحمد محمد،
شكرًا لك على مراجعتك وتقييمك — نقدّر ملاحظاتك كثيرًا.
للتوضيح: قد يصل إشعار الخصم من البنك فورًا عند اعتماد العملية، بينما قد تحتاج صفحة الحجز ثوانٍ إضافية لتلقّي التأكيد النهائي من مزوّد الدفع، فيبدو أنها ما تزال قيد التحميل. هذا فرقٌ تقني قصير لا يؤثّر على أمان المعاملة. كما أن طلب رمز التحقق (OTP/3-D Secure) تحدّده سياسات بنك البطاقة وتقييمه للمخاطر؛ لذا قد لا يُطلَب لبعض العمليات المصنَّفة منخفضة المخاطر.
Excellent Support from Sofiia
I had a very good experience booking through Alrehlat. The process was smooth, and when I faced an issue with my booking reference, their support team was quick to help. I dealt with Sofiia, and she was extremely helpful and professional. Thanks to her, everything was resolved quickly. I definitely recommend using Alrehlat for your bookings!
7 settembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Abdulaziz Alshammari,
Thank you so much for your wonderful feedback! We are delighted to hear that your booking experience went smoothly and that our support team was able to assist you promptly.
We will gladly pass along your kind words to Sofiia – she will be very pleased to know her professionalism and support made a positive difference.
Your recommendation means a lot to us, and we look forward to helping you with your future bookings.
Lower price even from airlines
Got great flight price from alrehlat.com even lower from airline’s site . Thank you for helpful customer service specifically Mr. Mario Keller was great and fast service provided.
5 settembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Ahmed,
Thank you very much for your kind feedback! We are delighted to hear that you found a great flight price through our website and that our customer service was able to assist you promptly.
We will make sure to share your words with Mr. Mario Keller – he will be very happy to know that his support made a difference.
Your satisfaction is our greatest reward, and we look forward to assisting you again with your future travel plans.
Risposta di Alrehlat
Dear Dana Mohd,
Thank you for your kind feedback! We’re glad to hear that you had a good experience using our site for your reservation.
We look forward to assisting you again with your future bookings.
Risposta di Alrehlat
Dear Khaldoun Al Herfi,
Thank you for your kind words. We are delighted to hear that Sofiia was able to assist you and provide the support you needed. We will make sure to share your feedback with her.
Your satisfaction is our priority, and we are always here to help whenever you need us.
موقع رائع و متعاون جدا
موقع رائع و متعاون جدا
و الشكر موصول الي أندريانا نوسال
قمة التعاون
تم حل مشكلتي بمجرد التواصل
20 agosto 2025
Non scritta su invito
Risposta di Alrehlat
عزيزي السيد محمد حبيب،
نشكر لك كلماتك الطيبة وتقييمك الرائع. يسعدنا أننا استطعنا مساعدتك وحل مشكلتك بسرعة. سننقل شكرَك إلى زميلتنا أندريانا نوسال التي كانت سعيدة بخدمتك.
نحن دائمًا هنا لخدمتك ونتطلع لمساعدتك في أي وقت تحتاج.
This is actually a joke
This is actually a joke, a scam, not business! As many other customers have obviously reported, their whole system seems bogus: they start by showing you very attractive offers (very competitive!), they charge you, then they come back to you later with an apology. This should just disappear !
17 agosto 2025
Non scritta su invito
Risposta di Alrehlat
Dear R. Serraj,
To investigate your case in detail and provide you with a clear resolution, we kindly ask you to share either your booking number or the email address used during purchase. This information is necessary for us to identify your reservation in our system.
Once we have these details, we will carefully review your case and get back to you with a full explanation.
Thank you for bringing this to our attention — we are committed to resolving it.
يا اولاد الحرام يا نصابين يا حراميه…
يا اولاد الحرام يا نصابين يا حراميه رجعو فلوس التذاكر حسبي الله ونعم الوكيل فيكم
3 luglio 2025
Non scritta su invito
Risposta di Alrehlat
عميلنا العزيز/ عزيزتنا،
نأسف لسماع تجربتك ونعتذر عن أي إزعاج سبّبه إلغاء الحجز.
عند محاولة إصدار التذاكر، لم نتلقَّ من شركة الطيران تأكيدًا بوجود مقاعد متاحة على الرحلة، وللأسف اضطررنا لإلغاء الحجز.
نود أن نوضح أن المبلغ لم يتم خصمه من حسابك، وإنما تم حجزه مؤقتًا فقط للتحقق من صلاحية بطاقتك البنكية. بتاريخ 3 يوليو قمنا بإلغاء هذا الحجز، ومن المفترض أن تكون الأموال قد أصبحت متاحة في حسابك بالفعل.
إذا لم تظهر الأموال في حسابك حتى الآن، نرجو منك التواصل مع خدمة دعم البنك، وإرفاق المستند الذي أرسلناه إليك عبر بريد المشتري الإلكتروني، حيث يؤكد هذا المستند أننا لم نطالب بالأموال وأن العملية أُلغيت.
نشكر تفهمك، ونسعى دائمًا لتقديم خدمة أفضل لعملائنا.
the worst company i have seen ever .
the worst company i have seen ever ., they deduct the money and after few days apologize to you that could complete booking ., that time the ticket getting more and more and it disturb all your travel plan ., i not recommend any one to go with this bad company
14 agosto 2025
Non scritta su invito
Risposta di Alrehlat
Dear Ahmed Salah,
We are truly sorry for the inconvenience you experienced and understand how frustrating it must have been to have your travel plans disrupted.
At the time of issuing your tickets, we unfortunately did not receive confirmation from the airline about the availability of free seats on the flight at the price you selected. For this reason, we were forced to cancel your reservation.
Regarding the payment: the funds were not debited by us, they were only temporarily blocked by your bank to verify the solvency of your bank card. After we were unable to issue your tickets, on the same day — August 11 — we unblocked the funds, and they should already be reflected in your account.
If you have not yet received the funds, please contact us by email, and we will promptly provide you with a document confirming the unblocking. You can then present it to your bank’s support service to clarify the status of the transaction.
We hope this clarifies the situation.
Risposta di Alrehlat
Dear Mena,
Thank you for your positive feedback! We’re glad you had a good experience and look forward to helping you again in the future.
Scam
Scam , yesterday I booked a ticket and paid and till now I didn't receive the ticket unfortunately , more than 24 hours and no response, customer service is useless
13 agosto 2025
Non scritta su invito
Risposta di Alrehlat
Dear Mahmoud Mo,
We sincerely regret the inconvenience caused. At the time of issuing your tickets, we unfortunately did not receive confirmation from the airline regarding the availability of free seats on the selected flight. For this reason, we were forced to cancel your reservation.
Regarding the payment: the funds were not debited by us but were only blocked temporarily to verify the solvency of your bank card. After we were unable to issue your tickets, we unblocked the funds today, August 15. They should already be reflected in your account.
If you do not see the funds credited back, please contact us at info@alrehlat.com, and we will provide you with a document that you can present to your bank’s support team to clarify the transaction status.
Once again, we apologize for the inconvenience and thank you for your understanding.
I was offered a good price on a flight…
I was offered a good price on a flight and stupidity took it. They took my details and confirmed flight but soon canceled my confirmed flight?? I looked to the official site of the booking and they have no idea of the booking. This middle east site, Alehlat seems to want your personal and card details and then cancel. I am so sorry for allowing them access to my information. DO NOT GIVE THEM YOUR INFORMATION. I don't know who is behind this site ,but sure it's not any one you should deal with. I now am looking at changing all the information on the personal and card information I stupidity passed. Be aware of this sites please.
14 agosto 2025
Non scritta su invito
Risposta di Alrehlat
Dear Mr. Scanlan,
Thank you for sharing your feedback with us.
We are truly sorry for the inconvenience you experienced. Unfortunately, we were unable to issue your tickets because we did not receive confirmation from the airline regarding the availability of free seats on the selected flight. For this reason, we were forced to cancel your reservation and have refunded you in full.
Please rest assured that we protect our clients’ personal data to the fullest extent possible. Your details are stored securely, are never transferred to unauthorized parties, and are used solely for the purpose of processing your booking in accordance with our privacy policy. You can find more information about this on our website: https://alrehlat.com/en/avia/content/private.html.
Once again, we apologize for the situation and thank you for your understanding.
I requested adjustments over the last…
I requested adjustments over the last name but they lied that they airlines I booked doesn’t adjust ( I discovered that when I communicated with airlines). Second of all, when I requested a refund they simply said your ticket fare is not refundable and then when I told them that the airlines said I can refund my ticket they went and said that our service charge exceeded your refund. They are one of the worst ticket agency, it is better to go with go to gate or any other ticket agency
7 agosto 2025
Non scritta su invito
Risposta di Alrehlat
Dear Rania,
Thank you for sharing your feedback. We sincerely regret the difficulties you have experienced.
Please understand that when processing requests for changes or refunds, we are required to strictly follow the airline’s tariff rules and regulations. These rules are established by the airlines themselves, and we provide full information on the applicable fare conditions on the ticket issuance page before payment, so each customer can review them in advance.
Regarding your case, we always aim to assist within these guidelines, but unfortunately, certain fare types have specific restrictions that limit changes or refunds. We encourage customers to carefully check these conditions at the time of purchase.
We appreciate your comments as they help us improve communication and service. If you have any further questions or require additional assistance, please do not hesitate to contact us.
سعر جميل وايضا سرعة في اصدار التذاكر…
سعر جميل وايضا سرعة في اصدار التذاكر وايضا لا انسى ان اشكر أندريانا
لكن عندي ملاحظه صغيره انا بالنسبه لي الخدمه كان راقيه وسريعه وجميله
لكن لو كان عكس ذلك هل سترسلون لنقيم تعاملكم؟؟
انصح وبشده يكون هنالك تقيم عادل ليكون بنفس جودتكم الآن،،
وايضا هنا التقيم مجحف بالنسبه للموظفين المتميزين لديكم لان علي تسجيل بريدي وهذا لن يفعله العميل الا اذا كان خدمتكم سيئة
ارجوا منكم ان التقيم يكون سهل جداااااااااااا
اني رأيت التعليقات السلبيه هنا واتمنى ان لا اكون واحد منهم
تجربتي كانت رائعه شكرا لكم
9 agosto 2025
Non scritta su invito
Risposta di Alrehlat
عميلنا العزيز أبو سلطان،
نشكر لك كلماتك الطيبة وثقتك بخدماتنا، ويسعدنا أن تجربتك كانت راقية وسريعة وممتازة.
كما نشكرك على ملاحظاتك القيّمة بشأن نظام التقييم، ونؤكد أننا سنأخذها بعين الاعتبار لتحسين تجربة عملائنا وضمان أن تكون عملية التقييم سهلة وعادلة للجميع.
سعداء بخدمتك ونتطلع لرؤيتك مجددًا.
The process was easy and simple
The process was easy and simple, and i would to mention Sofiia for her support she was helpful and professional.
31 luglio 2025
Non scritta su invito
Risposta di Alrehlat
Dear Mr. Alasiri,
Thank you for your kind feedback!
We're delighted to hear that the process was smooth and simple for you. Your special mention of Sofiia is truly appreciated — we’ll be sure to share your kind words with her. It's always great to know when our team members make a positive impact.
We hope to assist you again in the future!
Delay in payment more then 50 days....
Even though you got an confirmation from Air Akasa which they refunded the funds on 16th June 2025 then also you guys are not refunding the funds to customer and delaying for payments for more than 50 days. Till when a customer needs to wait for the funds to be transfered in his account. The CEO should know this when he is trying to make this company present worldwide the unnecessary frustration to customer will never help with it.
Multiple emails and communication with all sort of proofs still no refund is made.
Please do the needful ASAP to avoid legal proceedings please.
Yuliia, Angelina, Sara, Ibrahim and many of the employees from your company spoke with me always with nice gesture but still am in terrible condition to pay my depth to bank due to the payment delay from your end this is not at all wise.
I pretend some valuable response would be initiated as an good gesture from the TTN group of companies.
30 luglio 2025
Non scritta su invito
Risposta di Alrehlat
Dear Mr. Razvi Syed,
Thank you for your kind words and appreciation for Ms. Angelina Miller — we’re truly glad to hear she was able to support you with care and professionalism.
We’re pleased to inform you that the refund was processed today, August 1. Usually, the funds are credited to the buyer’s account within 1–3 business banking days.
If the funds are not received after this period, we will be happy to provide you with an official refund confirmation. You can use it to verify the status of the transaction with your bank.
Thank you for your continued patience and trust.
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