The service is very quick, i bought a ticket and my reservation got confirmed in less than 5 minutes, on top of that i found the price to be about 30% cheaper than the prices on the airline official w... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I am planning to complete a booking for my family (4 passengers from Dammam to Trabzon ), but I need clarification before making the payment When I initially proceeded to the payment page, the total... Leggi di più
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I booked flight tickets for my family in March, but the airline cancelled the flight. Since Alrehlat was unable to rebook us on an alternative flight, I had to use my own funds to purchase new tic... Leggi di più
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i had an issue with email, they took like 20-25 minutes to respond, with actual agent. but after they have responded Mariia Ivasiuk have helped me with everything i needed. i would give Mari... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
يُعد Alrehlat.com وكالة سفر رائدة على الإنترنت متخصصة في تقديم خدمات شاملة لتنظيم السفر. نحن نقدم مجموعة واسعة من الخدمات بما في ذلك حجز تذاكر الطيران والفنادق، مما يجعل تخطيط رحلتك سهلاً وآمناً. بفضل واجهة الموقع البديهية، يمكنك العثور بسرعة على أفضل الخيارات لرحلتك بأسعار مناسبة. هدفنا هو ضمان أعلى مستوى من الخدمة والدعم لعملائنا في كل مرحلة من مراحل رحلتهم. اعتمد على Alrehlat.com في رحلاتك – شريكك الموثوق في عالم السفر.
Informazioni di contatto
Jõe St. 3-302, 10151, Tallinn, Estonia
- +16466932589 +9668008501043 (Saudi Arabia)
- info@alrehlat.com
- alrehlat.com
3,2
Nella media
410 recensioni
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Excellent
Excellent
Very nice staff and respectful… quick response and reply
12 novembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Yasir Saad Mohamed Osman,
Thank you so much for your kind words and your 5-star review!
We’re delighted to hear that you were happy with our quick response and the respectful service from our team.
We truly appreciate your trust and look forward to assisting you again soon!
Terrible
Terrible - everything is in Arabic - even when I requested translate - no modification could be made 😒
12 novembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Customer,
We’re sorry to hear about your experience and appreciate you bringing this to our attention.
Please note that on our website, you can select your preferred language at any time for easier navigation and booking.
To help us review your case and provide further assistance, could you please share your booking number or the email address used for the purchase? This will allow us to identify your reservation and support you more efficiently.
Thank you for your understanding — we’ll be glad to help you resolve this quickly.
سرعة في الاجراءات وسعر منافس وسهولة…
سرعة في الاجراءات وسعر منافس وسهولة التنفيذ
شكرا لكم
Fast processing, competitive pricing, and ease of execution.
Thank you.
11 novembre 2025
Non scritta su invito
Risposta di Alrehlat
شكرًا جزيلًا لك أستاذ عبد الرحمن على كلماتك الطيبة!
يسعدنا جدًا سماع أنك راضٍ عن سرعة الإجراءات وسهولة التنفيذ وأسعارنا التنافسية.
نأمل أن نراك قريبًا في رحلاتك القادمة، ويسرّنا دائمًا خدمتك في أي وقت.
a true gem Mariia Podvadtsiatnyk
a true gem . Absolutely loveable interaction and customer service by Mariia Podvadtsiatnyk. Thank you Mariia for your kindness and your outmost professionalism ! You need a raise !
7 novembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Aziz Hathout,
Thank you very much for your kind words and for taking the time to share your experience! We’re truly delighted to hear that Mariia Podvadtsiatnyk provided you with such professional and caring support.
Your feedback means a lot to us — it motivates our entire team to keep delivering the highest level of service. We’ll be sure to pass your compliments along to Mariia.
Wishing you pleasant travels and hoping to assist you again in the future!
Maria Podvastiatynk has made my day
Maria Podvastiatynk has made my day. I had trouble checking in for my flight and was worried but she helped me out straight away. She was quick, to the point, polite and patient with me!
5 novembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Ahd,
Thank you very much for your kind words! We’re delighted to hear that Maria Podvastiatynk was able to assist you so efficiently and make your day easier.
Your positive experience means a lot to us — it’s wonderful to know that our team’s dedication and professionalism are appreciated.
We wish you pleasant travels and hope to serve you again in the future!
Sabina Safiulova is one of the agents…
Sabina Safiulova is one of the agents who i contacted and she is very helpful. She assisted in a very timely manner and was able to answer my query efficiently.
4 novembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Shaun,
Thank you for your kind feedback! We’re very pleased to hear that Sabina Safiulova was able to assist you promptly and efficiently. Providing helpful and timely support to our customers is one of our top priorities.
We truly appreciate you taking the time to share your experience and hope to serve you again in the future.
Risposta di Alrehlat
Merci beaucoup, M. Khachchabi,
Nous vous remercions sincèrement pour votre aimable retour et sommes ravis d’apprendre que vous avez été satisfait de la prise en charge.
Votre satisfaction est notre plus grande récompense et nous restons à votre disposition pour toute assistance future.
Wort Services
1 novembre 2025
Risposta di Alrehlat
Dear Praja Kacheri,
Thank you for your review.
After checking your booking details, we were able to identify your refund request. According to the information available in our system, your tickets are non-refundable in accordance with the airline’s fare rules.
Please note that all airline fare conditions are clearly displayed on our website before completing the purchase, allowing every customer to review the applicable refund and change policies in advance.
We appreciate your understanding and remain at your disposal should you have any further questions.
Sofiana is best
Thanks for quick response and invaluable especially for Sofiana
30 ottobre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Fares Alanazi,
Thank you so much for your kind feedback!
We’re very happy to know that Sofiana provided you with a quick and valuable response. Your words motivate our team to keep offering efficient and professional support to all our customers.
We’ll make sure to pass on your appreciation to Sofiana — she’ll be delighted to hear it!
Al Rehlat gives a very good and fast…
Al Rehlat gives a very good and fast service for ait ticket booking.
26 ottobre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Ejaz Mohammed,
Thank you very much for your kind words! We’re glad to hear that you found our flight booking service fast and convenient.
We truly appreciate your feedback and hope to serve you again soon.
A fraud company I booked an…
A fraud company I booked an international flight and I didn’t get any ticket ,then they sent me an email says that they will refund and I talked my my bank they said there is no any refund they scammed me and all my money gone.
Booking no: QCPGELNA
21 ottobre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Mr. Alawneh,
We are truly sorry to hear about your experience and fully understand your concern.
After carefully reviewing your case, we would like to clarify that, at the time of ticket issuance, the airline did not confirm seat availability on the selected flight. For this reason, we were unfortunately obliged to cancel your booking.
Please note that no funds were charged by our company. The amount was only temporarily blocked by your bank for card verification purposes. Once we were unable to issue your tickets, the funds were released on the same day — 21 October. They should now be visible in your account.
If you have not yet received the amount, please check the document we sent to your e-mail, which you can present to your bank’s support service to help them trace and confirm the transaction status.
We sincerely apologize for any inconvenience this situation may have caused and truly appreciate your patience and understanding.
They increase the amont of ticket at…
I was having a concern in regard of price deduction, howevere, Alrehlat thankfully reviewed my case and solve my issue promptly. Therefore, Alrehlat deserves five stars, not only because they solve my issue, but also they are reveiwing custumer's feedback and respond very quickly.
Thank you Alrehlat custemer service team for follow up and respond promptly.
21 ottobre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Waseem,
We are sorry to hear about your experience and understand your concern regarding the ticket price and payment amount.
To review your case accurately and provide a detailed explanation, please share your booking number or the email address used during the purchase.
Once we locate your booking, we will verify all the payment details and clarify the reason for the difference you mentioned.
Thank you for your understanding.
UPD 21/10
Dear Waseem,
Thank you for your feedback. We have carefully reviewed your case regarding the payment amount difference mentioned in your review and have already sent you a detailed response to the purchaser’s e-mail address.
Please check your inbox (including the spam or junk folder) and let us know if you have already received our message. We are currently waiting for your reply so that we can assist you further, if needed.
If your question has now been resolved, we would be sincerely grateful if you could update or reconsider your review to reflect your final experience with our service. Your feedback is very important to us and helps us continue improving our customer support.
Risposta di Alrehlat
Dear Saeed,
Thank you very much for your feedback and for rating our service. We’re glad to know that you found the process good, fast, and easy!
We would truly appreciate it if you could share what we could improve to make your next experience even better. Your opinion is very important to us and helps us provide a higher level of service.
Thank you again for choosing us — we hope to serve you even better in the future!
I booked and paid for my preferred…
I booked and paid for my preferred seats, but I was offered a different seat that was free of cost. Extremely disappointed with this booking site, tried them first time, never again.
13 Oct
I have been requesting for seat change thrice in my email but there is no response to it. In my request I’m asking for return flight seats to be changed from 2D and 2E to 1A and 1B as they are available. Since I was not honored my preferred seat for outbound flight I was expecting if you could accommodate me atleast for inbound flight. It’s hard to get a clear response on emails, kindly help me with this request and thank you for looking into my case. Really appreciate! I request you to make alrehlat customer email more approchable and quicker in their response time.
12 ottobre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Juvaria Kamal,
Thank you for sharing your feedback. We sincerely apologise for the inconvenience caused.
At the time of booking and ticket issuance, the seats you selected were unfortunately already occupied. We have sent you an email with confirmation of this information, including the updated seat map and an alternative seat option available for you.
We are currently waiting for your reply to that email — please check your inbox (and spam folder just in case) so we can finalise this for you as soon as possible.
Thank you for your understanding and cooperation.
UPD 14/10
Dear Juvaria Kamal,
Thank you very much for your follow-up message and for taking the time to share your experience with us once again.
We would like to confirm that all your previous emails have been reviewed and processed by our team. A detailed reply to your latest message has also been sent to your email address — please check your inbox (and spam folder just in case).
If you have any additional questions or new requests regarding your booking, please don’t hesitate to contact us. We’ll be happy to assist you further and make sure everything is resolved to your full satisfaction.
We truly value your feedback — it helps us improve our service. If your issue has now been resolved and you feel your experience has improved, we would be sincerely grateful if you could consider updating your review. Your updated feedback means a lot to us and helps other travellers trust our service.
Thank you once again for your patience and understanding.
This company is fraud,
This company is fraud,
They had history of cheating with customers, I tried booking my ticket from them, which anyways failed and never got refund,
They never respond to your email,
I suggest don't get trapped to this fraud,
They pretend that they would check and work on your concerns but in reality this company is all fake
10 ottobre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Chicky Arora,
Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand how frustrating this situation must have been for you.
In order for us to review your case in detail and verify the status of your booking and refund, could you please provide your booking number or the email address used during the purchase? Once we receive this information, we will immediately check the details in our system and get back to you with an update.
We sincerely apologise for the inconvenience caused and assure you that we will do our best to clarify and resolve this matter as soon as possible.
Work on your error codes
After selecting mastercard and inputting my details, with no issue about limits for my card, the payment produced an error repeatedly. After growing frustrated, we opted to pay by visa and incurred a charge for this payment option. There should not be different fees for different payment methods, especially if the system is blocking one for no clear reason, why do we literally need to pay the price for that.
booking: DK5FZCZO
11 ottobre 2025
Non scritta su invito
Risposta di Alrehlat
Dear JK,
Thank you for sharing your feedback. We are very sorry to hear about the difficulties you experienced during the payment process and understand how frustrating this must have been.
To allow us to review your case in detail and identify what may have caused the issue, could you please provide your booking number or the email address used during the purchase? This information will help us check the transaction and assist you further.
We truly appreciate you bringing this matter to our attention and will do our best to ensure a smoother experience for you in the future.
UPD 13/10
Dear JK,
Thank you for your feedback, and we are truly sorry for the inconvenience you experienced during the payment process.
After checking our system, we could not identify any other payment attempts that were declined. We only see one successful transaction made with the bank card used to pay for your booking D*******O. There is no record of any unsuccessful transactions.
To help us investigate this further, please send us more details to info@alrehlat.com
(so that you don’t need to share any personal data here). Once we receive your information, we will review the case in our system to see if there was indeed any error during your payment attempt and clarify the reason.
We sincerely apologise for the inconvenience caused and appreciate your cooperation.
Worst worst customer service
worst site ever never book flight from this , until unless you don't know their languge , website will not be in english , and very hard to manage your booking
thanks
12 ottobre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Syed Shah,
Thank you for sharing your feedback. We are very sorry to hear about the difficulties you experienced while using our service.
To assist you properly, could you please provide your booking number or the email address used during the purchase? This will help us identify your booking in our system and review your case in detail.
Please also note that on our website alrehlat.com, you can select either Arabic or English as the display language for your convenience.
We kindly ask you to clarify at which specific stage you encountered difficulties so that we can better understand the issue and provide you with the necessary assistance.
Cheated
via skyscanner, I use this website for my international flight.
Despite full payment of the ticket, I didn't receive ticket for 3 days; with repeated reminders and follow-ups, they issued wrong ticket with a different name.
Later I discovered I was trapped in their fraud, and they did cheat. I lost my money and I have to buy another ticket,
They are simply fraud,
They alter my booking by changing the name and airline, I am sure either their system has some major problem or it was done by their staff intentionally or unintentionally but I never got my correct ticket despite full payment,
7 ottobre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Vick,
Thank you for your feedback, and we are truly sorry to hear that your experience did not meet your expectations.
We would like to clarify that tickets are issued strictly according to the details entered by the customer at the time of booking. We are not interested in changing or altering our customers’ data, and no modifications are made unless requested by the buyer.
We have also checked your booking directly on the official airline website, and we can confirm that your ticket was successfully issued and valid for travel. All passenger details displayed on the airline’s system fully match the information you provided when completing your booking on our website.
According to our system records, you submitted requests for changes and refunds, and all of them were processed in full compliance with the airline’s fare rules. More detailed information regarding your case has been sent to your email.
We would also like to remind you that every customer has the opportunity to review the airline’s fare conditions before completing payment. We provide this information transparently so that our customers can make informed decisions and understand possible charges in case of plan changes.
We sincerely regret that this situation left you disappointed. Please be assured that your feedback has been shared with our team — it helps us improve and make our service clearer and more supportive for our customers in the future.
I am writing to express my deep
I am writing to express my deep dissatisfaction with the service I received. My booking was mishandled , the PNR provided was incorrect, and there was forgery in the passenger names. Despite multiple attempts to contact customer support, the responses were unusually delayed and unhelpful, resulting in big financial loss on my end.
Such negligence and unethical behavior are completely unacceptable for a travel service provider. I request immediate investigation into this matter and appropriate compensation for the loss caused by your team’s mishandling.
8 ottobre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Vick Gera,
Thank you for sharing your feedback. We are very sorry to hear about the difficulties you have encountered and fully understand your concern.
In order for us to review your case in detail and investigate the situation, could you please provide your booking number or the email address used during the purchase? This information will allow us to identify your reservation in our system and proceed with the necessary verification as quickly as possible.
We sincerely apologise for the inconvenience caused and assure you that we will carefully look into the matter once we receive your details.
Very less price throughout the site…
Very less price throughout the site great booking experience
9 ottobre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Badruddin,
Thank you for your kind words! We’re very happy to hear that you found great prices on our site and had a pleasant booking experience.
We truly appreciate your feedback and look forward to assisting you again in the future.
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