Thank you so much to both Mark & Beckie for all thier fantastic help obtaining our mortgage. Every step of the way they have been nothing but helpful,informative and understanding. They made sure we... Leggi di più
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All the team at WTBSN have been great throughout the mortgage application process. Thankyou to Rachel, Samuel b, faith and Sam Jolley. Everyone that we dealt with were very helpful and easy to talk... Leggi di più
I had a very complex re-mortgage and Sam Burgess was an absolute legend as she kept me calm during a very stressful time when I had to ask for an increase in my offer from the provider. She passed me... Leggi di più
Really recommend When The Bank Says No. I am 20 years old and have had to jump through a lot of hoops to get my mortgage offer. Lucy Parker and Beckie Pepperrell handled my case, both of them have bee... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
When the Bank Says No is team of professional mortgage and insurance brokers, dedicated to helping our clients achieve the finance they need to buy their home. Founded by our parent company Alder Rose Mortgage Services Ltd, we were born out of a desire to support people – no matter the complexity of their situation. Instead of sending more challenging cases to other brokers where we had no control over their experience, we wanted to be there for everyone – every time. Our mission? We’ve heard them all before, so let’s just tell you why we’re here and what we do well. Straight-up; no gloss, hype, or marketing lingo. We find mortgages for our customers, and give them the right advice first time. “When the bank says no – we say Yes“ People get rejected by lenders every day – that doesn’t mean you’re a bad person, though it can sometimes make you feel that way. Confused by free online services that can’t cope with real life situations, and stressed by the months you’ve wasted waiting, it can feel like there’s no one there to help. But we’re here to clear things up, and explain what solutions are out there.
Informazioni di contatto
Oak House, Sutton Quay Busines, WA7 3EH, Frodsham, Regno Unito
- 01615038603
- Hello@whenthebanksaysno.co.uk
- alderrose.co.uk
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When the bank says no
When the bank says no, you really must be go to this mortgage broker, who will do everything in their power to help you. We were mortgage prisoners in a house too small for our family and unable to buy a new house with the help of a high street lender. We want to say an especially big thank you to Danielle and Sam. We couldn’t have done this without you.
Gus and Naheela were very helpful and kind.
Gus and Naheela were very helpful and kind.
Very helpful
Neela and Gus have been very helpful with this process
Made the process nice and straightforward
I've had a great experience from day 1…
I've had a great experience from day 1 they found me the best deal, they stayed in constant contact throughout answering any questions I had and also chased up solicitors regarding status of sale completion, thanks so much to Faith and Samual
I couldn’t have done it without them
It’s been such a long process, but Rachel and Richard never gave up. Rachel was always on top of things, keeping me updated and making sure everything moved forward, while Richard worked tirelessly to find the right mortgage for me. Thanks to their persistence and dedication, they managed to get me a mortgage despite all the challenges. I can’t thank them enough for their support and hard work! I really didn’t think I was going to get a mortgage. But thank you Richard and Rachel because without them it wouldn’t have been possible. I went elsewhere and no one could help me.
Honestly I recommend when the bank says no to anyone looking for a mortgage. The app is so easy and convenient to use.
I can’t say thank you enough. I really appreciate your help Rachel and Richard.
From first contact to completion we…
From first contact to completion we felt that Bilal explained the whole process completely and in detail,he offered several options and explained why each was good for us or not so.one thing that stood out for us was his ability to totally understand our situation and then guide us through our options in a respectful and professional manner. I highly recommend them and the solicitors he recommended.The whole team was wonderful thank you 🙏
Rachel and Richard were really helpful
Rachel and Richard were really helpful getting my mortgage sorted. I cannot thank enough WTBSN for making my dream of owning a property come true. I definitely recommend using them for all your lending needs
Very helpful all the way through the…
Very helpful all the way through the process, had weekly updates which made it reassuring that there was progress.
Reliable Service and Smooth Closing: Creating a Stress-Free Home-Buying Experience.
We’ve had an exceptional experience with When The Bank Says No. Every team member has shown the highest level of professionalism, efficiency, and a genuine commitment to going above and beyond. Their support and dedication ensured a smooth and stress-free process, allowing us to complete everything and receive the keys to our new home. We are truly grateful to the entire team. Thank you, When The Bank Says No!
Great service from lucy and the team
Disappointed
Disappointed, waited a year after receiving an AIP from them of 7 percent and requiring a 14 % deposit, credit hugely improved and earnings went up by 10k only for them to get me a terrible deal of requiring over a 20% deposit and 6.8% interest, literally worse than last year. Had far more reasonable offers come back through from other potential brokers, can’t understand what they’ve possibly put forwards to the lender to get such an abysmal quote back.
I wanted to send a huge thank you for…
Dear (Richard Ganapathee)I wanted to send a huge thank you for all your hard work in securing my mortgage. I’m nearly there!
Your expertise and guidance made a daunting process feel smooth and manageable. I truly appreciate you going above and beyond to get me a great deal.
I will definitely be recommending your services to my friends and family!
Best regards.
(Mehari Robel)
They are very reliable and good
They are very reliable and good, also the staffs are very competent and professional.
Very easy all of the advisors where…
Very easy all of the advisors where very helpful
Lucy and the team were very efficient…
Lucy and the team were very efficient in turning around my mortgage agreement to setting up the solicitors. Very good well done .
More than helpful
From my initial contact, Mark was more than helpful at every step, from application to completion Would recommend this company
Great service
Great service, unbelieveable prompt and effcient. Very friendly and informative. Nilha, Gus and Asheligh all amazing
Ive just used this company as my term…
Ive just used this company as my term on my mortgage was coming to an end, it was an easy enough process. Can’t recommend them enough
Mark Brazier has been excellent
Mark Brazier has been excellent! I highly recommend using him! He got the mortgage for me! Made a dream into reality! Thanks so much! Excellent service, professional, efficient and honest!
When my bank did say no hsbc I rang…
When my bank did say no hsbc I rang when the bank says no and Ashley and his team made buying my first home possible , even though the first one fell through due to leased roof space solar panels , they were very quick and when I found this property , was very smooth and completed in six weeks , very impressive and communication is second to none , kept me updated every step of the way , five star service from beginning to end . What an a amazing company and team
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