When The Bank Says No Recensioni 

493
TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Valutata 5 stelle su 5

Thank you so much to both Mark & Beckie for all thier fantastic help obtaining our mortgage. Every step of the way they have been nothing but helpful,informative and understanding. They made sure we... Leggi di più

Valutata 5 stelle su 5

All the team at WTBSN have been great throughout the mortgage application process. Thankyou to Rachel, Samuel b, faith and Sam Jolley. Everyone that we dealt with were very helpful and easy to talk... Leggi di più

Valutata 5 stelle su 5

I had a very complex re-mortgage and Sam Burgess was an absolute legend as she kept me calm during a very stressful time when I had to ask for an increase in my offer from the provider. She passed me... Leggi di più

Valutata 5 stelle su 5

Really recommend When The Bank Says No. I am 20 years old and have had to jump through a lot of hoops to get my mortgage offer. Lucy Parker and Beckie Pepperrell handled my case, both of them have bee... Leggi di più

Dettagli dell'azienda

  1. Broker di mutui
  2. Consulente finanziario
  3. Broker assicurativo

Scritti dall'azienda

When the Bank Says No is team of professional mortgage and insurance brokers, dedicated to helping our clients achieve the finance they need to buy their home. Founded by our parent company Alder Rose Mortgage Services Ltd, we were born out of a desire to support people – no matter the complexity of their situation. Instead of sending more challenging cases to other brokers where we had no control over their experience, we wanted to be there for everyone – every time. Our mission? We’ve heard them all before, so let’s just tell you why we’re here and what we do well. Straight-up; no gloss, hype, or marketing lingo. We find mortgages for our customers, and give them the right advice first time. “When the bank says no – we say Yes“ People get rejected by lenders every day – that doesn’t mean you’re a bad person, though it can sometimes make you feel that way. Confused by free online services that can’t cope with real life situations, and stressed by the months you’ve wasted waiting, it can feel like there’s no one there to help. But we’re here to clear things up, and explain what solutions are out there.


Informazioni di contatto

4,9

Eccellente

TrustScore 5 su 5

493 recensioni

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4,9

Tutte le recensioni

(493)

328 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent Service ….

From start to finish Daniel has been not only polite but very professional as well.
I would have no issue in using these guys again in the future.

Thanks a million
Michael & Yvonne

31 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Mark Brazier ⭐️⭐️⭐️⭐️⭐️

Mark Brazier provided an exceptional service that was truly second to none. His expertise and helpfulness made a huge difference, and I felt supported every step of the way. I wouldn’t go anywhere else—Mark is a top man and a credit to his profession.

26 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Danielle is the best

Danielle is the best, she helped me with my remortgage and made the whole process nice and smooth with no stress at all. She is very kind, friendly and professional :)

13 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Exceptional personalised service

I was at a cross road in my life and needed specialised products and services that weren't on the high street.
The Bank Says No assisted me towards achieving my new start in life. I have used this company twice for my financial needs.
The level of service of this team is exceptional,bespoke showing care and responsibility from start to finish.
I would like to personally thank Bilal Awan, Pavinder Boparai, Mark Brazier and Samantha Jolley. The team worked tirelessly, to achieve my goal. The knowledge expertise and customer service is exceptional. 100% i would recommend look no further. Thank you all.

19 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Big appreciation to Mark, Sam & Faith!

Big appreciation to Samuel & Faith for your help, patience, and steady support throughout—it’s made a real difference and I’m very thankful!

But I have to give special recognition to Mark. The level of commitment, persistence, and hard work you’ve put into making this happen has been outstanding. I’ll be forever grateful for everything you’ve done for me!

Couldn’t have done it without you all—thank you so much!

19 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing mortgage service!

Ashley has supported me throughout the whole process of my mortgage application. He never made anything difficult for me. I was surprised to receive a mortgage offer within few days. I am extremely happy with the service and do recommend Ashley from when the bank says no! Please don’t think twice!

1 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

Great team, Professional and knowledgeable

The team at WTBSN gave me hope when I thought to give up and wait another 6 months as I initially got refused by Halifax and thought my last result would be a off high street lender but they knew which bank would accept me and got me a deal with a high street lender I can’t thank them enough.
Danielle and Rachel communicated with me through the whole process which made me know I was in the right hands.

I’d recommend highly giving them a call in any situation you in, if there is a way you can get a mortgage they will be the ones to make it happen for you.


13 marzo 2026
Non scritta su invito
Valutata 5 stelle su 5

If I could give 10 stars I would!

If I could give 10 stars, I honestly would……

From the very start, we thought getting a mortgage was absolutely not possible for us. We had less than perfect credit history & complicated circumstances.

Lucy was absolutely outstanding. She was honest, knowledgeable & calm. Even when things looked like they might fall apart, she kept working through the options & never made us feel like our case was a lost cause!! She explained everything clearly & kept us reassured throughout what was a very emotional process.

Rachel was also fantastic, always super helpful, responsive & making sure things kept moving behind the scenes. Even answering my 2738272 questions & dealing with my emotional breakdown like a pro when I found out we got the mortgage offer!

Together, they really made an overwhelming process feel manageable. Thanks to Lucy and Rachel, we now have our mortgage offer, which is something we genuinely didn’t think would happen at the start. They truly made what felt impossible, possible.

We cannot recommend them highly enough, especially if your situation isn’t straightforward like ours… or if it is straight forward, use them anyway because they’re amazing!

1 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Friendly team

Friendly, knowledgeable staff. Danielle always responded immediately to our calls and answered all questions no matter how minor. She made a usually stressful, difficult experience so easy and pleasant and ensured a lack of "jargon" meant we fully understood every stage of the process. Great communication, with an easy to use app. Would definitely recommend.

19 febbraio 2026
Non scritta su invito
Valutata 5 stelle su 5

Excellent Work!

I have to command the absolute dedication and determination which Naheela and Gus completely displayed during the entire loan process. Not only were they courteous, professional, and informed, but they also provided assurance when I needed it. I would not hesitate to recommend these two individuals who clearly are outstanding in what they do. Thanks so much for arranging the necessary funding when I needed it.

17 febbraio 2026
Non scritta su invito

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