The service is very quick, i bought a ticket and my reservation got confirmed in less than 5 minutes, on top of that i found the price to be about 30% cheaper than the prices on the airline official w... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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I am planning to complete a booking for my family (4 passengers from Dammam to Trabzon ), but I need clarification before making the payment When I initially proceeded to the payment page, the total... Leggi di più
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I booked flight tickets for my family in March, but the airline cancelled the flight. Since Alrehlat was unable to rebook us on an alternative flight, I had to use my own funds to purchase new tic... Leggi di più
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i had an issue with email, they took like 20-25 minutes to respond, with actual agent. but after they have responded Mariia Ivasiuk have helped me with everything i needed. i would give Mari... Leggi di più
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Dettagli dell'azienda
Scritti dall'azienda
يُعد Alrehlat.com وكالة سفر رائدة على الإنترنت متخصصة في تقديم خدمات شاملة لتنظيم السفر. نحن نقدم مجموعة واسعة من الخدمات بما في ذلك حجز تذاكر الطيران والفنادق، مما يجعل تخطيط رحلتك سهلاً وآمناً. بفضل واجهة الموقع البديهية، يمكنك العثور بسرعة على أفضل الخيارات لرحلتك بأسعار مناسبة. هدفنا هو ضمان أعلى مستوى من الخدمة والدعم لعملائنا في كل مرحلة من مراحل رحلتهم. اعتمد على Alrehlat.com في رحلاتك – شريكك الموثوق في عالم السفر.
Informazioni di contatto
Jõe St. 3-302, 10151, Tallinn, Estonia
- +16466932589 +9668008501043 (Saudi Arabia)
- info@alrehlat.com
- alrehlat.com
3,2
Nella media
410 recensioni
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Risposta di Alrehlat
Dear Ali,
thank you for your 5-star rating, Ali! We truly appreciate your support and will be happy to assist you again when planning your future trips.
Wishing you a restful night — if you ever need any help, we’re here for you.
The follow up of reservation was…
The follow up of reservation was excellent
Extracharge was not appearing before was deducted without previous notice
EWF 9 9 N E
7
12 gennaio 2026
Non scritta su invito
Risposta di Alrehlat
Dear Dr Ismail Tawfeek Badr,
Thank you for taking the time to share your feedback. We are pleased to hear that you were satisfied with the follow-up of your reservation. At the same time, we sincerely regret the inconvenience caused by the extra charge.
We would very much like to review this case in detail and assist you accordingly. Kindly provide your booking number or the email address used for the purchase, or let us know how we can help to improve your experience and your overall impression of our service.
Your feedback is very important to us, and we look forward to resolving this matter for you.
UPD 13/01
Thank you for providing the details required for identification.
According to the information available in our system, we can see only one payment related to your booking — the payment for the flight tickets. This amount fully corresponds to the total displayed on the payment page at the time of purchase. At this moment, we do not see any additional charges registered on our side.
If possible, we kindly ask you to contact us at info@travelfrom.nl and provide a screenshot or a bank statement showing the additional transaction you mentioned. This will allow us to carefully review the situation, determine the nature of the charge, and provide you with accurate and transparent information.
We appreciate your cooperation and remain at your disposal to clarify this matter and assist you further.
I find what i need
I was very need to someone assist me and explain for me so hrytsam natalia helped me fo 3 hours she was great... Thank a lot 🌹
12 gennaio 2026
Non scritta su invito
Risposta di Alrehlat
Dear Dany Merhej,
thank you very much for your kind words and for sharing your experience. We are truly glad to hear that Natalia Hrytsam was able to assist you, take the time to explain everything in detail, and support you when you needed it most.
Your appreciation means a lot to us and to Natalia personally. We will be sure to pass along your feedback to her.
Thank you for choosing our service, and we will be happy to assist you again whenever needed.
Absolutely pathetic company
Absolutely pathetic company. They keep cancelling your booking and then increase the price or probably give it away to someone paying more money even if they have already charged you. No less than a scam. Best to buy tickets directly from Airline or some other third party.
13 dicembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Mr Khan,
thank you for your feedback. We are sorry to hear about your experience and would like to look into this matter in detail.
To do so, we kindly ask you to provide your booking number or the email address used for the purchase, so that we can identify your reservation and verify the information described.
We assure you that we do not engage in unfair practices, and we are committed to reviewing each case individually and transparently. We look forward to your reply so we can assist you properly.
The worst booking website ever
The worst booking website ever. They made a huge error in my ticket that was not visible at all until i tried to add my trip to the airline to choose a seat. I spent 48 hours chatting and long distance calling with their customer service to convince them of their huge error. what if went to the airport to take my flight assuming that my booking was indeed what i chose and what the E ticket they issued to me says. I had to take a long trip to the airline office to convince them to implement the change, as the details used for the booking do not match my email or mobile numbers, and there is no way to verify it. Unprofessional and frustrating, and a very risky attitude. I am grateful that I thought about picking a seat, which is something I never cared to do before, just to spot the huge error that was not even shown on the e-ticket or in my account on their website. Avoid them at all cost.
5 gennaio 2026
Non scritta su invito
Risposta di Alrehlat
Dear Rosalia,
Thank you for sharing your feedback. We are sorry to hear about your experience and understand how concerning this situation must have been.
In order to review your case in detail, verify the booking information, and properly investigate the issue you described, we kindly ask you to provide your booking reference number or the email address used at the time of purchase.
Once we receive these details, we will carefully check your reservation and get back to you with a clear explanation and next steps.
UPD 09/01
Dear Rosalia,
thank you for your feedback. After reviewing the details you provided for identification, we were unable to locate any bookings associated with this information in our system. It is therefore possible that the tickets were purchased through another company or platform.
We kindly ask you to double-check the accuracy of the details you shared or to provide the correct booking number or the email address used at the time of purchase, so that we can properly identify you as our customer and review the situation in detail.
Once we receive the correct information, we will be glad to investigate your case further and assist you accordingly.
I chose 25kg bad and they give me…
There was an issue and they reacted and solved it. Thanks
4 gennaio 2026
Non scritta su invito
Risposta di Alrehlat
Dear Mr. Al-Saeed,
Thank you for providing the details required for identification. We are currently reviewing the information in our system and checking the details of your booking. Please kindly wait while we complete this verification, and we will get back to you as soon as possible.
UPD 06/01
Thank you for your feedback and for bringing this matter to our attention.
We would like to confirm that the information has now been corrected. Your ticket currently includes one checked baggage allowance of 25 kg, as originally selected. The confirmation has already been sent to your email address.
We apologize for the inconvenience caused and thank you for your patience and understanding.
If the issue has been resolved to your satisfaction, we would appreciate it if you could review and update your feedback and rating about us on Trustpilot.
Risposta di Alrehlat
Thank you for your feedback!
We’re glad to hear that you found the reservation process easy. We appreciate your trust and look forward to assisting you again.
Very quick response and good price
Very quick response and good price. I am happy to give 5star and recomend Alrehlat.
24 dicembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Renish Babu,
Thank you for your kind feedback. We are pleased to hear that you received a quick response and a good price, and we truly appreciate your 5-star rating and recommendation.
We look forward to assisting you again in the future.
It was smooth and quick to reply
It was smooth and quick to reply
Thank you especially for Kate Miller
19 dicembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Sara Khalid,
Thank you for your kind feedback! We are very pleased to hear that the communication was smooth and that you received a quick response.
We will be sure to pass your special thanks to Kate Miller — she will be happy to know her support made a positive difference. Your appreciation means a lot to our team.
They didn't adhere to the requested…
They didn't adhere to the requested price the first time, and then more was withdrawn from my bank account than what was asked for.
11 dicembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Chayma Chniti,
Thank you for bringing this to our attention. We are sorry to hear about your concern and would like to look into this matter as soon as possible.
In order to review your booking and verify the transaction details, could you please provide us with your booking reference number or the email address used at the time of purchase? This information will allow us to identify your reservation and give you a clear and accurate explanation.
We look forward to your reply and remain at your disposal.
Finally received tickets with updated information
Hi,
Today I have received the updated tickets so I am increasing my review rating from 1 to 3 stars.
Thanks for the Support.
Regards,
10 dicembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Krishna Charya,
Thank you for sharing your feedback and for bringing this situation to our attention. We sincerely apologize for the prolonged processing time and the inconvenience this has caused you.
We would like to clarify that, from our side, all necessary steps were completed immediately after receiving your request. According to the standard procedure for name or gender amendments, once the customer submits the request and completes the payment, we must send a formal modification request to the airline and wait for their authorisation. Unfortunately, travel agencies cannot make such changes directly in the airline’s system without this approval.
At this moment, we are still waiting for the airline to authorise the requested modification. As soon as we receive their response, we will immediately inform you via the email used during the booking.
Additionally, we have already escalated your case and are clarifying the possibility of refunding the amount you paid for the modification, given the delay. Our team is doing everything possible to speed up the resolution and provide you with an update as soon as possible.
We truly appreciate your patience and remain at your disposal for any further questions.
UPD 12/11
Dear Krishna Charya,
We would like to provide you with an update regarding your request.
We are pleased to inform you that the name correction has now been successfully completed. Your modification request has been fully processed, and the updated ticket details have been sent to the email address used during the booking.
As the requested service has now been delivered in full, we regret to inform you that a refund for the modification fee cannot be considered. The charges covered the processing and completion of the amendment with the airline, which has now been finalized.
We truly appreciate your patience throughout this process. Should you require any further assistance or clarification, please feel free to reach out—we remain at your disposal.
It was so smuth everything was easy a…
It was so smuth everything was easy a spécial tanks to Miss SABINA she is really helpfull she did a great job.
Well done
8 dicembre 2025
Non scritta su invito
Risposta di Alrehlat
Thank you so much for your kind feedback, Farid Tabtoub!
We’re delighted to hear that everything went smoothly and easily for you. A special thank you from our side as well — we will make sure Sabina receives your wonderful words. She will be very happy to know that her support made a difference.
If you ever need assistance again, we’re always here for you.
Wishing you pleasant travels!
Simple, prompt and efficient…
For a 72 year old I found it simple and easy to use the step by step and choices given are very clear I will use it again
5 dicembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Fettah Ennayal,
Thank you very much for your kind feedback!
We are delighted to hear that you found the booking process simple, clear, and easy to use — especially since creating a smooth experience for all our customers is one of our top priorities.
It truly means a lot to us that you felt comfortable with the step-by-step options and that everything was straightforward for you.
We appreciate your trust, and we’ll be very happy to assist you again anytime.
Very good thank you for quick service
1 dicembre 2025
Risposta di Alrehlat
Dear Ashraf Ali,
Thank you so much for your kind feedback!
We’re very glad to hear that you were satisfied with our quick service. Always happy to assist you whenever you need.
سابينا سافيولوفا شكرا لك على خدمتك
سابينا سافيولوفا شكرا لك على خدمتك
30 novembre 2025
Non scritta su invito
Risposta di Alrehlat
شكرًا جزيلًا لك على رأيك الإيجابي!
يسعدنا أنك كنت راضيًا عن خدمتنا.
إذا احتجت أي مساعدة مستقبلًا، نحن هنا دائمًا لخدمتك على مدار الساعة.
Risposta di Alrehlat
Thank you very much for your positive feedback, Mohammed Arafath!
We are glad to hear that you found our service fast and excellent.
If you ever need any assistance in the future, we are here for you 24/7.
Very scamy
Very scamy, in fact unuseful platform with hidden fees. Will never use it again.
14 novembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Michael Marco Energia Cardinal,
Thank you for your feedback.
To review your case and provide a clear explanation regarding the charges, could you please provide your booking number or the email address used during the purchase? This will help us identify your order and check all details accurately.
We will gladly clarify everything for you once we locate your booking.
A sum was deducted from the card in…
A sum was deducted from the card in addition to the ticket price, paying 642 SAR, and 656 SAR was deducted
17 novembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Aboalosh Aboalosh,
Thank you for your feedback.
To check this issue and provide you with a clear explanation regarding the charged amount, please provide us with your booking number or the purchaser’s email address used during the booking.
This will help us identify your order and assist you as quickly as possible.
We look forward to your reply.
UPD 19/11
Thank you for providing your details for identification.
After checking your booking in our system, we do not see any additional charge besides the amount displayed on the payment page at the time of purchase. The sum deducted on the purchase date fully matches the ticket price shown on our website.
To investigate your case in more detail, please send us a bank statement or transaction screenshot to info@alrehlat.com
. This will help us verify the discrepancy and provide you with an accurate explanation.
Thank you for your cooperation.
Hrytsan Nataliia 10/10 (The Best One)
Hrytsan Nataliia 10/10 (The Best One)
She helped me a lot in confirming my flight reservation.
17 novembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Adel Alex,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that Hrytsan Nataliia was able to assist you and ensure your flight reservation was confirmed smoothly.
Your appreciation truly means a lot — we’ll make sure to share your kind words with her!
Wishing you many pleasant journeys ahead!
Thank you so much Chykulaieva Nataliia…
Thank you so much Chykulaieva Nataliia for the fast action and response on regards to my inquiry, you have help me so much. You had made a great job. Thank you again for assisting me. 🙏
15 novembre 2025
Non scritta su invito
Risposta di Alrehlat
Dear Clydie Roove,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Chykulaieva Nataliia was able to assist you quickly and efficiently.
Your kind words mean a lot to us — we’ll be sure to share them with her.
We truly appreciate your trust and look forward to helping you again on your next trip!
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